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BEST WESTERN Inn

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BEST WESTERN Inn
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182 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Rocklin, United States
Reviewed 6 days ago NEW

We had a wonderful stay at Best Western. This was our first vacation since my boys father past away, and they were incredibly accommodating! I really don't think we will stay anywhere else as my boys also love the breakfast!!!

Review collected in partnership with Best Western
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Helpful?
Thank melanien425
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for mention to all public about the good experience you had during your stay at our facility I am really glad that you and your boys enjoyed all our amenities. I am glad you were happy with our breakfast we already made some changes with only expectation to give our guest complete satisfaction thank...

Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 28 February 2017

Very clean, very courteous staff, very nice breakfast options, and although the Jacuzzi was small and the space not at all fancy but still happy to have it there! Price was on par for Santa Cruz during a lesser demanded weekend.

Review collected in partnership with Best Western
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Helpful?
Thank Darla L
About Hotel's Favourite Review
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for being at our facility was a great pleasure to accommodated your lodgings . I am very happy to know that you were complete satisfied with our service. Ana Dubon

Kolbermoor, Germany
Reviewed 1 week ago NEWvia mobile

Nice room, very clean. I am not a big fan of the design where the only windows faces the hallway and you are forced to close the curtains. Mini fridge is in the room-very powerful- our water bottles were frozen after one night. Staff very friendly with lots of dinner recommendations. Our tip: skip the complimentary breakfast and go somewhere...

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Helpful?
Thank Laura H
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Was a great pleasure to had you at our facility , we are very happy to know that you were satisfied during your stay at our facility. I wish to see you again soon at the future, Ana

Ventura
Reviewed 1 week ago

The motel looked freshly painted and the rooms were newly decorated which gave everything a fresh look. Very nice and quiet It was conveniently located and the staff were super friendly. I was a single woman traveling and I felt very secure

Review collected in partnership with Best Western
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Helpful?
Thank 74constanceg
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for your comment and we are very happy to know that you were satisfied with our service. Wishing to accommodate your lodgings again soon at the future. Thank you Ana

antelope, United States
Reviewed 2 weeks ago

this hotel was very pleasant. the staff I give an A. the room was comfortable as expected and clean. breakfast bar was awesome. hotel so close to the beach board walk and all the fun. santa cruz baby fun and sun california

Review collected in partnership with Best Western
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Helpful?
Thank William C
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for being at our facility was a great pleasure to have you at our hotel , and thank for your comment was very nice of you. Take care,

Newark, New Jersey
Reviewed 8 March 2017

Went for a long weekend in Santa Cruz with my friend and her family. I booked 2 rooms and requested rooms next to each other, if possible. Upon arrival, we were greeted by Alexis and he made us feel really welcome. The rooms were clean and exactly what they've shown in their website. Newly renovated rooms. The next two mornings,...

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Helpful?
Thank Marissa H
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear and Valuable guest: Thank you very much for being at our facility , it's was a great privilege to had you in our hotel , and we are very happy to know that our front desk give you a good customer service as a you deserve. Thank you for give us a positive review. Wishing to have the opportunity...

Minneapolis, United States
Reviewed 2 March 2017

The staff were very friendly and helpful in providing information about the city and giving directions. The room was exceptionally clean and provided a very comfortable and enjoyable stay in Santa Cruz. We extended our stay one night because we knew we couldn't find a better place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank orvalg2017
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank to give us a great privilege to accommodated your lodgings at our facility , and thank you very much for sharing a positive comment about our hotel, you just encourage us to keep doing our best for all our valuable guest like you. Waiting to see you again at our hotel when you need or want to...

Madera, California
Reviewed 29 January 2017

The bedding was not changed. Two of the pillows smelled strongly of a man's hair products instead of laundry detergent and women's hair was stuck to one of them. The sheets had stains and hairs on them. The housekeeping staff was not present and the front desk lady came to my room. She brought pillow cases and One sheet to...

Review collected in partnership with Best Western
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Helpful?
Thank 466customer
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: I am very sorry for the negative experienced during your stay at our hotel . Is any way for you to contact me directly? I need to know what room you been and find out some more information. Ana Dubon Best Western Inn 831-4254717

Brookings, Oregon
Reviewed 22 January 2017

we typically stay at best western when we can, and chose this location because we were visiting family nearby. we were totally pleased with the entire stay. the friendliness of the hotel staff, the quietness of the location, the breakfast offerings and everything else that lends itself to a wonderful stay, e.g., comfort of the bed, shower, amenities, etc.

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Helpful?
Thank dmc50
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for choose our hotel was a great pleasure to had you at our facility and thank you for you comment that gave us a great motivation to keep doing the best for all our valuables guest. Take care, and just keep mind you always be very welcome at this facility.

Reviewed 4 January 2017

Usually has about the lowest price in Santa Cruz area for a decent room with small fridge, coffee maker, microwave. Minor annoyance is that you may be locked out of room before 11 AM checkout, requiring a trip to the front desk. Internet connection was not so good on my last visit Dec. 2016.

Review collected in partnership with Best Western
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Helpful?
Thank grahamcO1172MI
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for being at our facility, we really appreciate your business , and please accept our apologize for any inconvenienced you had experienced during your stay , sometimes the room key are very sensitive and when the key is close to any electronic it deactivated the key and has to be update , that can...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN Inn

Address: 126 Plymouth Street, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Price Range: RM475 - RM1,466 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn 2.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Best Western Santa Cruz
Santa Cruz Best Western
Hotel Style:
#9 On the Beach Hotel in Santa Cruz
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Questions & Answers

Questions? Get answers from BEST WESTERN Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room towards the back, hotel is next to a busy intersection”
MarissaH390, 7 Mar 2017 | Read review
“When I have a choice I always stay upstairs”
LesleyA5, 17 Oct 2016 | Read review
“Be aware advertised suites and NOT suites.”
MikeN291, 21 Jun 2016 | Read review
“Make sure your toilets flush and the shower turns on”
sheinaghv, 28 Oct 2015 | Read review
“Corner room is great!”
bedil, 2 Sep 2015 | Read review
5 of 5