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Hilton Santa Cruz / Scotts Valley

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Hilton Santa Cruz \/ Scotts Valley
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321 Reviews from our TripAdvisor Community

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Showing 310: English reviews
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Ladera Ranch, United States
Reviewed 2 days ago NEW

This was one of the best experiences I have had in my more than 35 years of travel. The design of the hotel was fabulous, and very pleasing to the eye. The front desk staff was very professional and courteous. I had the opportunity to have breakfast and dinner at two of the facilities at the hotel. The staff was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Y6314LIdanielf
Arcadia, California
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We will never stay in Santa Cruz again! The reason being this Hilton could not be better located. It's right off the 17 away from the hustle and bustle of Santa Cruz and Scotts Valley.It took us all of ten minutes to our daughters place off Misson street.And the Hilton was cheaper than staying in the Cruz! We stayed in...

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Helpful?
Thank MWM1958
About Hotel's Favourite Review
Management response:

Thank you very much for leaving such a wonderful review and for the five-star rating! I am elated to hear you enjoyed your stay so much and that we could be so accommodating. We pride ourselves on being centrally located, but without being in the hustle and bustle of Santa Cruz. We appreciate your kind words about our Housekeeping team...

Sacramento, California
Reviewed 2 days ago NEW

Well laid out, good restaurant pleasant service. Workout room was nice also- Didn't use pool. Room layout and furniture pleasant and had everything I needed. Staff seemed happy to be there. Would stay again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Michelle I
Rockport, United States
Reviewed 4 days ago NEW

From this location you can journey up the mountains on Route 9 for a hike or get to California State Route 1 or Pacific Coast Highway as the natives refer to travel North or South or just go to the beach a few minutes away. It's a win - win - win!

Review collected in partnership with Hilton Hotels & Resorts
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Thank edmonds953
Baltimore, United States
Reviewed 4 days ago NEW

Great staff! Very clean, organized, friendly, accommodating, knowledgeable and would definitely stay here again! We had a meeting of around 45-50 people and not one person had a bad experience. I would know, I'm their coordinator and we travel often together! From the wait staff, front desk associates, cleaning crew, and sales representatives you will see nothing but smiling faces...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 380frankn
Paso Robles, California
Reviewed 6 days ago NEW

Fantastic experience! Check in was super fast and easy. Very friendly staff, they seemed to like their jobs! Room was very quiet, comfortable, clean and attractive. We were in Santa Cruz for business and hiking, and liked it to much we are returning this weekend!

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Helpful?
Thank wendyttuck
Boston, Massachusetts
Reviewed 1 week ago NEW

The hotel is quiet, comfortable, modern and convenient for trips to the area. It is not a luxury experience but it doesn't pretend to be: it is just a nice, convenient, quiet hotel when you visit the area. They have redone all the rooms in the past year and the level of comfort is high. The staff is friendly and...

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Helpful?
Thank _pamouyal
Norfolk
Reviewed 1 week ago NEW

As a diamond member, we received the upgrade to a king bed suite room and a precooled Champion in the room. Everyone is nice and warmhearted. There is a nice Indian restaurant nearby~~~ : ) Room was clean and quite. The hotel location was really nice!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Xiaofei C
Gualala, CA
Reviewed 1 week ago

Great location and beautiful surroundings. The hotel is clean and attractive, the service is excellent. The rooms are updated and the gym and pool are clean and inviting. Will definitely return. The hotel is dog friendly which is a huge plus for us.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Wendy C
Reviewed 1 week ago

My husband and I stayed at this property years ago, and loved it! My best friend and her husband stayed there last weekend for her birthday. I called to have a bottle of wine put in their room before check-in, and Blair and Gabby were very helpful on the phone. They sent me a credit card authorization form, so that...

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Helpful?
Thank Danielle R

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Santa Cruz / Scotts Valley

Address: 6001 la Madrona Drive, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Price Range: RM752 - RM1,621 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Santa Cruz / Scotts Valley 3.5*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hilton Hotels Direct, Travelocity, TripOnline SA, Hotels.com, Cancelon, Priceline, Orbitz, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Hilton Santa Cruz / Scotts Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
Hilton Hotel Santa Cruz
Hotel Style:
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Santa Cruz / Scotts Valley staff and other travellers.
7 questions
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Valley, California
over a year ago
Fairfield, California
8 months ago
San Juan Bautista, California
over a year ago

See all questions (7)

Questions? Get answers from Hilton Santa Cruz / Scotts Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can handle the second elevator ride, the upper floors have good views...”
_pamouyal, 24 Apr 2017 | Read review
“Room 654 comes with a balcony which looks over hotel to the forrest.”
  • 654 bathroom
  • room 654 clean and modern
  • 654 one king bed
MWM1958, 18 Apr 2017 | Read review
“Country View”
Andywoo1, 24 Mar 2017 | Read review
“We requested our room in advance and got it. Read reviews if you want a particular view, as there are many views.”
DarrellRS, 21 Mar 2017 | Read review
“All rooms are great really! Have stayed there several times and every time was just great!”
bullseyebuilder, 19 Mar 2017 | Read review
5 of 5