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Embassy Suites by Hilton San Francisco Airport - South San Francisco

1,708 reviews
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Traveller (323)
Room & Suite (251)
Pool & Beach (34)
Overview
  • Excellent26%
  • Very good30%
  • Average20%
  • Poor13%
  • Terrible11%
Travellers talk about
Free Internet
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton San Francisco Airport - South San Francisco
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,708)Write a Review
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All reviewsthe manager's receptionkoi pondstay at embassy suitesmade to order breakfastsan franciscohappy hourliving roomunion squarebit datedfree breakfastbay areaparking feeshuttle serviceyogurtfree shuttlerental caratrium
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1 - 5 of 1,627 reviews
Reviewed 2 days ago

Currently the lobby and main ground floor area are under construction - and while that can create an inconvenience when I got to the room I found the walls to be so thin I could hear the conversations and laughter from the room either side...More

Thank srwemail
Hotel's Favourite
Reviewed 28 October 2017 via mobile

We recently stayed at Embassy Suites South San Francisco the chief engineer was the best we went to breakfast and a really rude sever so we decided we would skip breakfast since the service was so terrible we got on the elevator ran into Geno...More

2  Thank Veronica E
Reviewed 6 days ago

My husband and I just got back from San Francisco- we stayed here using points. It did state there was construction on their site when I booked but it should have stated "Demolition" I have stayed at hotels w/ construction but it was limited to...More

Thank Kelly K
Response from timothypaulus, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San FranciscoResponded 3 days ago

Dear Kelly G I really do appreciate your comments from your stay. I realize that having the hotel under renovation is certainly not ideal, and your experience is certainly something I would like to apologize for. We are working diligently to make the transition a...More

Reviewed 1 week ago

Entire lobby and ground floor under major construction so your experience with happy hour and breakfast won’t meet your expectations. And my room was in need of remodeling (carpet worn and ripples) so assuming rooms will follow.

Review collected in partnership with Embassy Suites Hotels
Thank Larry K
Response from timothypaulus, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San FranciscoResponded 6 days ago

Dear Larry K Thank you for your comments from your recent stay. We are under a multi million dollar renovation and all that you describe will be transformed in short order!!

Reviewed 1 week ago

It's a big surprise when you arrive and see the construction that's going on. But the staff is doing everything they can to live up to their reputation as a chain. They still have the great breakfast - scrambled and boiled eggs, crisp bacon and...More

Thank kyscully
Response from timothypaulus, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San FranciscoResponded 1 week ago

Dear Kyscully I REALLY appreciate your comments. It is nice to hear that you enjoyed the stay and were understanding to the the staff and the hard work they are doing!!!....I hope you can return sometime soon and see the finished product

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$158 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (323)
Room & Suite (251)
Pool & Beach (34)
Dining (30)
Amenities (7)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
L5451VYkarenr
22 November 2017|
AnswerShow all 4 answers
Response from cris g | Reviewed this property |
I always ask for a top floor away from the elevator because I am a light sleeper. We were on the 9th floor. Going back in 2018
1
Vote
januaryblues54
19 September 2017|
AnswerShow all 2 answers
Response from Ash P | Reviewed this property |
It is about 20-25mins away from the city. I got a Lyft- line (approx 13$ one way) but there is a train station about 10mins walking distance from the hotel! If you are going to be spending most your time in the city- I... More
0
Votes
gayle b
26 June 2017|
AnswerShow all 4 answers
Response from timothypaulus | Property representative |
Our suites do not have in room safes, but we'd be more than happy to accommodate you with a safety deposit box available by contacting our front desk.
0
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123456
Room Tips
"Stay at another property if you want to sleep"
Read review
"The higher the floor the better."
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"Hotel is under heavy construction. Front desk is currently in a ballroom on the side of the building."
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"All the suites are great"
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