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Best Western Plus Grosvenor Airport Hotel

2,114 reviews
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Traveller (169)
Room & Suite (193)
Dining (35)
Overview
  • Excellent36%
  • Very good41%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“best westerns”(22 reviews)
“san francisco”(153 reviews)
“breakfast buffet”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Grosvenor Airport Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,114)Write a Review
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511 - 515 of 1,943 reviews
Reviewed 14 May 2016

There are all I need in the hotel, suttle bus services, newspaper, apples, bevarages, a nice resautant and etc. and non-intrutive but heartwarming service is wonderful. And the location is perfect to visit all sites in Silicnon Valley.

Thank rickyroy2016
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 15 May 2016

Thanks so much, Rickyrory for your nice comments! We appreciate your feedback. Please come back soon! Jim McGuire, General Manager

Reviewed 14 May 2016 via mobile

My friends and I got 2 rooms. Upon entering, Our room had cookie crumbs on the floor and our friends room was even worse! It was my first time to witness a room where the housekeeping staff left a plastic of garbage, glasswares, and laundry...More

Thank Jade H
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 15 May 2016

Hi Jade and thank you for posting your thoughts on your recent stay. As you can see from all of our reviews on here, what you seemed to experience is well below our normal level of service, both in regards to cleanliness, staff friendliness, and...More

Reviewed 12 May 2016

I was pleasantly surprised by this hotel. It's always hit or miss when you stay near an airport. This was a hit. It was clean and the staff was very attentive. I was afraid it would be very loud with planes flying over so I...More

Thank Spekjr
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 14 May 2016

Spekjr, thank you very much for your nice comments on your recent stay! We really appreciate your feedback and great comments! Jim McGuire, General Manager

Reviewed 10 May 2016

Room was clean, bed was comfortable, tv worked well. Nicest breakfast area we've ever used, good breakfast with plenty of choices for anyone. Staff was accommodating and helpful, one of the employees loaned our daughter his cell phone charger.

Review collected in partnership with Best Western
Thank George B
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 14 May 2016

George B, thanks so much for your wonderful review! I am glad you enjoyed our breakfast and had great things to say about our staff. We hope to see you again soon! Jim McGuire, General Manager

Reviewed 9 May 2016

Hotel was ok. Not great, not terrible. Clean and convenient. Lots of ambient noise - airplanes, doors opening and closing. Fitness room was small, but had what was necessary. Parking is limited on a busy weekend.

Review collected in partnership with Best Western
Thank 808Kerry1958
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 10 May 2016

Thank you Kerry for posting your thoughts on your stay. We hope to see you again soon! Jim McGuire, General Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$114 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in South San Francisco
#2 Best Value Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in South San Francisco
#2 Best Value Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (169)
Room & Suite (193)
Dining (35)
Pool & Beach (2)
Amenities (18)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
BrianandGill
8 October 2017|
AnswerShow all 4 answers
Response from Andy C | Reviewed this property |
The gluten free items I saw on the breakfast buffet included rice, fruit, yogurt and oatmeal. It was quite substantial.
2
Votes
Irene N
23 April 2017|
AnswerShow all 7 answers
Response from GeneralManager650 | Property representative |
No, I'm sorry we do not have a hot tub.
0
Votes
debby h
13 March 2017|
AnswerShow all 6 answers
Response from GeneralManager650 | Property representative |
Hello - thanks for your question. The closest BART station is actually located inside the International Terminal at SFO. We have complimentary airport shuttle running every 30 minutes that will take you to the hotel /SFO... More
0
Votes
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Room Tips
"high floor was nice but probably not necessary"
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"If you're picky, choose another place."
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"Try the bay facing rooms at the airport Hilton if it's in your budget range"
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"Any room has a good view. If you travel with family ask for the suite. Its worth the additional cost."
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