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Red Lion Inn & Suites Susanville

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Red Lion Inn & Suites Susanville
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184 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Richmond, California
Reviewed 11 April 2015

We stayed there a couple of nights ago. It's a good, standard, "Best Western" level motel-hotel on the main drag near things like McDonalds and a shopping center. What it lacks in character it more than makes up for in creature comforts: comfortable beds, a lot of space for your toiletries, great wifi, good prices, and a good self-serve breakfast...

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Helpful?
Thank L S
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, L.S. We appreciate the great Trip Advisor marks for your last stay with us. We just upgraded our WiFi so that guests can have all the bandwidth they need to conduct business or stay in touch with friends and family. Our Winter weather is a bit too cold to keep the pool open year-round, so we follow the standard...

San Jose, CA
Reviewed 7 January 2015

I recently stayed at the High Country Inn with my family (wife and 2 year old son), and we were lucky enough to get an upstairs Suite. The room was very nice and clean, and the large living room had plenty of room for 6 of us to hang out and feel comfortable. The staff was very helpful, and the...

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2Thank wineryan
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Howdy, Wineryan! What a joy for us to have made your recent stay one that will bring you back to us. I'll pass your kudos on to our team so they can share in the positive review. We work hard to make our Hotel a place we'd stay while traveling and appreciate you taking the time to share your experience...

Reviewed 14 December 2014

Nice, clean, and great location. Staff are very professional and excellent customer service. Assistant manager Jerred Galbreath and Maintenance Al Garcia helped me..going above and beyond their job...helping me get into my car when i locked my keys in it. I highly recommend this Inn. Thank you!!!

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1Thank skeehl
William E, Manager at Red Lion Inn & Suites Susanville, responded to this review

SKeehl, I am glad you found your room clean and comfortable; and our staff to be professional and courteous. We look forward to having you return I the near future. Appreciate your positive comments.

Reno, Nevada
Reviewed 30 November 2014

Stayed here several times over the years and it's always very pleasant. Rooms are clean and comfortable, grounds are maintained, rates are reasonable, staff is helpful and friendly -- a traveler's refuge when so many small-town, roadside motels are notorious for outdated facilities and outrageous prices.

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1Thank daphantom
William E, Manager at Red Lion Inn & Suites Susanville, responded to this review

We appreciate your comments and staying with us. We strive to make our guest feel at home when they are away from home. Hope to see you again.

Ripon, California
Reviewed 29 November 2014

Once again we had a wonderful stay at the High Country Inn. The staff was friendly and accommodating, the breakfast was wonderful, the room was spacious and the bed comfy. Would definitely stay here the next time we are in town!!!!

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1Thank sueerb
William E, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

We're glad to have had you back sueerb! Thanks for sharing your experience with us and the rest of the Trip Advisor world. We've redoubled our efforts to make sure everyone has an experience like yours, so we'll pass your kudos along to the staff. Thank you for your repeat business. We look forward to your return!

Litchfield, California
Reviewed 23 November 2014

I was expecting more for the price of the room but at least the halls were quiet with no children running up and down the hall. It's also nice that a key is required to access the hotel from the exterior doors with out a key it made it feel safer. only down side was having to leave the room...

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1Thank Sheena J
William E, Manager at Red Lion Inn & Suites Susanville, responded to this review

Appreciate your feedback and glad you you enjoyed a "nice and quiet" stay with us. Hope to have you back again.

Santa Clarita, California
Reviewed 30 October 2014 via mobile

Nice clean room. Toasty even though temps were around 40 at night, and 70 during the day. Our room was on the ground floor facing the road. Daytime sun heats the room up enough that we never needed to use the heater; only the a/c to cool it down a bit at bedtime. During the summer I'd ask for a...

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3Thank A11y_W
William E, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Just read your Trip Advisor review and we really appreciate the the 5! I'm going to pass along your comments to our staff so they can be encouraged as well. We take each guest experience very seriously, and our goal is provide the most we can at the best value possible. Your profile says you're from Southern California, so we...

Minden, Nevada
Reviewed 23 October 2014

I had stayed here numerous times in the past and was looking forward to returning. My wife and I were somewhat disappointed, one of the mattresses was very well worn and quite uncomfortable. They offer a free breakfast, which was very lack luster. The gravy for the biscuits was barely warm and the biscuits had to be reheated in a...

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1Thank billnevada
William E, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Greetings, Bill. Thanks for taking the time to reach out to us via Trip Advisor. We take all comments to heart and look for ways to earn the trust of every guest. I checked our records and it appears that we missed an opportunity to rectify your mattress issue. Please know that we just upgraded the mattresses in our motel...

London, United Kingdom
Reviewed 23 October 2014

If you are going from Virginia City North towards Oregon then this could be just the place for you for that overnight stop. Clean, modern and with friendly staff this was a very pleasant place to stay. There was no problem with road noise and we certainly had good value for money.

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Thank Oztrip2012
William E, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

You traveled a long way! Thank you for sharing your experience with us and the travelers in the Trip Advisor community. We would enjoy knowing of your return should you travel back to our neck of the woods. We wish safe travels ahead!

Maple Valley, Washington
Reviewed 5 October 2014

The "Inn" is a motel with average amenities. I was expecting something more upscale from reviews I had read. Stayed in room 148 for $95. PROS: nice size, clean, fairly quiet. CONS: The sink drained extremely slowly, a lamp socket was dislodged from the base, no hair conditioner in the room and scratchy towels. The reception clerk recommended "Lumberman's" as...

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1Thank bmonson
William E, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Greetings, Ms. Monson. Thank you for taking the time to share your experience with us. We value your input. Your experience with the slow drain and the situation with the lamp has been addressed by our staff and we apologize for not having squared away the room before your stay. Please know that if you, or any of our guests,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Red Lion Inn & Suites Susanville

Address: 3015 Riverside Dr, Susanville, CA 96130 (Formerly High Country Inn)
Region: United States > California > Susanville
Price Range: RM422 - RM533 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Inn & Suites Susanville 2.5*
Number of rooms: 66
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Also Known As:
High Country Hotel Susanville
Country Inn Susanville
Susanville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites Susanville staff and other travellers.
3 questions
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ORBlue_Bear
over a year ago
over a year ago
Livermore, California
over a year ago

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Questions? Get answers from Red Lion Inn & Suites Susanville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street side has views of the mountains.”
 of 5 bubbles yvonnep522, 25 Oct 2016 | Read review
“no elevator”
 of 5 bubbles patriciar582, 31 Aug 2016 | Read review
“Do not take 118 or probably the ones adjacent either.”
 of 5 bubbles M0bileW0man, 15 Aug 2016 | Read review
“Room 234 was quiet and not facing main street”
 of 5 bubbles glutenfreeutahn, 28 Jul 2016 | Read review
“we chose a 2nd floor rear facing room which was very quiet”
 of 5 bubbles JTR22, 29 Jun 2016 | Read review
5 of 5