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Days Inn & Suites Sunnyvale

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Days Inn & Suites Sunnyvale
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289 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Suncity
Reviewed 2 weeks ago

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Helpful?
Thank franciscovJ6400WO
Management response:

Edison, New Jersey
Reviewed 3 weeks ago

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Helpful?
Thank jetendrasd
Management response:

Irving, Texas
Reviewed 3 weeks ago

This place is in a good location, very close to different companies and is a budget hotel. Free breakfast included, Nice value for money. It has a pool and they have good parking space. Service is okay, nothing extra ordinary.

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Helpful?
Thank Mouli P
Management response:

Dear guest, Thank you for your continuous support and for your valuable feedback. We're sorry our service wasn't quite what you were expecting -- we'll definitely follow up to see what changes we can make to improve. We sincerely hope you will give us another opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

Bishop, California
Reviewed 4 November 2016

Clean rooms but lower rooms are noisy, because when people walk upstairs it makes allot of noise

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Helpful?
Thank I3999YJgabriela
Management response:

Dear Guest, Thank you for the feedback about your stay at our hotel. The situation you described regarding the noisy is truly regrettable. We are very sorry for your experience. Still, I am glad to read that we were able to provide you with accommodating rooms. Thank you very much for bringing this to our attention. Please do not hesitate...

San Francisco
Reviewed 21 October 2016

Room was fine. A bit over priced for the quality of the room, but that's OK. However, the guy during check-in was awful. Didn't look up, didn't say anything when I stood at the desk, didn't say anything when I said hello. Only responded "name." when I said I was checking in. Didn't talk throughout whole process, handed me the...

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Helpful?
Thank Caleb G
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Thank you for sharing your concerns with us, Caleb. While we are glad to see that you liked our rooms, we are disappointed to read your initial impression of our hotel. It is unlike our staff to be inattentive, and I am so sorry that was the case. We are known for our hospitality and service. We apologize that we...

Sunnyvale, California
Reviewed 17 October 2016

The lights in the bathroom were very dimmed, the bulbs need to be changed out, the light over the table in the main room was completely out and the curtains in the bedroom were falling off. We live out of town and work in Sunnyvale. If we have events to attend we try to stay close to work... we won't...

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Helpful?
Thank colleenn593
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Sorry your visit left so much to be desired this time. Thanks for letting us know about the some of the issues you noticed. Upkeep is very important to us and we have recently upgraded our rooms as well. Please know that we are looking into these issues and we're doing our best to fix them all as soon as...

Mountain View, California
Reviewed 27 September 2016

The front Desk people are extremely Rude, I have stayed here a couple times while in the area. Its local and I figured I would give it a try again however I will NEVER come back and would not recommend anyone staying here. Showers don't get hot water, the floor boards are coming apart. All three rooms I have stayed...

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Helpful?
Thank P7386AUandreac
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Dear guest, thank you for sharing your concerns with us. We are disappointed to read your review of our hotel. It is unlike our staff to be rude and inattentive, and I am so sorry that was the case. I will be sure to bring this up with them so it doesn't happen again. Furthermore, we have remodeled our rooms...

Santa Fe, New Mexico
Reviewed 25 September 2016

Staff was rude and arrogant. Facility is in need of upgrade. Too pricy for the condition of the facility, rooms, and grounds. Encountered a problem with stay that was not resolved satisfactorily.

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Helpful?
Thank 997al2016
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

We are so sorry that your stay with us was spoiled by one member of staff. This is most unusual, we are renowned for our friendly and helpful staff. We will be reviewing your comment with the relevant department, and we will ensure that such an incident does not happen again. We sincerely hope you will give us another opportunity...

Napa, California
Reviewed 24 September 2016

I travel a lot and stay in many hotels around the world. This was one of the worst! The Motel 6 was actually better, and I thought it was bad. Here are some of my experiences: -The desk clerk at check-in was not friendly, and I had to ask where the room was located. -The chain on the door was...

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Helpful?
3Thank naparj
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

We are very sorry, and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This is not the usual feedbck that we get, and not the usual experience that our guests have. We believe that we provide a clean, safe place for our guests to stay. Thank you for your comments...

Hanford, California
Reviewed 19 September 2016

Stayed here for a concert at Shoreline. Easy commute and good location, Friendly staff, great rooms and a really nice breakfast.

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Helpful?
Thank Lisa B
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Lisa, thank you for your review. We love to hear comments like yours - many people have this experience when they stay with us but don't take the time to leave a review, so thank you! We'd love to welcome you back when you're next in the area. Best, Hotel Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our amenities are designed to make business travel a pleasure. Here you will find high-technology companies, abundant recreational and entertainment choices and storybook landscapes. The Days Inn and Suites Sunnyvale is centrally located South of San Francisco Bay in the heart of Silicon Valley, convenient to major Fortune 500 companies, Shoreline Amphitheatre, Stanford Shopping Center, and beautiful Stanford University. We look forward to hosting your next stay in the Silicon Valley. ... more   less 

Additional Information about Days Inn & Suites Sunnyvale

Address: 504 Ross Dr, Sunnyvale, CA 94089-1442 (Formerly Sundowner Inn)
Region: United States > California > Sunnyvale
Price Range: RM479 - RM793 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn & Suites Sunnyvale 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sundowner Hotel Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn & Suites Sunnyvale staff and other travellers.
2 questions
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Questions? Get answers from Days Inn & Suites Sunnyvale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the Greek restaurant next door. Great lamb!!”
 of 5 bubbles tennesseine, 24 May 2016 | Read review
“go somewhere else”
 of 5 bubbles seismoa, 13 Apr 2016 | Read review
“I would recommend staying on the second floor.”
 of 5 bubbles Q9784FYbenp, 26 Mar 2016 | Read review
“Some rooms have been re-done more recently than others. The "suites" are a joke. Don't bother paying more for one of these rooms.”
 of 5 bubbles VerdeCyclist, 13 Oct 2015 | Read review
“If you have to stay here, request upstairs and away from the stairs”
 of 5 bubbles Captain_Kev1n, 8 Oct 2015 | Read review
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