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The Grand Hotel

CancelonUS$152*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Grand Hotel
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874 Reviews from our TripAdvisor Community

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Showing 858: English reviews
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Reviewed 3 days ago NEW

The AC in this hotel is super loud and echoes in the room making it impossible for me to fall asleep. The noise/vibration of the AC also gave me a headache. It also seems like the hotel is used to having AC complaints, so when inquired about AC being too loud, they just told me there is nothing can be...

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Thank helloworld000
Kirkland, WA
Reviewed 3 days ago NEW

The Grand is a good spot to land in Silicon Valley. I was there for meetings and we had a group rate of $229, which seemed like a bargain. Some very basic rooms are over $500 a night in that area. The hotel has been refurbished - it may have been a part of a chain prior to this iteration,...

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Thank ErinLeary
Reviewed 4 days ago NEW

good location and room, dinning ... but the dinning space for breakfast was little bit small. bed room was little bit small for two double bed. bath room was differnt from the picture on hotel.com site.

Review collected in partnership with this hotel
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Thank mahnbokk
Warwick, New York
Reviewed 4 days ago NEW

The Grand is our "go to" place when visiting the Sunnyvale area. The hotel is beautiful and the staff and service is impeccable! They provided a delicious breakfast each morning and after a day's activity, we were welcomed back in the evening with lovely "Happy Hour" treats from 5 to 6PM. We plan on returning here again.

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Thank Ira M
Seoul, South Korea
Reviewed 1 week ago

do all your best to avoid this hotel. you might get trapped in the "overbooking" crap and be offered like a room smaller than your original reservation. one of my family member slept on the floor because this guys have no extra bed and most of all no willingness to help me.

Review collected in partnership with this hotel
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Thank hoyokim
CBono1, General Manager at The Grand Hotel, responded to this review

Thanks for your 1 star review. We obviously cannot respond to your review as you did not indicate exactly what happened. Overbooking means that you did not sleep in our Hotel, furthermore, we do not have "smaller rooms" in our Hotel versus "original reservations". All our rooms have either kings or queen beds.. able to accommodate up to 4 adults...

Reviewed 1 week ago

It has been a while since I last stayed at The Grand. I was pleasantly surprised when I walked into my room to find a modern updated suite with king bed full of comfy sleeping pillows. The room was located at the end of the hall near the side parking lot and the floor was absolutely quiet. I didn't hear...

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Thank rcg619
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 5 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Reviewed 1 week ago

Overall good stay. Staff was helpful. Cleanliness was very good. Breakfast food variety can be improved. I stayed for 21 days and I got bored in the last week. Amenity like pool table was not properly utilised. Pool stick was never available.

Review collected in partnership with this hotel
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Thank PrashantInamdar
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 4 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Atlanta, Georgia
Reviewed 1 week ago

This is a gorgeous hotel. Everything was clean and the room was large with a fabulous bathroom (separate shower and tub & double sinks). The staff was beyond friendly and I really enjoyed my stay. Beautiful pool area as well (I didn't get to use, but wished I brought my bathing suit). Overall, highly recommend.

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Thank melissawhitneyc
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 5 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Reviewed 1 week ago

Hotel room was very nice. Staff was fantastic. Only complaints - air conditioner was a little loud, but I was able to open the window instead which was even better. Shower was a little dirt and could have been cleaner.

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Thank 469suzyf
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 4 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Reviewed 2 weeks ago

Very friendly and courteous staff. Very good complimentary breakfast and very good room service menu. Pretty and clean pool. I was on the ground floor and that was perfect. There is good parking and easy in and out access.

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Thank michelledB1629DQ
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 4 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

48 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities

Additional Information about The Grand Hotel

Address: 865 W El Camino Real, Sunnyvale, CA 94087-1154
Region: United States > California > Sunnyvale
Price Range: RM508 - RM1,400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Grand Hotel Sunnyvale
Hotel Style:
#2 Best Value Hotel in Sunnyvale
#9 Business Hotel in Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
5 questions
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Phoenix, Arizona
humboldt county
2 months ago
4 months ago
Leicester, United Kingdom
over a year ago

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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I listed the price as midrange, but you can often get deals here that border on budget prices.”
LVPaul, 29 Mar 2017 | Read review
“I was on the first floow. Perfect.”
mikecA451JI, 5 Mar 2017 | Read review
“If you are worried about safety or a single female, I would suggest asking for a hotel room not a villa room.”
beemaych, 16 Jan 2017 | Read review
“Perfect location to everything and amazing villa for the cost and amenities provided”
lallin2017, 11 Jan 2017 | Read review
“I was on the 3rd floor; honestly don't know where it was positioned. Very quiet overall.”
Claudesta, 28 Dec 2016 | Read review
5 of 5
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US$152* /night
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Prices are for 1 room, 2 adults
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