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Hampton Inn Santa Cruz

Hampton.comUS$161*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hampton Inn Santa Cruz
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647 Reviews from our TripAdvisor Community

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Reviewed 5 days ago NEW

I expect more than I got because being an honors member people just expect more .The room was so enclosed that it was a task for my wife in her power chair to maneuver in. For over 300 dollars a night more is expected. I could have gotten almost the same level of service fro Motel 6

Review collected in partnership with Hampton
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Helpful?
Thank emeric0f
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I apologize for your disappointing stay at our property. I have researched your stay, and have discovered that the reservation center you had called had booked a room for you that was not mobility accessible, which accounts for why you did not have an accessible tub or roll-in shower, and that the room was not wide enough to accommodate your...

Dubuque, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 3 October 2016 via mobile

Arrived here mid afternoon after a long trip from Yosemite. We were hungry and hot. The young man at the desk Chris, was very helpful. Gave us a map and told us some great places to eat. First one Betty's Burgers which we all highly recommend . The burger was amazing and so was the music and drinks. The Hampton...

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Helpful?
Thank ahtram56
About Hotel's Favourite Review
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Wow, thanks for the great review! Our staff, breakfast, and beds keep our guests coming back for more, and I'm glad you had a great experience. Chris is a great guy, and a fantastic addition to our staff, and I'm happy to read that he was able to assist you so well. We hope to see you again the next...

Reviewed 6 days ago NEW

While hotel room was excellent and newly renovated, the environment outside of hotel was questionable. There was insufficient parking in the front and side. The back was the hotel was dimly lit and unsafe. There was a vagrant encampment. We were told there was security patrolling the back however not at the time we were there. I would not stay...

Review collected in partnership with Hampton
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Helpful?
Thank katherinedenisea
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

While I've communicated with you through other channels, I wanted to take this opportunity to again say that I am sorry that you had a disappointing stay at our property. We do indeed work with a local security company to ensure the outside of our property remains safe and welcoming, and we have been informed that there were some security...

Sacramento, California
Reviewed 1 week ago

Hampton Inn Santa Cruz was a wonderful place to stay for a quick overnight to Santa Cruz! They have recently updated the 3rd floor rooms and they are clean and neat, it was a wonderful experience to walk into a newly updated room and bathroom. The digital check in option with HH member site made actually check in a breeze...

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Helpful?
Thank LincolnMama
United States
Reviewed 3 weeks ago

Here for my daughter's wedding, with a number of family and friends staying here as well. She had to find a color printer for the wedding programs on the Sunday morning of the wedding. Staff were very helpful suggesting a vendor to do that, and were friendly and efficient overall. Rooms clean, quiet and well appointed. Food much better than...

Review collected in partnership with Hampton
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Helpful?
Thank 821charlenei
Minneapolis, United States
Reviewed 3 weeks ago

Under construction - smelled, noisy - heating and cooling system in Celcius. When I went to the desk they did not say or do anything called Hilton Honors and they were also rude. Was able to get out of the remainder of my reservation and went to another hotel.

Review collected in partnership with Hampton
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Helpful?
Thank karilynng2017
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry for your disappointing stay at our property! I apologize if you were unaware of our ongoing renovations. As for your thermostat, there is a switch that changes the unit from Celsius to Fahrenheit -- perhaps one of our international guests changed it and we were unaware. Regardless, I apologize for this oversight. Thank you for choosing to stay...

Reviewed 4 weeks ago

We were in the area for a relaxing few days and to ride on the Roaring Camp Railroad. The hotel was a good starting and ending point to the day. It was a bit odd that the room didn't have a dresser. There were a few empty shelves in the unit that held the microwave, fridge and entertainment pieces.

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Thank RAMspeed
Potomac Falls, VA
Reviewed 22 April 2017 via mobile

Rooms were spacious! Entire hotel is almost renovated. Everything was up to par. I had an opportunity to meet manager Mr. Ray Patel who was concerned that our stay would be great! I would recommend this hotel.

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Thank Neenaluvsvacations
Santa Rosa, United States
Reviewed 12 April 2017

From other reviews I did not expect much from this hotel...but was very surprised. The remodel was almost done and our room was new and clean. The breakfast was EXTENSIVE....and very good. Don't let the 2015 reviews deter you, if you are looking for a Hilton type accommodation.....and not a country Inn....this is now very nice

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Thank 345sherylh
San Mateo, California
Reviewed 5 April 2017

Room smelled and Cable was not working. The staff was unhelpful and did NOT offer an alternative room. I would strongly advice not to stay at this hotel. Breakfast was sub-standard. Not staying at this hotel again.

Review collected in partnership with Hampton
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Helpful?
Thank Ish D
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm so sorry for your disappointing stay experience! While I'm not sure why your room had an odor or our DIRECTV was not working, we are currently undergoing renovations, so our room inventory and hence our ability to change rooms is somewhat limited. I apologize that we were unable to move you during your stay. I sincerely hope that we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Hampton Inn Santa Cruz, a captivating California coast hotel. Treat yourself to our lovely retreat located near everything you'd ever need to make your visit the best it can be. Delight in superb sandy beaches, fascinating local history, out-of-this-world attractions and exceptionally fine dining. Experience a veritable vacation paradise in Santa Cruz. Our hospitable hotel puts you in perfect proximity to the beach, boardwalk and dozens of amazing attractions less than 2 miles away. ... more   less 

Additional Information about Hampton Inn Santa Cruz

Address: 1505 Ocean St, Santa Cruz, CA 95060-2826
Region: United States > California > Santa Cruz
Price Range: RM740 - RM1,703 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Santa Cruz 3*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels Direct, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelsClick so you can book your Hampton Inn Santa Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Santa Cruz Hotel Santa Cruz
Santa Cruz Hampton Inn
Hotel Style:
#6 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Santa Cruz staff and other travellers.
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8 months ago
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South San Francisco, California
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Questions? Get answers from Hampton Inn Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear facing room for quieter evening.”
GallowsThief, 23 Dec 2016 | Read review
“Room #304 is high up and quiet.”
Globewalker13, 14 Sep 2016 | Read review
“Make sure you ask for a room that is not right on the lobby. 2nd floor or higher might be better.”
ANoraS, 4 Jul 2016 | Read review
“Upper floor in back, south end. Less road noise.”
joelg710, 24 Jun 2016 | Read review
“Top floor is usually quieter.”
disneymomOregonCoast, 28 May 2016 | Read review
5 of 5
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US$161* /night
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Prices are for 1 room, 2 adults
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