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I read all the reviews on this place, and even though they were not that great, I thought we should give it a try, because most of the reviews for places in this area are quite the same. Even for some major chain hotels. The...More
Last minute reservation at 10 pm.....so shame on us. The room was clean....but there was unidentifiable smell to it (combo of feet & mold and dirty carpet). The owners/front desk could care less, especially when they run out of most of the breakfast food with...More
We found the lay out of our room which turned out to be two rooms with two beds and an area with a desk microwave. The room appeared clean but needed some upkeep. The security lock on the door was broken but the desk clerk...More
Thank Karen L
Response from GuestXperienceTeam, Guest Relations Manager at Surf City Inn & SuitesResponded 26 May 2017
Hi Karen, Thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible, and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service...More
Located in a sketchy part of Santa Cruz. No working A/C or heat. Crappy TV. Hotel charges $100 deposit, in addition to room rate to your card. On the plus side I had a large room with a King size bed and a sofa.More
Response from GuestXperienceTeam, Guest Relations Manager at Surf City Inn & SuitesResponded 20 May 2017
We are sorry to hear that you were somewhat disappointed with your stay with us, and that you did not love our location. When it come to the deposit, it is mandatory at check in, as it is in most hotels, but is totally refundable...More
It's a clean place and lots of parking and lighting in parking lot only 10 min walk to the boardwalk and downtown about 14 min walk the room we got was the premium 2 queen beds its a decent place to stay for the low...More
Thank Diana Z
Response from GuestXperienceTeam, Guest Relations Manager at Surf City Inn & SuitesResponded 3 May 2017
Hi Diana, Thank you for taking the time to review your stay with us. We are just delighted that we exceeded your expectations, and that you liked our property so much! We are pleased to see that our location is perfect for your needs. We...More
US$125 - US$320 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Santa Cruz
#15 On the Beach Hotel in Santa Cruz
Number of rooms
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