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BEST WESTERN PLUS Grosvenor Airport Hotel

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1,762 Reviews from our TripAdvisor Community

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Showing 1,621: English reviews
Singapore, Singapore
Reviewed 5 days ago NEW

Great Hotel . Location is close to the international airport so it's very convenient for arrival & departure by air and do no have to worry of been caught in a traffic jam. And downtown is just a 30 minute drive.

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Helpful?
Thank kaisoonq
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello kaisoonq and thank so much for your nice comments! We appreciate your feedback. Jim McGuire, General Manager

Perth, Australia
Reviewed 1 week ago NEW

Unusually for a BW property this facility has room service a full bar and restaurant -a pleasing addition. Sean on reception , a well informed and friendly young man , made my stay a pleasure from the start. My room was well appointed and quiet -important in an airport hotel.

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Helpful?
Thank Kevin H
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Kevin and thank you very much for your nice comments on our hotel and Sean, we appreciate your feedback.. Please come back and stay with us again soon! Jim McGuire, General Manager

Grimsby, United Kingdom
Reviewed 1 week ago

When flying in/out of SFO, this hotel is a great stop over. Very close to the airport, friendly staff, loved the fridge and big TV, and the breakfast buffet was yummy. We also had a meal at the restaurant, and the food was lovely and reasonably priced. I did laugh when I ordered the vegetarian stir fry and she asked...

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Helpful?
Thank Maat1013
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Maat and thank you for your great review on your recent stay with us! We are happy that you enjoyed everything, as well as the sense of humor on the server! Please come back and visit us again soon. Jim McGuire, General Manager

Brisbane
Reviewed 1 week ago

Hotel staff were good, Rooms are small, very run down with marks on carpets, cabinets, beds were firm, We had a room with two doors into two adjoing rooms which we could hear the people in next room, I liked the location as close to airport but wouldn't stay here again,

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Helpful?
Thank Guy H
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Guy and thank you for your comments. I am sorry you did not enjoy your stay - we continue to do many upgrades, so please come back again. Jim McGuire, GM

Portage la Prairie, Canada
Reviewed 1 week ago

Sean at reception was very friendly. He was very helpful telling us the the options of getting to fishermans wharf in San Francisco. Has a corner room that was on the smaller side but was very nice and all we needed. Complimentary breakfast was very good and had a nice selection of hot and cold food choices.

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Helpful?
Thank SMcGibney
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello SMcGibney and thanks so much for your nice comments on our staff and your recent stay. We appreciate your feedback! Jim McGuire, General Manager

McKinleyville, United States
Reviewed 1 week ago

I always stay at the Best Western Plus Grosvenor Airport Hotel in South San Francisco when my flights are delayed or cancelled. The staff are courteous and helpful and the rooms are clean and very comfortable. Some of the bathrooms could be updated, but they are all clean and well maintained. I feel safe when staying at the Grosvenor. They...

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Helpful?
Thank mikelN6248AU
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Mike and thank you for your continued patronage and your very nice comments on our hotel, staff and breakfast! We are happy you choose our hotel every time and look forward to your next visit! Jim McGuire, General Manager

Pennsylvania Dutch Country, Pennsylvania
Reviewed 1 week ago

This is one good hotel. Close to airport and very clean and great breakfast. The shuttle to airport & bart which enabled us to get into San Fran easily made the trip. I'd rather stay at the Best Western Grosvenor than a hotel in the city anyday.

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Helpful?
1Thank Dallas D. F
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Dallas, thank you very much for your continued patronage and your great comments. It is always a pleasure to have you as our guest. Please come back again soon. Happy Holiday! Jim McGuire and Staff

New York, New York, United States
Reviewed 1 week ago

The hotel is a very basic overnight stop, but with superb access to the SFO rental car return location. There also is an airport shuttle that makes an early trip to the airport for a morning flight quite convenient. Have stayed there many times, and most recent stop-over showed that they have upgraded the place and keep it in clean...

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Helpful?
Thank Robert K
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Robert - thanks so much for your nice comments on your recent stay, and thank you for your continued patronage. I am happy you notice our upgrades, and there are more to come next year in our guest rooms and our elevators! Please come back to see them! We appreciate your feedback. Jim McGuire, General Manager

Walnut Creek, California
Reviewed 1 week ago via mobile

Hotel has been redone and rooms are much improved. This is a convienient stay for an early morning flight from SFO. Full breakfast buffet, rooms are full of plugs for electronics, comfy bed, and shuttle to airport every 30 mins.

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Helpful?
Thank David S
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello David and thank you for your nice review! I am happy that you like our recent upgrades - and we have more planned for next year including our guest rooms and elevators. Please come back again so you can see the changes! We appreciate your feedback! Jim McGuire, General Manager

Reviewed 1 week ago

This hotel provided excellent hotel restaurant, had a washer and dryer for us to use, and free hotel shuttle to and from the airport. We stayed at the Best Western Tuscan for four days and decided to stay closer to the airport since we had a very early flight. It gave us the opportunity to rest before going home.

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Helpful?
Thank 538marthal
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you very much for your nice comments! We are happy to read that you took advanatage of our facility and you enjoyed your stay! Thank you for being loyal to our brand - we hope to see you again soon! Jim McGuire, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 S Airport Blvd, South San Francisco, CA 94080-6704
Region: United States > California > South San Francisco
Price Range: RM426 - RM935 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room when making the reservation -away from the elevators”
 of 5 bubbles R5130FWkevinh, 2 Dec 2016 | Read review
“Rooms not facing Airport Boulevard are quieter.”
 of 5 bubbles RobertK749, 27 Nov 2016 | Read review
“Stay away from elevator - VERY loud floor bells.”
 of 5 bubbles PamelaattheRiver, 3 Nov 2016 | Read review
“Higher floors quieter and have views”
 of 5 bubbles PHEL56, 25 Oct 2016 | Read review
“Book ahead, they get busy here.”
 of 5 bubbles Towerengr, 20 Oct 2016 | Read review
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