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Best Western Plus Gateway Hotel Santa Monica

Booking.comUS$189*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Best Western Plus Gateway Hotel Santa Monica
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1,128 Reviews from our TripAdvisor Community

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Showing 843: English reviews
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Reviewed 2 days ago NEW

Visited for 4 nights. 20 minute walk from Pier and 5 minutes from restaurants and fabulous food market with reasonable prices. The hotel is located on a very busy road and can get very noisy, so yes take ear plugs as per previous review. That said the hotel has everything you need at great price and all the staff are...

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Helpful?
Thank CathyT200
Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I stay at this hotel, when I'm in the LA/Hollywood/Santa Monica area. Hotel is very clean, reasonable pricing for the area free parking and WI fi. Staff is friendly, close to the Ocean. I trust this hotel as I have been in hospitality for 28 yrs and not all hotels I feel comfortable. The BW I Santa Monica is great.

Review collected in partnership with Best Western
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1Thank Roberta W
About Hotel's Favourite Review
BWGateway, Guest Relations Manager at Best Western Plus Gateway Hotel Santa Monica, responded to this review

Dear Guest, Thank you so much for your loyalty to the Best Western brand. Our goal is to create a long lasting relationship with our guests and we appreciate you choosing the Best Western Plus Gateway Hotel for your business travel. We love providing our guests with great service and value. We look forward to welcoming you back in the...

Reviewed 2 days ago NEW

the rooms are bright and clean , staff are friendly , they offered complimentary breakfast during spring break which was a great thing!! It quiet in the evening, only one restaurant to eat at, but very accessable by public transportation and have free parking

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Helpful?
Thank Heba Z
Los Angeles, California
Reviewed 2 days ago NEW

😊Nice location, helpful staff, and pleasant environment. Walking distance to St John's Hospital on Santa Monica Blvd. My room was clean and well decorated. Fitness area looked inviting and well equipped with weights and cardio machines. Truly a great location!

Review collected in partnership with Best Western
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Helpful?
Thank B4887IDleahh
Reviewed 3 days ago NEW

Hotel is situated in a business district, right next to a hospital & near a fire station. This means sirens on a regular basis, particularly through the night. We turned up the air con which blocked out the noise, but could be frustrating if you are a light sleeper. Also beware of any breakfast included' option when booking. It isn't...

Review collected in partnership with Best Western
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Helpful?
Thank Rona B
Maine
Reviewed 4 days ago NEWvia mobile

This hotel definitely needs a remodeling upgrade. Instead the hotel is putting on the proverbial remodeling lipstick while charging guests. On the third day, it was announced that breakfast is no longer included, and all guests lost 3 hours of running water, and 6 hours of Internet service starting at noon. Loss of breakfast was a relief as we didn't...

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Helpful?
Thank MainelyContemporary
BWGateway, Guest Relations Manager at Best Western Plus Gateway Hotel Santa Monica, responded to this review

Dear Sir, We are sorry for any inconvenience you experienced during your stay due to the remodel of the guestroom bathrooms which we recently began. The work is being completed floor by floor to minimize guest’s exposure to noise and a limited number of bathrooms are being worked on each day. The water was temporarily turned off for two hours...

Jamul, United States
Reviewed 6 days ago NEW

We found Best Western/Gateway Hotel to be an excellent experience with the convenience of elevators, parking, rooms and wonderful breakfast. The receptionists were very welcoming, friendly, knowledgeable, and eager to help. We found all staff to be very polite and friendly.

Review collected in partnership with Best Western
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Helpful?
Thank leonw702
BWGateway, Guest Relations Manager at Best Western Plus Gateway Hotel Santa Monica, responded to this review

Hello Guest, were thrilled that your experience at our property earned a five bubble review! Thank you so much for sharing your experience with the TripAdvisor travel community. Our knowledgeable and friendly front office teams enjoys welcoming all of our visitors and they are great Santa Monica Ambassadors! We appreciate your wonderful feedback about the service you received! Please visit...

Reviewed 6 days ago NEW

We were pleasantly surprised by this property. It was clean, the rooms were spacious, the coffee facilities were great and the location was even better. A short bus ride and we were at Santa Monica pier. The staff at the front desk were very helpful in answering our questions about the public transport system and offering change for the bus....

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Helpful?
Thank Rose D
BWGateway, Guest Relations Manager at Best Western Plus Gateway Hotel Santa Monica, responded to this review

Hello Guest, thank you ever so much for your five bubble review! We are delighted to read that your family vacation was a memorable experience. We appreciate you taking a moment to recognize our front desk staff for their hospitable service! We would love to host you on a future visit to our exciting destination.

Moorebank, Australia
Reviewed 1 week ago via mobile

Stayed with my mum, husband and three kids (10, 8, 6). We enjoy walking everywhere on holidays but this hotel was just too far to walk for the kids so we had to get Ubers to most places. 20 blocks (30 mins) to the beach and then another 5 to the pier. Only see car yards on the walk. The...

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Helpful?
Thank jgmain74
BWGateway, Guest Relations Manager at Best Western Plus Gateway Hotel Santa Monica, responded to this review

Dear Guest, thank you for choosing the Best Western Plus Gateway Hotel on your recent Southern California Holiday! I’m sorry that the distance was further than you had anticipated for your small children. Should you consider our property for a future visit, there are alternate transportation options that I am happy to recommend that are both convenient and affordable. Passengers...

Palm Springs, United States
Reviewed 2 weeks ago

Room was comfortable and close to my appointment; however I was unable to connect to WiFi and was on hold for more than 20 minutes waiting for tech support before finally hanging up. Tech support was absolutely no help...!

Review collected in partnership with Best Western
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Helpful?
Thank Verne C
BWGateway, Guest Relations Manager at Best Western Plus Gateway Hotel Santa Monica, responded to this review

Dear Guest, We’re sorry that you experienced connectivity issues while attempting to log on to our WiFi network. Your comments have been shared with our management team. Please consider us should you have a future appointment in the area!

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14/05/2017 15/05/2017
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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel in Santa Monica's Beach Cities burgeoning neighborhood located on historic Route 66 and easy accessibility to all that Los Angeles has to offer! Mid-City Santa Monica The Gateway Hotel is located less than two miles from Santa Monica's beach side, The Santa Monica Pier and pedestrian friendly Third Street Promenade with an array of luxury shopping and dining all within walking distance. ... more   less 

Additional Information about Best Western Plus Gateway Hotel Santa Monica

Address: 1920 Santa Monica Blvd, Santa Monica, CA 90404-1909
Region: United States > California > Santa Monica > Santa Monica
Price Range: RM1,031 - RM1,497 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Gateway Hotel Santa Monica 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Santa Monica
Santa Monica Best Western
Hotel Style:
#15 Business Hotel in Santa Monica
#16 Family Hotel in Santa Monica
#17 Romantic Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Gateway Hotel Santa Monica staff and other travellers.
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Questions? Get answers from Best Western Plus Gateway Hotel Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Santa Monica pier is only a short bus ride away.”
rosed742, 24 Apr 2017 | Read review
“Top (4th) floor”
tiggerflute, 5 Apr 2017 | Read review
“stay away from the elevator”
Movinup, 20 Mar 2017 | Read review
“We always try to book a higher floor.”
6Miles01, 16 Feb 2017 | Read review
“get a room as far away from the street as possible”
birthdaygirl1105, 17 Jan 2017 | Read review
5 of 5
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US$189* /night
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Prices are for 1 room, 2 adults
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