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Viceroy Santa Monica

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Viceroy Santa Monica
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1,515 Reviews from our TripAdvisor Community

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Showing 1,377: English reviews
westwood nj
Reviewed 17 October 2013

We had a wonderful stay at the Viceroy. The room was lovely (although a little noisy) but comfortable. The service and friendliness of the entire staff was excellent. Both the hotel employees and the waiters and waitresses couldn't have been more helpful. I would recommend the Viceroy to anyone looking for a lovely hotel, in a great location at reasonable...

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Helpful?
Thank cdavis516
Matt S, Manager at Viceroy Santa Monica, responded to this review

cdavis516, Thank you for joining us at Viceroy and for your recommendation. We are pleased to hear that you visit was a wonderful one. We appreciate that the entire staff had an impact on your visit. We do hope to welcome you back again soon. Matt Shough, Director of Rooms

Houston, Texas
Reviewed 16 October 2013

Great hotel. Cool place to stay. Great service. I'd give it a 4 1/2 if I could. The staff was friendly and extra helpful. Pool area and bar are chic places to hang out. Room A/C needs a little updating and windows need cleaning but other then that, it's a great place to stay.

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Helpful?
1Thank Michael M
Matt S, Manager at Viceroy Santa Monica, responded to this review

Michael M, Thank you for joining us at Viceroy. We're very glad to hear that you enjoyed your stay and that the staff took great care of you. Even though that half a star is not technically available we'll definitely take it. Thank you for sharing your experience and we hope to have you back again soon. Matt Shough, Director...

Toronto
Reviewed 16 October 2013

A fabulous experience. This was my second time - I chose to celebrate my birthday at the Viceroy Santa Monica and was not disappointed. Room was beautifully appointed and very clean. Staff very friendly and accommodating - James Chef Concierge, Jack at the Front Desk and Alison at the Cameo Lounge went out of their way to make my stay...

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2Thank Honeyrider2013
Matt S, Manager at Viceroy Santa Monica, responded to this review

Honeyrider2013, Thank you very much for coming back to see us for a second visit. Thank you also for allowing us to join you in celebrating your birthday with us. We are pleased to hear that James, Jack, and Alison were able to make this occasion even more special. We appreciate your continued loyalty and do hope we have the...

Brisbane, Australia
Reviewed 14 October 2013

The best hotel I have ever stayed at!!! That's a big call coming from someone who works in the travel industry and has been to some pretty swanky hotels in my time. But the flashiest hotels in the world don't have anything on the amazing service that we received at the Viceroy. Acquah, John and James...you guys are superstars and...

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Helpful?
Thank brent_kate
Matt S, Manager at Viceroy Santa Monica, responded to this review

brent_kate, Thank you for sharing what sounds like a truly wonderful visit. We are honored to receive such fabulous feedback from a travel aficionado like yourself. We are very happy to hear what a positive impact Acquah, John, and James had on your stay. You can trust that I have read your comments and they have received the recognition they...

Melbourne, Australia
Reviewed 12 October 2013

This hotel is glamorous, from the the front door to the back pool. The decor is beautiful and the rooms are faultless. The customer service fantastic, the staff very helpful. The restaurant and bar lovely. I cannot fault this beautiful looking hotel. However - it is a boutique inner city hotel, and that comes with some negatives. It feels like...

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1Thank Donna_Llewellyn
Matt S, Manager at Viceroy Santa Monica, responded to this review

Donna_Llewellyn, Thank you for joining us on your holiday and for taking the time to share your experience. We are happy to hear that you overall you found the hotel, service, and the experience to be lovely. We are sorry to hear however that you weren't able to relax as much as you had hoped. During our summer months the...

Reviewed 11 October 2013

What a great experience the staff really went out of there way and made it a great stay! My fiancé and I had a great time at the bar in the lobby. Everyone was very friendly and made themselves available to help at all times.

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Helpful?
Thank Andrewreyes07
Matt S, Manager at Viceroy Santa Monica, responded to this review

Andrewreyes07, Thank you to both you and your fiance for joining us at Viceroy. While we are pleased to hear that you both had a great experience we're even more pleased to learn that it was the service that really had the most impact. Thank you for allowing our team to look after you during your visit. We hope to...

Jacksonville, Florida
Reviewed 11 October 2013

Stayed here 5 years ago and enjoyed everything about the hotel. When family events brought us back to LA, I did not hesitate to choose Viceroy again. Recommended this hotel to our hosts and other family and friends. Everyone had a wonderful experience. Furnishings are surprising and edgy but very tasteful, a delight for the eyes everywhere you look. Staff...

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Helpful?
Thank Ronnie B
Matt S, Manager at Viceroy Santa Monica, responded to this review

Ronnie B, Thank you for your continued loyalty. It is wonderful to hear that after a 5 year absence everything was as good as you remembered the first time. We are pleased to hear that even though the hotel was bustling during your stay all your wants and needs were attended to. We thank you for joining us and hope...

Karlstad, Sweden
Reviewed 10 October 2013

OK, this hotel is super chic, and I really looked forward of staying there. And it WAS Beautiful and most of the staff were really friendly and helpful. The location is also very good - close to the beach, Santa Monica Pier and 3rd street promenade, it's all within 15 mins walk. However, I left a little dissappointed to be...

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Helpful?
1Thank Mamamolu
Matt S, Manager at Viceroy Santa Monica, responded to this review

Mamamolu, Thank you for joining us at Viceroy and for sharing the photos of your stay with us. We appreciate that you found the hotel to be beautiful and that the staff were friendly and helpful. We are sorry to learn however that overall we did not exceed your expectations. We appreciate your feedback and thank you for the opportunity...

Brooklyn, New York
Reviewed 10 October 2013

Great hotel and great service! It's a bit pricey but is absolutely worth it. Great service by the front desk staff and awesome pool/lounge area that attracts a nice crowd at night. If you love Venice beach and want comfort and convenience, this is the spot for you. The only disappointment was that I was hoping for an upgrade but...

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Helpful?
Thank CarloDC
Matt S, Manager at Viceroy Santa Monica, responded to this review

CarloDC, Thank you for choosing to join us at Viceroy. We are happy to hear you enjoyed your time with us and that you felt you got the bang for your buck. We're glad also to learn what a positive impact our staff had on your visit. We are always happy to offer the ability to upgrade when available and...

London, United Kingdom
Reviewed 8 October 2013

This was the last of seven hotels we stayed at during a recent holiday in America. The staff really go out of their way to give you VIP treatment; more so than any other location we stayed. There’s compulsory valet parking, which at first we felt was a little unnecessary but we grew to like it. At the entrance, people...

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Helpful?
Thank Victoria A
Matt S, Manager at Viceroy Santa Monica, responded to this review

Victoria A, Thank you to you and your family for joining us and for sharing your very thorough review. We thank you for providing a clear depiction of our poolside nightlife. We do make all attempts to disclose our active nightlife scene on weekends but are always appreciative of feedback from our guests. As you state yourself our ocean view...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Viceroy
Viceroy
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 

Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Region: United States > California > Santa Monica > Santa Monica
Price Range: RM1,884 - RM3,209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica
Hotel Style:
#1 Business Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#4 On the Beach Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#6 Green Hotel in Santa Monica
#6 Family Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Santa Monica staff and other travellers.
13 questions
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Questions? Get answers from Viceroy Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You'll want to stay on the sixth floor or higher if you want a decent ocean view...”
matthewmV3026XW, 17 Apr 2017 | Read review
“facing the pool area was very nice”
788bretts, 10 Apr 2017 | Read review
“An ocean view room is well worth the price.”
sharoncK3348OK, 9 Apr 2017 | Read review
“West facing rooms on the higher floors have ocean views.”
TulipL0ver, 26 Mar 2017 | Read review
“I feel as though all the rooms are equally beautiful.”
  • More space in bathroom to set my necessities. Notice the complimentary COLD glass of champagne.
  • I love love love white marble and white painted vanity. CLEAN!
  • What a great sleep I had on this bed with fabulous bedding.
  • This panoramic view shows the black/white/grey color scheme of the hotel room.
DanaC966, 23 Mar 2017 | Read review
5 of 5