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The Grand Hotel

TripAdvisorUS$161*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$192*
US$161*
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US$192*
US$166*
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The Grand Hotel
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874 Reviews from our TripAdvisor Community

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Showing 858: English reviews
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Reviewed 1 week ago

Varun in the bar was great. He was able to recommend great drinks and was knew the menu really well. The check-in process was smooth and my room was cleaned every afternoon. Overall a great experience and will consider staying here again.

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Thank rene r
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 5 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Reviewed 1 week ago

My favorite hotel in the area. Good breakfast, nice pool area, comfortable rooms and daily complimentary happy hour are the key things. Location is excellent for me to reach where I'm going and also easy to reach bigger highways. Only minus comes from no gym facilities on-site.

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Thank olli701
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 5 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Reviewed 1 week ago

The guest room is big and comfortable. The location of the hotel is good. The best thing is omlet served to order at the breakfast. The hotel has "Happy Hour" in the evening and alcohols are free. The hotel has good value.

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Thank taka659
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 4 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Irvine, California
Reviewed 2 weeks ago

it was a great experience - thanks claudio they held my room for a late arrival everybody was polite super clean big suite great location near whole foods i wiil stay there again highly recommend best value in the area

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Thank D4156UJrobertm
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 5 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Carlsbad, California
Reviewed 2 weeks ago

Paid a premium for a Villa room only to find that they appear to be last on the refurbishment cycle and therefore not well maintained. Based on reviews, other rooms may be better and at a lower cost. It's unfortunate that management would charge more for a room that doesn't merit the expense. I don't recommend booking a Villa until...

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Thank GJ55
cbono2, General Manager at The Grand Hotel, responded to this review

We apologize for the inconvenience caused. While the Villas will be refurbished, the main tower rooms do not have a full kitchen, terrace, living room, separated bedroom and fireplace. Villa rooms are equivalent to large 1 bedroom suite. We look forward to have the suites refurbished and we are positive the new suites will be a success. For your next...

Reviewed 2 weeks ago

I was informed that check-in time is 4pm. However, I find it hard to believe that there was no clean room for me to check in a bit earlier, say 2pm? The staff was very inflexible and I wasted time hanging around. The traffic to/from hotel to/from freeway is terrible.

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Thank eugener500
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your review. The Grand Hotel emphasize on a 4 pm check in as we are making sure rooms are to the Grand standard. Whenever possible, we will allow rooms to be ready when they are thoroughly inspected. Check in time is set as 4 pm on your confirmation. This is not about being flexible or not, it's...

Reviewed 2 weeks ago

Aptly named, Grand Hotel offers an excellent lodging experience. The beds are very comfortable, the staff is friendly and accommodating, and the breakfast has offerings to please every taste. you'd be hard pressed to find a better value in this area. I heartily recommend Grand Hotel.

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Thank garyrM9119RU
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 5 star ratings! We truly appreciate your feedback and we hope to welcoming you back at The Grand Hotel. Kind regards, Claudio Bono General Manager

Sacramento
Reviewed 2 weeks ago

I planned a quick trip for my family to attend a brunch near Sunnyvale. I get very particular when it comes to staying in a hotel. I found this location and was willing to give it a try. Let's just say I found my new favorite hotel, it exceeded all of my expectations. The staff was amazing, especially Patrick at...

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Thank Lauren T
CBono1, General Manager at The Grand Hotel, responded to this review

Thank you ! Happy to read your review! We are pleased that you enjoyed your stay at The Grand! We are looking forward to your return! Kind regards, Claudio Bono General Manager

Laguna Woods, California
Reviewed 2 weeks ago

We enjoyed the stay very much. Spacious facility and good free breakfast food. Swimming pool and whirlpool was very good and our grand children enjoy them very much. The safety box was locked and the technician did not know how to open it but that was OK.

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Thank Ik K
CBono1, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and 5 star ratings. We are happy to read you enjoyed your stay with us. We are sorry to hear of the technical difficulty with the safe. Happy to inform you that all is now fixed. We look forward to your return. Kind regards, Claudio Bono General Manager

Yorba Linda
Reviewed 2 weeks ago

Very happy with stay but phone in room did not work. Clean facility and good breakfast setup. Could not reach front desk due to phone issues. Very convenient location Clean rooms and bathrooms.Will recommend hotel.

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Thank Shaila S
CBono1, General Manager at The Grand Hotel, responded to this review

Thank you for your review and 4 star ratings. We apologize for the inconvenience caused with the in room phone. Please note that all is now fixed. We once again apologize for the inconvenience. We look forward to your return. Kind regards, Claudio Bono General Manager

48 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities

Additional Information about The Grand Hotel

Address: 865 W El Camino Real, Sunnyvale, CA 94087-1154
Region: United States > California > Sunnyvale
Price Range: RM519 - RM1,397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Grand Hotel Sunnyvale
Hotel Style:
#2 Best Value Hotel in Sunnyvale
#9 Business Hotel in Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
5 questions
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Phoenix, Arizona
humboldt county
2 months ago
4 months ago
Leicester, United Kingdom
over a year ago

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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I listed the price as midrange, but you can often get deals here that border on budget prices.”
LVPaul, 29 Mar 2017 | Read review
“I was on the first floow. Perfect.”
mikecA451JI, 5 Mar 2017 | Read review
“If you are worried about safety or a single female, I would suggest asking for a hotel room not a villa room.”
beemaych, 16 Jan 2017 | Read review
“Perfect location to everything and amazing villa for the cost and amenities provided”
lallin2017, 11 Jan 2017 | Read review
“I was on the 3rd floor; honestly don't know where it was positioned. Very quiet overall.”
Claudesta, 28 Dec 2016 | Read review
5 of 5
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US$161* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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