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Extended Stay America - Los Angeles - Simi Valley

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Extended Stay America - Los Angeles - Simi Valley
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Los Angeles - Simi Valley
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Showing 100: English reviews
Riverside
Reviewed 19 April 2016

iI stopped here on my way to Santa Barbara. The internet was not working when I arrived in the afternoon. It was not working when I left the next morning. This is not acceptable when vital communication is needed while on a trip, but not available. In addition, this is a stick built structure, not poured concrete. As a result...

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Helpful?
Thank Bribear
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

Thank you very much for bringing your experience to our attention. Please accept our apologies that our amenities were not to your satisfaction. In response to your feedback, I will investigate the mentioned Wi-Fi issues with our service provider to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful...

San Diego, California
Reviewed 2 February 2016 via mobile

We were staying here as part of a group of friends and family visiting a family member in Moorpark. We had 5 rooms reserved. Our room, that we reserved through their national 800 number, was a ground floor, king bed, non-smoking room. When we checked in we were told they had no king non-smoking rooms available. In addition none of...

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Helpful?
1Thank Joseph0059
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your...

Reviewed 3 January 2016

Excellent customer service; and honest. We left some items in the room and they called us to let us know. We were unable to pick up our items right away, so they held them for us and we picked them up a few days later.

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Helpful?
Thank Johnny H
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the excellent customer service that you experienced with us. I’m glad that we were able to accommodate your needs with a great experience! The staff and I would like to thank you again for posting your review. We...

San Diego, California
Reviewed 9 October 2015

The staff is great. The rooms are what travelers want for a good night's sleep and even the option to make your own breakfast and other meals with a full kitchen in every room. Easy reservation process via the internet.

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Helpful?
Thank Raymond H
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our friendly customer service and convenient amenities. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for your kind words. The staff and I would love to provide you with...

Dallas, Texas
Reviewed 24 September 2015 via mobile

Very nice and staff was professional. Cleaning service comes in everyday if you request. You receive dishes, towels, etc upon request as well. Stores and shopping is close by. Perhaps forty five minutes from LAX airport. They provided directions to restaurants and other areas of interest.

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Helpful?
Thank blbisaac
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our friendly customer service, convenient location and all the amenities our hotel has to offer. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

California
Reviewed 14 September 2015

Economy and Convenience. Those two things summarize why we like this brand and this stay for us was just that. We stayed here out of need when visiting friends nearby and did not want to inconvenience them. It was relatively cheap and easy to get to. The room itself is your basic ESA room: double bed, TV, A/C, "kitchen", full...

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Helpful?
1Thank mannygoesplaces
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. In response to your feedback, I will make sure we are thoroughly inspecting rooms prior to guest arrivals. I am grateful for the feedback you...

Reviewed 11 September 2015 via mobile

Whenever I don't want to shell out a lot for a night and want to stay at a 2-2.5 star, I can always count on Extended Stay hotels for clean and spacious rooms. The kitchenette and complimentary dishware (ask the front desk) is a nice amenity for this price point. I've stayed at this particular location 3 times and two...

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Helpful?
Thank Myrna C
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff, fully equipped kitchens and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you...

Colorado
Reviewed 8 September 2015

..It is very nice from the outside, and nice on the inside. The rooms were very clean - the beds were comfortable. Actually, it was standard hotel - nothing special. Did not like the fact that there were no dishes, etc., in the kitchen and that you had to "ask" for them. I did not need them as we were...

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Helpful?
1Thank KUMtngal
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you had to experience this. Your feedback is very important to us, so thank you for sharing. If you have any additional feedback, please reach out to me at sfs@extendedstay.com. We hope to have the opportunity...

San Francisco, CA
Reviewed 3 August 2015 via mobile

Pet friendly - 2 Double Bed room with Full Kitchen was supposed to be a non-smoking room, but when we walked in, room smelled like cigarette smoke that's been lingering for awhile. After coming home, our suitcases, clothes, etc. still smelled like cigarettes and we were only there for 2 nights! Staff was friendly and tried to correct the situation,...

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Thank MeSSanFrancisco_CA
Fujairah, United Arab Emirates
Reviewed 23 July 2015 via mobile

Stayed here for a week and never regret. I made my booking online (priceline) and was offered a very reasonable rate. Spacious room, friendly staff and accessible to any point of my visit in Simi Valley. My only challenge was this hotel is pet friendly and sometimes dogs from the next door is bothering us. Otherwise, a perfect place if...

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Helpful?
Thank Kribyle D
Manager_11525, General Manager at Extended Stay America - Los Angeles - Simi Valley, responded to this review

Thank you so much for posting a review of our hotel. I'm so pleased to hear that your stay with us was convenient and pleasant. I am so sorry to hear about the noise from the neighboring rooms with pets. Still, I am happy that you were able to enjoy your stay. Once more, thank you for posting your review....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Los Angeles - Simi Valley

Address: 2498 Stearns St, Simi Valley, CA 93063-2418
Region: United States > California > Simi Valley
Price Range: RM424 - RM601 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Simi Valley 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Simi Valley
Simi Valley Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Los Angeles - Simi Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator available for upper floors”
 of 5 bubbles Grasper, 14 Nov 2016 | Read review
“Rooms on the South and East sides are cooler in Summer”
 of 5 bubbles DHBarkley, 28 Oct 2016 | Read review
“I can't imagine there are any good rooms here”
 of 5 bubbles interiordena, 24 Aug 2016 | Read review
“Skip the breakfast here....its not a breakfast but just coffee and granola bars.”
 of 5 bubbles 469daveb, 4 May 2016 | Read review
“Even the rooms on the "freeway side' have little road noise. We stayed in 323... very comfortable.”
 of 5 bubbles 779raymondh, 8 Oct 2015 | Read review
5 of 5