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Extended Stay America - Santa Rosa - North

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Traveller (26)
Room & Suite (39)
Dining (2)
Overview
  • Excellent9%
  • Very good13%
  • Average20%
  • Poor23%
  • Terrible35%
30 May 2018
“Cleanish, average,”
28 May 2018
“Not recommended”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Santa Rosa - North
Special Offer: Save up to 10% TODAY!
Hotel deals
Offers from Extended Stay America - Santa Rosa - North
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)
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1 - 5 of 85 reviews
Hotel's Favourite
Reviewed 1 week ago via mobile

I have been working in the area now for a week and have been staying here. The service is great and people are friendly. Sure the breakfast has muffins packaged but, man it has its own kitchen. Ive been having to eat every night and...More

Thank erniet2016
Response from 00esa, Manager at Extended Stay America - Santa Rosa - NorthResponded 6 days ago

Ernie, thanks for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that our excellent service made your stay a memorable one. On behalf of our team, we appreciate you...More

Reviewed 1 week ago via mobile

this is one of the best hotels I have stayed in So many things you can utilize for your convenience in a mini kitchen. Good service and staff is very professional I give this hotel a 10 highly recommendedMore

Thank Jose M
Response from 00esa, Manager at Extended Stay America - Santa Rosa - NorthResponded 1 week ago

Jose, thank you for rewarding Extended Stay America with your wonderful review and the recommendation. It feels so good to know you were happy with the comfort of your fully-equipped room and that you were awed by our hospitality. Thanks once more for your positive...More

Reviewed 25 June 2018 via mobile

The staff was pleasant, but the facilities were aged and low quality. The 'free breakfast' was packaged muffins and oatmeal in the hallway. No towel service or room cleaning for 3 days...and they ran out of coffee. I'm sorry that Fountaingrove Inn and Hilton burned...More

Thank Edward C
Response from 00esa, Manager at Extended Stay America - Santa Rosa - NorthResponded 25 June 2018

Thank you for choosing our hotel. We apologize for the difficulties you experienced and regret the inconvenience. We appreciate your feedback and will use it to make improvements to our services. We have shared your comments with the appropriate individuals to make the necessary adjustments....More

Reviewed 30 May 2018

Stopped into the Santa Rosa North Extended stay for 1 night. Its a few miles north of downtown, just off Hwy 101. Pretty easy to get to the hotel from 101, and relatively easy to get onto 101 from the hotel, once you figure out...More

Thank MackStWgns
Response from 00esa, Manager at Extended Stay America - Santa Rosa - NorthResponded 31 May 2018

Mack, thank you for choosing us during your holiday weekend. We are glad to read you liked our convenient location and well-kept property. That being said, we are sorry for not meeting some of your expectations with our facilities. We have shared your feedback with...More

Reviewed 29 May 2018 via mobile

Brought my family here for the holiday weekend. We were able to check in an hour early so the little ones could take their naps, so that was a positive; but, the positives really end there. The room was small but functional. The toilet had...More

Thank Nathan R
Response from 00esa, Manager at Extended Stay America - Santa Rosa - NorthResponded 29 May 2018

Nathan, we apologize for the poor service you encountered from our front desk team and for the issues you had with your room. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room amenities
Microwave
Details
Price range
US$127 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$127 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (26)
Room & Suite (39)
Dining (2)
Questions & Answers
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Terry5083
5 November 2014|
Answer
Response from PrincessWildhair | Reviewed this property |
Hello Traveler, I am not Extended Stay but I did stay at that hotel a couple of weeks ago. If you are sensitive to ANY smells I would not recommend it at all. There are any number of smells from smoke to food cooking... More
0
Votes
Room Tips
"The back parking has good access to some of the 2nd floor rooms, but might not be the safest place to park"
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"Try a different hotel."
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"Please do not even consider this place, as is"
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"Stay somewhere else."
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