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Viceroy Santa Monica

TripAdvisorUS$316*
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Certificate of Excellence
GreenLeadersBronze level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$360*
US$316*
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US$360*
US$360*
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Viceroy Santa Monica
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1,521 Reviews from our TripAdvisor Community

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Showing 1,379: English reviews
Los Angeles, California
Reviewed 2 weeks ago

I dropped by here for a b'ness event. The Viceroy is on Ocean near Pico in SM, in from the water from nearby Shutters. Before the event started, my friend and I watched March Madness in the bar that offered special pricing during "Rush Hour". She had a cosmo, while I had a sangria ($7/each), and we shared deviled eggs...

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Helpful?
Thank J P
Brenda B, Front Office Manager at Viceroy Santa Monica, responded to this review

Dear J P, Thank you for taking the time to write a detailed review of you experience at Cast. We are delighted to hear that you enjoyed the food, cocktails and ambiance. Kindly rest assured that we have well noted every single detail of your feedback and that it has been conveyed to our food and beverage department for further...

Melbourne, Australia
Reviewed 2 weeks ago

The Viceroy may appear pricey but there are great deals to be had in what is a great base for business or pleasure in this area. walk to the beach the shopping precinct a gazillion restaurants and shops and only a 30 min drive to Hollywood and Beverley Hills. its even a great place to "stay in" with good sized...

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Helpful?
Thank Brett S
Brenda B, Front Office Manager at Viceroy Santa Monica, responded to this review

Dear Brett S, Thank you for writing such a wonderful five star review of your stay with us at Viceroy! We always appreciate it when our guests take time to point out every element that made their stay memorable. We are delighted that our location in the heart of Santa Monica worked out well for all of your needs. We...

Reviewed 2 weeks ago

I was staying with some friends for a weekend in Santa Monica and chose the Viceroy for its location and trendy high end style. On checking in I was told that the room I had booked was not ready (2:15pm) but they did have rooms available for an upgrade fee. I was not wanting to hang around so paid the...

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Helpful?
Thank Chris F
Nijad F, Hotel Manager at Viceroy Santa Monica, responded to this review

Dear Chris F, Thank you for the opportunity to welcome you and for sharing your feedback with us. We regret that you did not have the outstanding experience we strive to deliver to our guests. We take your feedback very seriously therefore we will follow up on the issues you experienced during your stay. Thank you again for taking the...

Reviewed 3 weeks ago

Everyone who works at the Viceroy is amazingly helpful, knowledgeable, courteous, and truly enjoyable. Irene and Acqua at the front desk, BJ and Michael in valet, and Sean and Kenny as bellmen. I was treated like a celebrity from the moment I arrived until I left several days later. This spot is a true gem and whoever does the hiring...

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Helpful?
Thank Sharon C
Nijad F, Hotel Manager at Viceroy Santa Monica, responded to this review

Hello Sharon C, Thank you for being our guest and for taking the time to share your comments and feedback. We are thrilled that you enjoyed every aspect of your experience with us, especially the service provided by our talented and passionate team. We look forward to welcoming you back on your next visit to Santa Monica. Cheers, Nijad

San Francisco
Reviewed 3 weeks ago

Love the Viceroy - from the much needed glass of Prosecco at check-in, past the bustling bar (because let's face it, I'm beat by this point) to the comfortable bed, I visit this property for many of my business trips. The bathrooms are designed with decent lighting and oversize mirrors (why can't all other hotels get that right?). It would...

Review collected in partnership with this hotel
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1Thank 561kat
Nijad F, Hotel Manager at Viceroy Santa Monica, responded to this review

Hello 561kat, Thank you for being a loyal guest and for sharing your feedback. We are pleased to see your compliments regarding our location, the comfortable bed and well designed bathroom. On behalf of the team, we sincerely look forward to welcoming you back to the Viceroy Santa Monica soon again. Cheers, Nijad

Devon
Reviewed 3 weeks ago

This is a very good hotel and the staff went out of their way to make us welcome but our whole stay was spoilt by a special event that was on over the weekend ( Kids Awards). We were told on arrival that the pool area would be out of bounds for a couple of days so we made arrangements...

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Helpful?
Thank Lord_Brett_Sinclair
Nijad F, Hotel Manager at Viceroy Santa Monica, responded to this review

Dear Lord_Brett_Sinclair, Thank you for taking the time to write the review. We are glad to hear that you enjoyed the service provided by our team. We apologize that you were unable to use the pool during your entire stay. While the pool is open for swimming during the day, we do from time to time hold poolside events and...

Vevey
Reviewed 3 weeks ago

Viceroy Santa Monica is a great hotel with nice and friendly staff, small but well decorated rooms. I really appreciated the bottle of fresh water they handed to me each time I came back from my morning run! They have a lovely patio with 2 pools. One of the problems with these kinds of hotels in these kinds of places...

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Helpful?
2Thank Frenes5
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear Frenes5, Thank you for taking the time to share your recent experience. We very much appreciate your kind comments about the service you received from our team. I certainly regret the fact that any additional fees associated with your stay was a surprise to you. Our guest amenity fee is advertised during the reservation process, both on our website...

Lake Bluff, Illinois
Reviewed 4 weeks ago via mobile

I have stayed at the Viceroy previously, though this time was with my entire family. As always, it is a perfect little reprieve behind the hedge. The staff was wonderful- friendly and attentive. The pool area is charming with two small pools and cabanas. We will definitely be back!!!

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Helpful?
Thank christinas177
Brenda B, Front Office Manager at Viceroy Santa Monica, responded to this review

Dear Christina S, Thank you for taking the time to write a 5 star review! We very much enjoyed reading about your experience with your family. I'm delighted to read that you enjoyed our pool area and the service you received throughout your stay with us. We look forward to welcoming you back! Kind Regards, Brenda

Portland, Oregon
Reviewed 4 weeks ago

I had stayed at the Viceroy a couple times in years past and found it to be a good hotel, but this trip was excellent and gave me a newfound respect for the place. I booked my room via the Chase Sapphire website, and received an upgrade to a really large and terrific suite. The bed was comfy, there was...

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Helpful?
Thank Fish224
Brenda B, Front Office Manager at Viceroy Santa Monica, responded to this review

Dear Fish224, Thank you for the 5 star review! We always take pride in ensuring top-notch service for each of our guests and we appreciate all the compliments and feedback that you have provided. I'm so glad you were able to enjoy our suite with a full ocean views. We look forward to your next visit! Warmest, Brenda

Redlands, California, USA
Reviewed 5 weeks ago

Although I have lived most of my life in Southern California, I have rarely been to Santa Monica. This year for a special anniversary weekend, my husband suggested going to the coast instead of our usual mid-winter vacation spots of Palm Springs or Las Vegas. However, even after studying the google map, I was a little unclear about where the...

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Helpful?
Thank TulipL0ver
Brenda B, Front Office Manager at Viceroy Santa Monica, responded to this review

Thank you for taking the time to write such a detailed review of your recent stay. We are thrilled to hear about your experience with us. We especially appreciate your kind words regarding our Concierge Lance. We sincerely look forward to welcoming you back to the Viceroy Santa Monica again soon!

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14/05/2017 15/05/2017
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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Viceroy
Viceroy
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 

Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Region: United States > California > Santa Monica > Santa Monica
Price Range: RM1,845 - RM3,171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica
Hotel Style:
#1 Business Hotel in Santa Monica
#4 On the Beach Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#6 Family Hotel in Santa Monica
#6 Green Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Santa Monica staff and other travellers.
13 questions
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Questions? Get answers from Viceroy Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious, clean room and bathroom. Loved the makeup area in the bathroom”
judithhochstadt, 28 Apr 2017 | Read review
“You'll want to stay on the sixth floor or higher if you want a decent ocean view...”
matthewmV3026XW, 17 Apr 2017 | Read review
“facing the pool area was very nice”
788bretts, 10 Apr 2017 | Read review
“An ocean view room is well worth the price.”
sharoncK3348OK, 9 Apr 2017 | Read review
“West facing rooms on the higher floors have ocean views.”
TulipL0ver, 26 Mar 2017 | Read review
5 of 5
TripAdvisor
US$316* /night
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Hotels.comUS$360
Booking.comUS$360
Expedia.comUS$360
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*Disclaimer
Prices are for 1 room, 2 adults
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