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Best Western Plus Grosvenor Airport Hotel

Booking.comUS$110*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Grosvenor Airport Hotel
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1,888 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Grosvenor Airport Hotel
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Showing 1,739: English reviews
Reviewed 26 November 2015 via mobile

This Best Western was really nice. It was actually more of a hotel than motel. Rooms were clean, beds were comfortable and breakfast was great. Parking was very limited due to an event, but parking was free that night because of it. They only thing was I was scheduled to do a race that morning and was hoping to take...

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Helpful?
Thank Vanessa E
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hi Vanessa and thank you for your comments! I am glad you enjoyed your stay with us. Sorry that we didn't have any take-out items, we always do, FYI. We appreciate your feedback and look forward to your next stay! Jim McGuire, General Manager

Sausalito, California
Reviewed 24 November 2015

Sleeping at the airport can be no worse - at least they have some semblance of food for the famished, weary traveler. Aircon takes minutes to kick in so it's next to impossible to set. No bottled water in room - not even to buy.Out of shave kits and other advertised toiletries. Cheaper to by a disposable tent. Hard bed.

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Helpful?
Thank x89uyt_
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hello Sausalito and thank you for your thoughts. I am sorry you did not enjoy your stay - your review is unusual for us. I will look into your comments, and I apologize for any inconvenience. I do hope you give us another try. Jim McGuire, General Manager

Saga, Japan
Reviewed 22 November 2015

The Hotel shuttle bus is not too bad. Just I wait 10min after phone call by the fixed free Hotel phone call at the shuttle bus station area. And the shuttle buss frequency is each 30min included mid night to airport. The front person is quite friendly. It's good.

Review collected in partnership with Best Western
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Helpful?
Thank Makoto I
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hello Makoto and thank you for your nice review. We hope you choose to stay with us the next time you are visiting from Japan! Jim McGuire, General Manager

Vancouver, Canada
Reviewed 20 November 2015

I wanted to stay at a hotel close to the airport as I had to catch a 7am flight and because it was an international flight, had to be there by 5 am. The BW was less than 10 minutes away with a courtesy shuttle which picked me up at the airport the night before and delivered me to the...

Review collected in partnership with Best Western
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Helpful?
Thank Ron U
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hi Ron, I am happy you found our hotel convenient for your needs. Thank you for taking the time to share your review. Jim McGuire, General Manager

Haarlem, The Netherlands
Reviewed 20 November 2015

We stayed here after our trip through sonoma county and Napa Valley as we had to return to LA very early in the morning.This is a modest, but very funcitionel hotel. Rooms were clean; beds were great and we were only 3 miles away from car return/airport!

Review collected in partnership with Best Western
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Helpful?
Thank joke w
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Greetings Netherlands, and thank you for sharing your thoughts on your recent stay. We appreciate your feedback! Jim McGuire, General Manager

United States
Reviewed 20 November 2015

This hotel is really nice and we enjoyed our stay. There are nine floors and our room was on the seventh floor facing west toward the 101 freeway and some hills beyond. We peeked into a room across the hall and the view on the east side is slightly better as you can see San Francisco Bay in the distance.

Review collected in partnership with Best Western
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Helpful?
Thank Dana S
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hello Dana - thanks for staying with us and thank you for your nice review! Please come back soon! We appreciate your feedback! Jim McGuire, General Manager

Queensbury, United States
Reviewed 16 November 2015

The staff couldn't be any nicer! We were greeted every time we entered or exited the hotel by the front desk. Breakfast was wonderful with lots of options that changed daily! It was refreshing to have different options for breakfast each day.

Review collected in partnership with Best Western
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Helpful?
Thank Keith & Linley C
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hi Keith and Linley - it was great having you in our hotel for a week! I am very happy you found our staff to be friendly and enjoyed the breakfast! We look forward to seeing you again very soon! Breakfast isn't the same without you! See you soon. Jim McGuire, General Manager

Pennsburg, Pennsylvania
Reviewed 16 November 2015

Very convenient to SFO with free shuttle and great hot breakfast with eggs and sausage to get a good start on your day. The limo service that works with the hotel was a fabulous, reasonable price to get to the cruise ship dock. The room was very comfortable. We would highly recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Shirley B
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Hi Shirley - thanks so much for posting your positive comments regarding your recent stay! We look forward to your next visit! Jim McGuire, General Manager

FLL
Reviewed 16 November 2015

Shuttle to and from airport awesome, near Costco if you need things Great little bar and friendly servers. Have a breakfast buffet, but didn't do that.$9. Great in and out place to stay when you arrayve late and don't want to go into SF

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Helpful?
Thank bertani2
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Thank you so much for your nice review of our hotel! We also appreciate that you recognized our sustainability efforts! Please come back and visit us soon! Jim McGuire, General Manager

Reviewed 15 November 2015

Hotel's website photos misleading the lobby is ok but the rooms need major TLC. The hotel is not clean at all..The price is too high for what they offer. For someone needing to stay by the airport the location is close to the airport and you get there in 10 minutes. The food service in their restaurant is good. The...

Review collected in partnership with Best Western
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Helpful?
Thank aliiras
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review

Thank you for your thoughts. I am sorry that you did not find out hotel clean. We take pride in our 12 consecutive Excellent Housekeeping Awards that we have received for cleanliness. I apologize if you didn't find your room up to our standards, and I hope that you will give us another try. We appreciate your feedback. Jim McGuire,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about Best Western Plus Grosvenor Airport Hotel

Address: 380 S Airport Blvd, South San Francisco, CA 94080-6704
Region: United States > California > South San Francisco
Price Range: RM571 - RM1,198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Best Western, Travelocity, Orbitz, Priceline, Cheap Tickets, Hotwire, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western Plus Grosvenor Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Half the rooms face the airport, half don't.”
charlesplatt, 21 May 2017 | Read review
“If you don't need handicapped room - I'd advise against - I don't need a wheelchair - but somehow got this through my online service :)”
gordsgal, 17 May 2017 | Read review
“Stay in another hotel.”
katherine5478, 17 May 2017 | Read review
“We were on the 4th floor and it was quiet.”
wayneamppeggyh, 26 Apr 2017 | Read review
“Rooms facing away from the airport might have less noise from the planes taking off”
ejfisch, 24 Apr 2017 | Read review
5 of 5
Booking.com
US$110* /night
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TripAdvisorUS$110
HotelQuicklyUS$197
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Prices are for 1 room, 2 adults
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