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Hilton Santa Cruz / Scotts Valley

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Traveller (96)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor9%
  • Terrible3%
Travellers talk about
“fourth floor”(6 reviews)
“stone house”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (505)
There are newer reviews for Hilton Santa Cruz / Scotts Valley
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Traveller rating
246
116
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246
116
63
46
20
Show reviews that mention
All reviewsfourth floorhotel is beautifulstone housebreakfast buffetfront desk staffroom servicequiet locationeasy accessthe hotel is cleanrooms are spaciousan upgradepool and hot tubchecking outstayed here for one nightshort driveelevatorredwoods
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241 - 245 of 491 reviews
Reviewed 14 February 2017

I just returned from three nights in this hotel, while I traveled on business. It was a very nice experience! My room was great. The bathroom was amazing, everything was clean and modern, and the beds were average. (Hilton always has good beds!) I was...More

Thank April W
Reviewed 10 February 2017

If our keys had not deactivated several times I would give the hotel an excellent rating. Clean, comfortable room in a lovely spot. Hot tub and pool enhance the relaxing experience: nice setting with trees surrounding the hotel. Laundry facility clean with decent washer/dryer (3...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Katherine L. R
Reviewed 9 February 2017

Very friendly staff. The rooms were very clean and the bed comfortable. I would go bsck anytime! The restaurant food and service was also excellent. Fresh ingredients daily. Special call out to Lupita at front desk.

Review collected in partnership with Hilton Hotels & Resorts
Thank T9421AXveronicag
Reviewed 6 February 2017 via mobile

If this review sounds grumpy, it's probably because I got TERRIBLE sleep last night while staying at this Hilton. My boyfriend and I drove through the night and arrived around 4 am. We were completely exhausted. Around 9:30 am I was woken up by the...More

3  Thank violingirlamanda
Management response:Responded 9 February 2017

Thank you for taking the time to give us this valuable feedback. We thrive to offer our guests a revitalizing stay and this was certainly not a great experience. Rest assured, I will investigate and address your concerns immediately with our Housekeeping team so it...More

Reviewed 2 February 2017

Great location. not to far away from the coast, pretty quiet. A little uncomfortable with the elevators. If you choose high floors (over 4), you will need to walk down the hall and use another elevator. Make me pretty confused for the first time.

Review collected in partnership with Hilton Hotels & Resorts
Thank Sheng W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$148 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (96)
Room & Suite (50)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Withkid
30 November 2017|
Answer
Response from karlar15 | Reviewed this property |
Not sure what the fee is and there are restrictions as to the size of dog. I believe they have all this info on their website.
0
Votes
DKCali
30 August 2016|
AnswerShow all 6 answers
Response from dkghouse | Reviewed this property |
The boardwalk is a 15 minute drive, maybe 7 miles away. Lots of stop lights in between but a easy drive.
0
Votes
MissCarmelita
19 February 2016|
AnswerShow all 4 answers
Response from gghorse | Reviewed this property |
Hi Sorry no pictures at the time I was staying there was equipment in the parking lot as there were renovations underway . No noise however at the times I was in the room.
0
Votes
Room Tips
"We had a room on the top floor that over looked the front of the hotel, its built on a hill side."
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"A quiet location in general. Some rooms may be back facing and darker toward to the woods."
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"Mountain View is better"
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"no suggestions, seem to have a choice of the parking lot or trees"
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