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We got there everything was fine until we got to the room. Pictures are deceitful, looks nothing like them. Floors run downhill, if your showering any water that runs out will be everywhere and in a puddle on opposite wall. Mold on shower ceiling. Bedroom...More
2 Thank Leah M
Response from GuestXperienceTeam, Guest Relations Manager at Salt Air LodgeResponded 9 May 2017
Hi Leah, We are very disappointed to read your review and we are sorry to hear that our facilities were not as you expected. We are very sorry that our hotel was not suitable for your needs. Thank you for choosing to stay with us....More
This place is SO BAD. The carpet smells, HEATERS DON'T WORK, hot water TURNS OFF, the tv DOESN'T TURN OFF, the guy at the front literally doesn't care about you or your family and is very disrespectful. Won't give you your money back even though...More
1 Thank Justine Marie A
Response from GuestXperienceTeam, Guest Relations Manager at Salt Air LodgeResponded 9 January 2017
We are very disappointed to read your review - this is not the type of feedback that we are used to getting, so rest assured that we are taking your comments very seriously. We will review your experience, and take measures to ensure that no...More
We stayed in the 2 bedroom unit. It has 2 rooms with a queen bed in each room and a 3rd queen in the front room. Pictures on the website was exactly what we got. I was in room 105. Very clean and smelled nice...More
Thank Greg B
Response from GuestXperienceTeam, Guest Relations Manager at Salt Air LodgeResponded 28 November 2016
Thank you for staying with us and for your kind review,Greg. We are delighted to read that you had a wonderful stay with us and that everything was to your liking. We hope that you will stay with us again next time you visit the...More
I came santa cruz california for the weekend with my wife and 2 kids. We booked the Salt air lodge
For one night. Check in was fine and room was okay. An hour later we where getting ready for bed wen I noticed a bug...More
1 Thank ludac007
Response from GuestXperienceTeam, Guest Relations Manager at Salt Air LodgeResponded 19 November 2016
Dear guest, we are shocked at your remarks regarding your recent stay with us, and we want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We are sorry that you saw...More
Pictures are way nicer than the motel itself. It's a bit grungy but clean. The best part was getting a 2 bedroom room with a baby so we didn't have to whisper in the dark while she slept. It's not awesome but does the trick...More
US$97 - US$372 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 On the Beach Hotel in Santa Cruz
Number of rooms
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