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The Ambrose

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The Ambrose
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1,196 Reviews from our TripAdvisor Community

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Showing 1,123: English reviews
Morro Bay, CA
Reviewed 16 December 2016 via mobile

Beautifully appointed contemporary boutique hotel. On a quiet street but only a half block from the shops and restaurants of Wilshire Blvd. Great place to stay if you're going to St Johns or UCLA Med (Santa Monica) - both a short walk away. Very quiet soundproofed room, large modern bathroom, good complementary breakfast. Staff was very friendly and attentive, even...

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Helpful?
Thank LeanCEO
AmbroseGM, General Manager at The Ambrose, responded to this review

Dear LeanCEO, Thank you for sharing your feedback here on Trip Advisor! I am thrilled to hear you found the staff and service most notable during your stay. We take great pride in providing the best guest service in Santa Monica and it’s great to hear it made a positive impact on your experience here. I will be sure to...

Santa Monica
Reviewed 8 December 2016

Small & relaxed hotel with all services one could want, including a driver who took us to anywhere in Santa Monica we wanted to go---at no cost. Hotel recently renovated. Excellent breakfast included.

Review collected in partnership with this hotel
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Helpful?
Thank Joel C
AmbroseGM, General Manager at The Ambrose, responded to this review

Dear Joel C, Thank you for taking the time to share your experience here on Trip Advisor. We feel that we provide a tremendous value; second to none in Santa Monica. Please come back and visit us again soon! Kind regards, Matt Bernard General Manager The Ambrose Hotel

Berkeley, California
Reviewed 6 December 2016

We unexpectedly needed a place to stay in Santa Monica, and found the Ambrose. It turned out to be a lovely, well appointed hotel with a helpful staff. We stayed in a ground floor room that faced Arizona Avenue, which was surprisingly quiet, despite traffic on the street. Our room was spacious and the linens were especially nice, and the...

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Helpful?
Thank 12may
AmbroseGM, General Manager at The Ambrose, responded to this review

Dear 12may, WOW! It was great reading this review as this type of positive feedback really makes all we do worth it. I am thrilled you were able to enjoy the Santa Monica lifestyle in all of its offerings due to our prime location. Thank you for the very kind note about our regarding our very friendly and helpful team....

Foster City
Reviewed 5 December 2016

This boutique firm is a must-stay for me when I head to Santa Monica. Great service and wonderful rooms. I particularly love their linens and pillows. In fact, I loved their pillows so much, I found the company and bought them for my home. Also appreciate their complimentary local car service.

Review collected in partnership with this hotel
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Thank darrylc649
AmbroseGM, General Manager at The Ambrose, responded to this review

Dear Darrylc649, Thank you for sharing your feedback here on Trip Advisor. I am thrilled to hear you were able to enjoy some of the many complimentary amenities we have to offer here at the Ambrose hotel; most notably our luxurious linens and pillows. Please come back and visit us again soon! All my best, Matt Bernard General Manager The...

London, United Kingdom
Reviewed 3 December 2016 via mobile

I spent a week here, post Thanksgiving. This was probably my fifth visit in the last eight or so years. So, yes, I like The Ambrose very much. Expensive - parking underneath cost as much as my hire car for the week. Petty grouse: Breakfast not quite what it was. Croissants not what they were. On four of the days...

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Helpful?
Thank Paul B
AmbroseGM, General Manager at The Ambrose, responded to this review

Dear Paul B, It was great to read your review and thank you for all your kind words and continued loyalty here at the Ambrose Hotel. We will certainly be extending some additional menu options in the very near future so please stay tuned. I can assure you that glasses are available and please accept my apologies for the option...

Vernon Hills
Reviewed 23 November 2016

Top-notch hotel experience. Felt like being welcomed into a friends luxurious home. It was as good a stay as i can remember and was effortless all the way through - from booking, checking in, enjoying the stay and checking out. The staff was very good, especially Tina lang at the front desk. She was exceptional.

Review collected in partnership with this hotel
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Helpful?
Thank S8785GDmichaell
AmbroseGM, General Manager at The Ambrose, responded to this review

Dear 8785GDmichaell, Thank you for your wonderful review here on Trip Advisor. We are very proud of our immaculate property; nestled in our own little corner of Santa Monica. I am very happy to hear you enjoyed your stay with us! I will be sure to pass on your kind words to Tina. Please come back and visit us again...

Oslo
Reviewed 20 November 2016 via mobile

We stay at the Ambrose for two nights. It is in a quiet and good location - not to far for walking down to the seaside. Also they have a driver service and they take you max 3 miles from the hotel for free. The rooms are big and the beds are exceptional good, with silk duvets. Breakfast is OK,...

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Helpful?
Thank JanickeHS
Lupe M, Manager at The Ambrose, responded to this review

Thank you so much for your recent visit. We greatly appreciate the time you have spent to share with us the positive attributes to the hotel as well as areas to which we can improve. It is our greatest pleasure to provide exceptional service and exceed our guests expectations upon each and every visit. We have taken note of your...

Oakville, Ontario, Canada
Reviewed 17 November 2016

Stayed 3 nights while attending a seminar around the corner. Very clean, up to date and comfortable. Staff was friendly and attentive. I enjoyed the property and will certainly stay here again next time I'm in Santa Monica.

Review collected in partnership with this hotel
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Thank tap89
Lupe M, Manager at The Ambrose, responded to this review

Thank you for your recent stay. We look forward to welcoming you back in the near future!

Seattle, Washington
Reviewed 16 November 2016

If you're looking for a place with roaches crawling out of the shower, generally poor but occasionally passable service, the Ambrose is the places for you. I have stayed at The Ambrose four times in the last four months on business and the fourth time was the last straw. Each time I've had a cockroach greet me every morning in...

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Helpful?
Thank kyoujin2016
Lupe M, Manager at The Ambrose, responded to this review

Please accept my sincere apologies for your experience here at The Ambrose. I can assure you I have made note of your concerns to speak to management to further investigate this through the hotel. Should you wish to speak with us further, please do not hesitate to reach out to us directly at LMendoza@ambrosehotel.com. Thank you.

Los Angeles, CA
Reviewed 3 November 2016

It's hard to find a nice hotel in Santa Monica that is not super expensive. This place is just right. While it's been around awhile, it feels newly built. Nice beds, lobby, outdoor courtyard. Minimal street noise, though typical hotel hallway sounds. Very professional staff- helpful, cheerful. Breakfast offers high quality pastries, yogurt, and fresh fruit, plus instant cereals, etc....

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Thank socali123
Lupe M, Manager at The Ambrose, responded to this review

Thank you for your recent visit. We look forward to welcoming you back in the near future!

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located at the corner of 20th and Arizona Street, The Ambrose is in a quiet and unassuming neighborhood and is known for being an eco-friendly property. Having just completed an extensive, multi-million dollar renovation of all 77 guestrooms and public spaces, the distinctive California Craftsman design has been revitalized to reflect the essence of a large private home. Luxury linens, C.O. Bigelow bath products, complimentary in-room HSIA WiFi, complimentary continental breakfast, complimentary fitness center access and complimentary house car service await all guests! ... more   less 

Additional Information about The Ambrose

Address: 1255 20th St, Santa Monica, CA 90404-1351
Region: United States > California > Santa Monica > Santa Monica
Price Range: RM1,449 - RM2,083 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Ambrose 3.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Ambrose Hotel Santa Monica
Hotel Style:
#2 Green Hotel in Santa Monica
#12 Romantic Hotel in Santa Monica
#13 Business Hotel in Santa Monica
#14 Family Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from The Ambrose staff and other travellers.
6 questions
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Calgary, Canada
over a year ago
Bay Area, CA
Portland, Oregon
Lexington, Kentucky
6 days ago

See all questions (6)

Questions? Get answers from The Ambrose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love the 4th floor facing front.”
 of 5 bubbles foodierd, 13 Mar 2017 | Read review
“All the rooms are quiet, thanks to great sound proofing. If you can, go for one on a higher floor with a Santa Monica Mountains view.”
 of 5 bubbles 12may, 6 Dec 2016 | Read review
“Recommend top floor rooms overlooking the courtyard”
 of 5 bubbles ManouchehrG, 29 Oct 2016 | Read review
“We had a high floor suite”
 of 5 bubbles Sylvie748, 27 Sep 2016 | Read review
“Level 1 rooms, 121, 123, and others have their own patio.”
 of 5 bubbles JKLS333, 23 Sep 2016 | Read review
5 of 5