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BEST WESTERN PLUS Inn Scotts Valley

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327 Reviews from our TripAdvisor Community

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Showing 320: English reviews
1 review
Reviewed 1 week ago

This is a very clean hotel in a nice location. Daily room service was less then acceptable. Room kept clean but towels and coffee not replaced everyday. I would stay here again. Location was good and very quiet.

Review collected in partnership with Best Western

Helpful?
Thank Dean H
Pahrump, Nevada
Level Contributor
12 reviews
4 hotel reviews
Reviewed 3 weeks ago

A good place to do a Napa Valley visit from. Has a good shopping mall opposite, and a good selection of sensible stores in the local. Plenty of parking, breakfast was typical American, good for what it was, but as a European, I suggest going to the Wholefoods mart over in the mall and being some excellent food from there!

Review collected in partnership with Best Western

Helpful?
Thank Puddingwife
San Francisco, California
1 review
Reviewed 4 weeks ago

Recently, I stayed at Best Western in Scotts Valley, Ca. I have been to BW's often and they are usually reliable, clean, good service etc. I was very disappointed. There was a noisy gathering in the room by the pool until 10pm and yet they put me in a room close to it (I had checked in at about 4pm)... More 

Helpful?
Thank sun123sky
1 review
Reviewed 4 weeks ago via mobile

My aunt was quite pleased with her week's stay there clean facilities great free breakfast friendly staff All In All a great stay definitely would recommend this to anyone that needs to have a comfortable stay.

Helpful?
Thank Louis M
Morgan Hill, California
2 reviews
Reviewed 26 October 2016

I checked in and was given a room on first floor and window would not lock. I did get room changed as I felt unsafe. But no compensation for the inconvenience and not even a sincere apology. I got a room change and that's it.

Review collected in partnership with Best Western

Helpful?
Thank James M
1 review
Reviewed 21 October 2016

Excellent service, excellent staff, great breakfast, pet friendly. This location is only 10 minutes away from the Santa Cruz beaches and attractions so the price for the 5 star type hotel was wonderful. We definitely needed a pet friendly hotel but found few quality hotels in the area that accepted pets. Our room also had a comfortable couch which beats... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara S
California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

I reported that there was no hot water and never heard from management. The staff was polite, and offered a discount or reward points but couldn't act without management. The manager has not contacted me.

Review collected in partnership with Best Western

Helpful?
Thank marywB8089BQ
Oklahoma City, Oklahoma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Up-to-date, nice landscaping, friendly staff, decently maintained hotel with good breakfast. As a Best Western Rewards Gold Member I was given an upgrade. Only minor issues were an elevator out of service (only 2 floors) and windows were a little dirty.

Review collected in partnership with Best Western

Helpful?
Thank David H
Canberra, Australia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2016

Our room was very large, spotless and very comfortable. The rate was half of that of hotels in nearby Santa Cruz and it's located just off Hwy 17. Reception was pleasant and check in easy. There is a gym, pool and spa. Although it's on a busy road and near the highway, we couldn't really hear any road noise in... More 

Helpful?
Thank SqueakerD
Long Beach, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016 via mobile

Quiet and quaint. Great find close to Santa Cruz and Felton - Roaring Camp. Great deal and very comfortable. Nice clean room and comfortable beds. Parking lot is tight but there is street parking for larger vehicles. Bonus: Fitness room and Wonderful complimentary breakfast.

Helpful?
Thank Wendya01

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Scotts Valley Inn - a jewel of Santa Cruz hotels - offers home-like accommodations and personal service. Nestled in the Santa Cruz Mountains, the Inn is located minutes from the Santa Cruz Boardwalk, beaches, parks and wineries. ... more   less 

Additional Information about BEST WESTERN PLUS Inn Scotts Valley

Address: 6020 Scotts Valley Drive, Scotts Valley, CA 95066
Region: United States > California > Scotts Valley
Price Range: RM447 - RM1,773 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Inn Scotts Valley 2.5*
Number of rooms: 58
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Also Known As:
Best Western Inn Scotts Valley Hotel Scotts Valley
Best Western Scotts Valley
Scotts Valley Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Inn Scotts Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room away from pool and check room before unpacking”
 of 5 bubbles sun123sky, 4 Nov 2016 | Read review
“The ew are 2 wings with one behind the other. The front wing is further from the highway so probably gets less traffic noise.”
 of 5 bubbles SqueakerD, 16 Oct 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles Barry-Cindy, 26 Sep 2016 | Read review
“Might request to view available rooms prior to check in .. On first time stay, to find one. YOU like.”
 of 5 bubbles 540cir, 5 Sep 2016 | Read review
“Request downstairs, park on the street (narrow parking)”
 of 5 bubbles Casper99, 23 Jul 2016 | Read review
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