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Red Lion Inn & Suites Susanville

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Traveller (19)
Room & Suite (28)
Dining (5)
Ratings and reviews
Certificate of Excellence
  • Excellent45%
  • Very good41%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“in town”(22 reviews)
“waffles”(14 reviews)
“place to stay”(15 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Wheelchair Access
Business Centre
Laundry Service
Housekeeping
Self-Serve Laundry
2 Star Hotel
View all hotel information
Location and contact
3015 Riverside Dr, Susanville, CA 96130-4569
10 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (223)
There are newer reviews for Red Lion Inn & Suites Susanville
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Traveller rating
97
90
21
5
5
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97
90
21
5
5
Show reviews that mention
All reviewsin townwafflesplace to staypizza placeawesome staybed and pillowsroom was cleancoffee makercontinental breakfastthe usual amenitiescomfortable stayfront desk clerkhot tubno elevatorhousekeeping staffsecond floormini fridge
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51 - 55 of 218 reviews
Reviewed 13 September 2016

Good location. Away from other hotels in south Susanville, CA. Swimming pool. Hot tub. Refrigerator Microwave, Coffee maker. Mix up on check in. Assigned to a room that was out of service. Assigned to another room & only one of two keys worked. When we...More

Thank Michael D
Response from cybercme, Public Relations Manager at Red Lion Inn & Suites SusanvilleResponded 14 September 2016

Hi, Michael D... Sorry for the key card mishap. This is not usually the case, but given the nature of electronic key systems, sometimes glitches occur. Our WiFi is unrestricted for all our guests. Each guest is given login credentials at the time of check-in...More

Reviewed 8 September 2016 via mobile

The room is comfortable and spacious. Goodnight sleep in the king bed. Only one device can be on the wifi at a time per room. The exercise room has machines that don't work. Breakfast is well organized and plentiful; typical selections.More

Thank Bike4Life_11
Response from cybercme, Public Relations Manager at Red Lion Inn & Suites SusanvilleResponded 13 September 2016

Hey, Bike4Life_11... Sorry you misunderstood our WiFi policy. Every guest in every room is afforded a unique login code to access our WiFi, but you have to ask for additional credentials. This keeps our bandwidth solely for our guests and not others who may live...More

Reviewed 1 September 2016

The hotel was clean and comfortable. The hot tub was hot. clean, and accessible. The staff was polite and helpful. They even have a couple of pull through parking spots to accommodate large motor homes and trailers! Very nice complimentary shampoo and soap! The only...More

Thank Patricia R
Response from cybercme, Public Relations Manager at Red Lion Inn & Suites SusanvilleResponded 6 September 2016

Hi, Patricia R... Please know we're always here for your comfort; which includes additional towels, bedding, and even toiletries. A quick call to our front desk will bring remedy as quick as can be. When a guest books themselves online, we are not afforded the...More

Reviewed 15 August 2016

I was given room 118 on the first floor. Turns out, this room has a large A/C unit right outside the window that was so loud, I realized it would disturb our sleep even with the window completely closed. I went back to get a...More

Thank M0bileW0man
Response from cybercme, Public Relations Manager at Red Lion Inn & Suites SusanvilleResponded 17 August 2016

Greetings, M0bileW0man... Thank you for bringing the AC Unit to our attention at the time of your stay so we could bring remedy for you by switching rooms. Maintenance was made aware of the issue and the AC is now working fine. I am afraid...More

Reviewed 2 August 2016

Have to agree with the other reviews. The hotel is clean and quiet. We had absolutely no complaints about anything. It was very easy to find and well located. My husband and youngest daughter enjoyed the pool and hot tub. We didn't take advantage of...More

Thank Lmunster
Response from cybercme, Public Relations Manager at Red Lion Inn & Suites SusanvilleResponded 4 August 2016

Greetings, Lmunster... Your TripAdvisor comments are much appreciated! Your recommendation to other travelers is as good as it gets in the hospitality business. We see you're from Kansas, so we hope all your Summer travels are safe and satisfying wherever you may go. Good on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Non-Smoking Hotel
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$91 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (19)
Room & Suite (28)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Matilda Q
16 August 2017|
AnswerShow all 2 answers
Response from cybercme | Property representative |
Please ask for our GM, Larry at (530) 257-3450. Thanks for your feedback! :-)
0
Votes
Matilda Q
11 August 2017|
AnswerShow all 3 answers
Response from cybercme | Property representative |
Hi, Maltilda... I can not find under what name you stayed with just the letter "Q". Please let me know under what last name and date your reservation was booked so I can get you an answer. The short answer is we have no... More
0
Votes
coolbarry
9 August 2017|
AnswerShow all 3 answers
Response from Matilda Q | Reviewed this property |
cybercme, please give me a contact phone number, I tried calling but without a name I wasn't able to reach you.
0
Votes
Room Tips
"If you check in make sure its not with Jeremiah"
Read review
"I've only been placed in ground floor rooms at the back of the hotel."
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"Some rooms face highway, backside would be better, all in all, noice was minimal"
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"Take a room on the upper flor and off the road-side."
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