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Dream Inn

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1,223 Reviews from our TripAdvisor Community

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Showing 1,180: English reviews
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

This is a beautiful stylish hotel. However, at the front desk when I checked in they did not disclose the extra $100 hold they were going to be putting on my card for 'incidentals.' This wiped out my travel budget for my 24 hour trip, so I'm glad the room was nice because that was all I was able to...

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Thank A TripAdvisor Member
Reviewed 2 days ago NEW

For a family with youngsters, this place is the best. You are on the beach, next to the sand, in a cove close to surfers and cool rock formations, with a private swimming pool and jacuzzi for day and night use. We try to go at least once a year...

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Helpful?
Thank douglas w
Orange, California
Reviewed 1 week ago via mobile

Nice hotel right on the beach in Santa Cruz walking distance to the pier and the boardwalk which is open on weekends. Walking distance to historical Lighthouse and surf Museum. Tons of restaurants on the pier and close to downtown Santa Cruz. Pool area going under renovation at this time otherwise nice on-site restaurant bar. Only 10 rooms per floor...

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Helpful?
Thank kcolton
Auburn, California
Reviewed 1 week ago

We made reservations in April for Thanksgiving based on a TravelZoo deal. I was suspect, given the construction. Our originally booked room was upgraded to the "Cloud" level as our original room was being renovated. All rooms have a spectacular view, and most should be renovated if you are booking for the future. The renovated rooms are nice, relatively basic,...

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Helpful?
Thank susanmik1
Management response:

Dear Susanmik1 Thank you for your review, and celebrating your holiday with us. Yes you are correct, the renovation is underway, and we could not be more excited. Pool, lobby, and 100% of the guest rooms should be done by Spring Break 2017. Come back and take a look Thank you Dream Team

Sacramento, California
Reviewed 1 week ago

Our first visit to the Dream was Thanksgiving weekend. My husband had reserved a room with two queen beds because our daughter was with us. We were looking forward to using the pool. When we arrived, we were told that half the hotel was undergoing refurbishment, and the pool was under construction too. The front desk offered us a room...

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Helpful?
Thank FoodieMom2015
Management response:

Dear FoodieMom2015 We are so happy to hear you enjoyed your stay over the holiday. We are trying our best to upgrade where we can to offset the 65 rooms being renovated. Glad you took the time to enjoy the balcony and beautiful views. Our renovation should be 100% complete by Easter 2017. We would love to have you come...

Virginia Beach, Virginia
Reviewed 2 weeks ago via mobile

Early morning noise due to renovation construction. Unexpected parking charge @ cost of $25.00/day. Beach vistas and wharf is the draw for this hotel. Nothing special and definitely not worth the price.

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Helpful?
Thank beverlyc895
Management response:

Dear Beverlyc895 Thank you for your review. We sincerely apologize for the construction noise. Our team is working diligently to finish our renovation by Easter 2017. We are excited to announce we will have a brand new pool desk, lobby and fully renovated rooms. We would love to have you back in the spring of next year to show you...

Marion, Indiana
Reviewed 3 weeks ago

The beach views are spectacular--the hotel is located right on Cowell Beach. The hotel itself is listed as 4-star, but I think it falls short. The bed is OK, but not high quality. The A/C is an old, rusty window unit--VERY loud, & had to run on high the whole time to keep the room at a comfortable temp (in...

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Helpful?
Thank DanaJ0
Management response:

Dear Dana30 Thank you for your review. We encourage all our guests to tell us how we can improve, and we have listened. You may have noticed our pool deck was in the middle of construction. You stated it perfectly that we need updates, and new products. From Nov 1st - early spring 2017, the Dream Inn is being completely...

Voorschoten
Reviewed 3 weeks ago via mobile

Although Santa Cruz in itself is not a spectacular city the dream in is great. We had a room with balcony overseeing the Ocean. Very romantic. When arriving ask for the free bikes and make tour along the cost. We biked through west drive up to the scenic bridge. If you decide to stop in SC this hotel is highly...

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Thank Maarten071
Seattle, Washington
Reviewed 4 weeks ago

Suddenly it is 1970. I can't tell if this hotel has maintained a motif or if they really have not updated the rooms since the building opened. This is an aging property in a town that has seen better days. We took a slow drive along the Big Sur. If we had it to do over, we would skip the...

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Helpful?
Thank Larry B
Management response:

Dear Larry B, Thank you for your review. Sorry to hear you were unsatisfied with your stay earlier this month. We take all reviews very seriously, and appreciate any and all feedback from our guests. I have to say... you nailed it. We are ready for a renovation, and I am happy to announce, we are in the middle of...

San Francisco, California
Reviewed 1 November 2016

Our family of four loves staying at the Dream Inn. It's right on the beach, it has a pool and hot tub, it's modern and fun! The rooms are modest in size but comfortable, and we go to Santa Cruz to enjoy the beach, boardwalk, nature and city. We always enjoy it!

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Helpful?
Thank kragusa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Santa Cruz Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more   less 

Additional Information about Dream Inn

Address: 175 W. Cliff Drive, Santa Cruz, CA 95060-5438 (Formerly Coast Santa Cruz Hotel)
Region: United States > California > Santa Cruz
Price Range: RM1,027 - RM2,151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dream Inn 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel
Hotel Style:
#2 Business Hotel in Santa Cruz
#3 On the Beach Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
#7 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Dream Inn staff and other travellers.
10 questions
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New York City, New York
6 months ago
8 months ago
Costa Mesa, California
3 months ago
10 months ago

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Questions? Get answers from Dream Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have an ocean view, some may be close to the pool which can be noisy with the fun sound soft kids and adults enjoying the scene...”
 of 5 bubbles douglasw330, 6 Dec 2016 | Read review
“Stay far away from the elevators.”
 of 5 bubbles FoodieMom2015, 27 Nov 2016 | Read review
“5th floor and higher get great ocean views”
 of 5 bubbles travelfan1961, 27 Oct 2016 | Read review
“Ask for a room with a beach view.”
 of 5 bubbles HenriqueNeto76, 22 Oct 2016 | Read review
“All rooms have an ocean view”
 of 5 bubbles 881MaryW881, 18 Oct 2016 | Read review
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