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Diamond Mountain Casino and Hotel

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Diamond Mountain Casino and Hotel
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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Lancaster, California
Reviewed 1 week ago

We came up to susanville for thanksgiving and the room was very nice the price was fair the family liked the pool the breakfast was great did not win any big money but thats the way it goes sometimes we'll be back again soon

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Helpful?
Thank halladamp
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Halladamp, thanks much for your kind review. We keep trying. Gary

Redding, California
Reviewed 3 weeks ago

Gary and Cynthia and their crew were great and made efforts to make our event a success. They accommodated over one hundred participants and pulled off a better event than the folks in Reno. Looking forward to next year.

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Helpful?
Thank ktm109r
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Your group is a lot of fun and we look forward to serving you for many years. Gary

Klamath Falls, Oregon
Reviewed 1 November 2016

Diamond Mountain Casino isn't big but they run a great place to stay. The rooms are clean, the restaurant serves very good food, and the staff is courteous and attentive. The only thing they could do to improve the overall atmosphere would be to ban smoking inside.

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Helpful?
Thank Howard J
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear Howard, Thank you for your very kind review. Just as soon as all casinos ban smoking we will be right with them. Gary

Klamath Falls, Oregon
Reviewed 25 October 2016

Every year we visit the DMCH with our club event and every year the hotel and casino staff bend over backwards to accommodate us throughout the weekend. The staff is always helpful, the food always good and the rooms are always clean and comfortable. The Diamond Moutain Hotel and Casino is a fun place to return to and a fantastic...

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Helpful?
Thank johncL3682KN
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

John, We appreciate your group very much and look forward to next year. Gary

Fall River Mills, California
Reviewed 18 October 2016

we ate breakfast in your cafe and our server Charlene was wonderful. She took great care to check on us to see if we needed anything else. she is an excellent breakfast hostess/ please thank her again for us

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Helpful?
Thank cptrebnik
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Dear cptrebnik, Thanks for the mention about Char. We'll be sure and tell her. Gary

Chico, California
Reviewed 17 October 2016

I go to Susanville about once of month. I've stayed in a few of the local accommodations in town in the pasr, but now Diamond Mountain is my go-to when I travel to susanville. Rooms are clean and comfy, staff is friendly and having entertainment downstairs is a plus.

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Helpful?
Thank timothylmarym
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Tim & Mary, Thank you for you generous review. I will post so all the staff knows that they are appreciated. Gary

Chico, California
Reviewed 27 September 2016

I love the people and the cleanliness of this place when I visit Susanville. I love that there is always something going on. Too bad the smell of cigarettes punches you in the face when you walk through the door.

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Helpful?
Thank matildam455
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Matilda, Thank you very much for the 5 dot rating and your comments. We have added a very expensive ionizing unit to our AC systems, we're hoping this helps with the smoke a bit. Gary

Madera, California
Reviewed 27 September 2016

Loud cursing casino guest at 2:00 AM. Security should have been more concerned about the hotel guest than the one drunk out of control casino guest. Cursing , screaming , yelling went on for at least 30 min.

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Helpful?
1Thank Sharon R
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Sharon, thanks for your comments. We always like to know where we can improve. I'm glad that your is the first and only comment of this type. Gary

Eugene, Oregon
Reviewed 19 September 2016

The Diamond Mountain Casino and Hotel is a great place to stop and break up a long road trip. We've stayed here several times over the years, and always enjoyed it. The rooms are nice and clean, and we always have fun in the casino. Great stop!

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Helpful?
Thank Steve B
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Steve, thanks for the great review. We look forward to seeing you again. Gary

Alaska
Reviewed 15 September 2016

Hit this fun small town casino on our way back to Redding, Ca. Stopped in for maybe an hour or so. Employees were really friendly. Didn't hurt that we won a little:) If we ever get back over in the area...would definitely try and stop in again. Only reason for 4/5 rating was there wasn't much going on for food...

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Helpful?
Thank Hedowedo
This_Hotel_Guy, Manager at Diamond Mountain Casino and Hotel, responded to this review

Hey, thanks for the great review. Come back soon, we now have some great Friday fish specials and game time snacks. Gary

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Breakfast
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The 3 Diamond hotel includes 70 Lodge-style non-smoking Rooms, Coffee Bar, Non-smoking Gaming Area, Conference Room, Business Center, Small Amenities Shop, Indoor Pool and Spa and free breakfast in our restaurant for all paid guests. ... more   less 

Additional Information about Diamond Mountain Casino and Hotel

Address: 900 Skyline Dr, Susanville, CA 96130-6071
Region: United States > California > Susanville
Price Range: RM492 - RM638 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Diamond Mountain Casino and Hotel 2.5*
Number of rooms: 70
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Also Known As:
Diamond Mountain Hotel Susanville
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Questions & Answers

Questions? Get answers from Diamond Mountain Casino and Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Leave an extra blanket in the room”
 of 5 bubbles howardj181, 1 Nov 2016 | Read review
“Dbl queen was clean comfortable and quiet.”
 of 5 bubbles johncL3682KN, 25 Oct 2016 | Read review
“Loud rowdy casino guest at 2:00 AM. Security allowed the screaming , yelling and cursing to go on for far too long. They should have been more concerned about the hotel guest than the one drunk casino guest. Complained to the front desk and their response was " sorry" unacceptable , considering that these rooms are not cheap , price wise. ”
 of 5 bubbles , 26 Sep 2016 | Read review
“the in room coffee with K cups is very nice and Microwave and Fridge are available”
 of 5 bubbles STEVENC955, 4 Sep 2016 | Read review
“Very clean..”
 of 5 bubbles davesQ1455PH, 19 Aug 2016 | Read review
5 of 5
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