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Salt Air Lodge

Expedia.comUS$110*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Salt Air Lodge
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132 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Reviewed 3 weeks ago via mobile

We got there everything was fine until we got to the room. Pictures are deceitful, looks nothing like them. Floors run downhill, if your showering any water that runs out will be everywhere and in a puddle on opposite wall. Mold on shower ceiling. Bedroom door was locked, no screen on bathroom window, cable box hanging from tv, signs wrong...

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Helpful?
Thank Leah M
GuestXperienceTeam, Guest Relations Manager at Salt Air Lodge, responded to this review

Hi Leah, We are very disappointed to read your review and we are sorry to hear that our facilities were not as you expected. We are very sorry that our hotel was not suitable for your needs. Thank you for choosing to stay with us. Best wishes, Hotel Management

Reviewed 2 January 2017

This place is SO BAD. The carpet smells, HEATERS DON'T WORK, hot water TURNS OFF, the tv DOESN'T TURN OFF, the guy at the front literally doesn't care about you or your family and is very disrespectful. Won't give you your money back even though you've had to TRANSFER ROOMS THREE TIMES because of the horrible quality. Do yourself a...

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Helpful?
Thank Justine Marie A
GuestXperienceTeam, Guest Relations Manager at Salt Air Lodge, responded to this review

We are very disappointed to read your review - this is not the type of feedback that we are used to getting, so rest assured that we are taking your comments very seriously. We will review your experience, and take measures to ensure that no other guest is as disappointed as you have been. Thank you for your feedback -...

Eugene, Oregon
Reviewed 23 November 2016

We stayed in the 2 bedroom unit. It has 2 rooms with a queen bed in each room and a 3rd queen in the front room. Pictures on the website was exactly what we got. I was in room 105. Very clean and smelled nice and fresh. Big bathroom but shower only which is fine. Microwave, fridge and swivel mounted...

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Helpful?
Thank Greg B
GuestXperienceTeam, Guest Relations Manager at Salt Air Lodge, responded to this review

Thank you for staying with us and for your kind review,Greg. We are delighted to read that you had a wonderful stay with us and that everything was to your liking. We hope that you will stay with us again next time you visit the area. Happy holidays, Hotel Management

Reviewed 17 October 2016 via mobile

I came santa cruz california for the weekend with my wife and 2 kids. We booked the Salt air lodge For one night. Check in was fine and room was okay. An hour later we where getting ready for bed wen I noticed a bug on the wall. I went up to it closely and it was a cockroach! I...

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Helpful?
1Thank ludac007
GuestXperienceTeam, Guest Relations Manager at Salt Air Lodge, responded to this review

Dear guest, we are shocked at your remarks regarding your recent stay with us, and we want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We are sorry that you saw a cockroach. We work with pest control experts regularly to ensure this does not happen....

Ottawa
Reviewed 15 September 2016 via mobile

Pictures are way nicer than the motel itself. It's a bit grungy but clean. The best part was getting a 2 bedroom room with a baby so we didn't have to whisper in the dark while she slept. It's not awesome but does the trick if all you need is a place for the evening.

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Helpful?
Thank KMramor
Hereford, United Kingdom
Reviewed 12 August 2016 via mobile

I arrived at this hotel to be told that they had no record of my reservation, even though I had a paper copy which was made through booking.com. At first the man at reception was unhelpful and patronising - but to be fair he did eventually phone booking.com, although I ended up having to sort out alternative accommodation.The hotel blamed...

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Thank James_Powys
Malmo, Sweden
Reviewed 8 August 2016 via mobile

Stayed for one night. Regular motel very close to the board walk. Have a pool but didn't try it. Nice staff and could definitely stay here again! Got TV and free coffee in the morning. Good location, 3 min walk to the board walk. Cheap so u get what we paid for!

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Helpful?
Thank Helén K
Reviewed 31 July 2016

I wish I had not wasted my time booking this hotel. I was checked in by a woman that was pleasant, but while taking my bags to the room I noticed a man following us. I was afraid so I hurried in the room and before I closed the door he asked me how many bed is in the room....

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2Thank yvonne t
Phoenix, Arizona
Reviewed 17 June 2016

I was to have stayed here one night in July, but the other night I forgot to turn my ringer off when I went to bed and I got a call at 9:21pm from someone at the hotel asking me what time I'd be arriving. I let it go to voice mail since I was getting up at 3:15am, and...

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2Thank ClassifiedTiger
Carson City, Nevada
Reviewed 8 June 2016

We called the hotel the day we had the reservation and asked when the latest time was we could check in because we knew we wouldn't be there until about 10 pm. When we arrived, the front door was locked so my boyfriend used the night window. The person working was on the phone and it took him several minutes...

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Helpful?
1Thank dandsincc5

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Salt Air Lodge

Address: 510 Leibrandt Ave, Santa Cruz, CA 95060-5016 (Formerly Knights Inn Santa Cruz Beach/ Boardwalk)
Region: United States > California > Santa Cruz
Price Range: RM359 - RM1,401 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Salt Air Lodge 2.5*
Number of rooms: 26
Reservation Options:
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Also Known As:
Knights Inn Santa Cruz Hotel Santa Cruz
Santa Cruz Knights Inn
Hotel Style:
#14 On the Beach Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Salt Air Lodge staff and other travellers.
3 questions
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Sacramento, California
over a year ago

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Questions? Get answers from Salt Air Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator”
MTraveler222, 8 Oct 2015 | Read review
“Second floor.”
04274108, 5 Sep 2015 | Read review
“Stay on the beach instead”
sarahtM9370QJ, 28 Aug 2015 | Read review
“look elsewhere!”
talmot, 15 Mar 2015 | Read review
“check for damage, the wall in the bathroom had a crack, and some sheetrock issue near the shower, ”
318kend, 9 Sep 2014 | Read review
5 of 5
Expedia.com
US$110* /night
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Booking.comUS$110
PricelineUS$110
TravelocityUS$110
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*Disclaimer
Prices are for 1 room, 2 adults
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