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Comfort Inn Santa Cruz

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Traveller (23)
Room & Suite (95)
Pool & Beach (18)
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Overview
  • Excellent30%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible11%
Travellers talk about
“waffles”(17 reviews)
“large bathroom”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Wheelchair Access
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (271)
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Traveller rating
74
75
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32
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74
75
46
19
32
Show reviews that mention
All reviewswaffleslarge bathroomcomfortable stayincluded breakfastwaffle makerdefinitely stay here againwalking distancebeds were comfortablegreat roomdowntown areapool and hot tubking bedone night stayfreewayparkingboardwalkcereal
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1 - 5 of 246 reviews
Reviewed 3 weeks ago

This is our fourth hotel experience in the Santa Cruz area. by far it's been the best. Staff was very friendly, and helpful. Rooms were very clean. Quiet at night. Pool and Hot Tub clean. I don't choose a hotel for free breakfast-but this one...More

Thank James B
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 3 weeks ago

Dear Guest, We loved your review! Thank you for sharing your comments. We loved being your host and would love to welcome you back, the next time you are visiting the area. Best wishes, Hotel Management.

Reviewed 21 March 2018 via mobile

Room was decent and clean for an Inn. Great complimentary breakfast. The only downside was customer service. I was planning on extending our stay for the 2nd night. I’d check online “trivago” first to see prices. Online has a better deal and so I went...More

Thank jkrm28
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 4 weeks ago

Dear Guest, Thank you for taking the time to review our property. Although delighted that you had a pleasant overall stay with us, we were so sorry that you were less than satisfied with our customer service. We will review your comments with the appropriate...More

Reviewed 21 February 2018 via mobile

I just finished a 5 day stay at this Comfort Inn and I must say I was very impressed with this hotel. To start, check-in was at 3 pm, however I didn't arrive till late in the evening. When I got to the hotel, check...More

Thank Christina A
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 22 February 2018

Dear Christina, We really appreciate the time that you've taken to leave such a detailed review of your stay with us. Thank you very much, it's great to hear that so many aspects of your stay pleased you so much, and the information that you've...More

Reviewed 13 February 2018

This is the 2nd hotel I've stayed at in the area. The staff was fantastic and our room was newly renovated. Easy location to get in and out of and a great price. Anytime I'm visiting my child at UCSC, this is the place I'll...More

Thank SiselSandi
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 16 February 2018

Dear Guest, We loved reading your review. We were so pleased that our property suited your needs so well. We would love to welcome you back, when you are next visiting your child. Best wishes, Hotel Management.

Reviewed 11 February 2018 via mobile

Very pleasant. Room was very clean and comfortable. Staff was very friendly and reasonably priced for location. Would definitely stay here again. Decent continental breakfast as well. Very quiet. Highly recommend.

Thank Tamara B
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 13 February 2018

Dear Tamara, We loved your review! Thank you for sharing your comments! We really appreciate your business and your comments. We would love to welcome you back, in the not too distant future. Best wishes, Hotel Management.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Laundry Service
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$93 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$93 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (23)
Room & Suite (95)
Pool & Beach (18)
Dining (1)
Amenities (4)
Questions & Answers
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sallyannangel
5 November 2015|
Answer
Response from oscar s | Property representative |
We do in some if the rooms, those rooms are category are NK1 nonsmoking rooms, thank you best Oscar Sanchez, General Manager.
0
Votes
Room Tips
"Downstairs by the pool was a great location for us!"
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"The pool may be tiny but you are within a block from the ocean."
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"Do not stay on a weekend"
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"had upstairs #224 large king bed & double with privacy door and huge bathroom. its clean and has an..."
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