We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites

Save
Share
Traveller (56)
Room & Suite (46)
Pool & Beach (5)
Overview
  • Excellent57%
  • Very good34%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“san tomas”(15 reviews)
“silicon valley”(57 reviews)
“business trip”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (790)
Filter reviews
778 results
Traveller rating
432
267
56
10
13
Traveller type
Time of year
LanguageEnglish
More languages
432
267
56
10
13
Show reviews that mention
All reviewssan tomassilicon valleybusiness tripclean roomsfront desk staffbusy streethiemicrowaveexpresswayinnslaptopbaystarbucks
FilterEnglish
Updating list...
1 - 5 of 778 reviews
Reviewed 2 weeks ago

We booked 4 rooms this past week to attend a convention in San Jose as everything around the convention center was sold out. In the true spirit of supply and demand our company had to fork out $ 447 per room on a Thursday evening...More

Thank radar60
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 6 days ago

Dear radar60, Thank you for taking the time to share your thoughts. The night you checked in was indeed a very busy night as you've stated and we generally price ourselves a little lower than surrounding cities. Please rest assured that we are working on...More

Reviewed 4 weeks ago

I picked this hotel as we stayed last year over the same dates and it was a great find. I love Holiday Inns as you know what you are getting but this one last year exceeded expectations. We were doing a Silicon Valley Tech Tour...More

Thank mickeyp0507
Reviewed 6 April 2018 via mobile

You will only be able to relate to this review if you are parent of competitive swimmers. We drove up from So Cal on Wednesday for a four day swim meet. Today is day one of the competition and we left the hotel at 6:45am...More

1  Thank Enya B
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 7 April 2018

Dear Enya B, Thank you for leaving this review. We are dismayed to hear that your most recent stay did not meet your expectations. The happiness of our guest is of the utmost importance to us, and it seems we have let you down. For...More

Reviewed 26 March 2018

I chose this hotel based on the many 4-5 star reviews on tripadvisor and it's 4.5 star avg rating. I thought it was a good hotel with good customer service but I wasn't entirely thrilled with it either. I think it came down to the...More

Thank jrabah
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 30 March 2018

Dear jrabah, Thank you for sharing your recent experience with us and for choosing our hotel to stay during your visit to the area. While I am glad that you think we're a good hotel, I am very sorry to hear that your stay did...More

Reviewed 12 February 2018

My sister and I spent 2 days here last week. We had a wonderful stay. The mattress was very comfortable. Everyone was very friendly and helpful. The room was spotless and smelled very clean. Breakfast was also good. I wouldn't hesitate to stay at this...More

Thank darlenetownsend
Response from Michelle N, Manager at Holiday Inn Express Hotel & SuitesResponded 13 February 2018

Hello, We are so proud that we have made a guest happy. We are so grateful to have you with us as well as knowing that you were able to relaxed & enjoyed your stay with us. We totally appreciate your feedback and we are...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$126 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (56)
Room & Suite (46)
Pool & Beach (5)
Dining (3)
Questions & Answers
Ask a question
Diane H
25 September 2017|
Answer
Response from Michelle N | Property representative |
Hi, it's 5 miles away.
0
Votes
Room Tips
"We were on the 3rd floor."
Read review
"rooms facing the parking lot"
Read review
"Choose other hotel"
Read review
"third floor corner"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing