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The hotel staff is pleasant; but even though the hotel staff is aware that parked vehicles are burglarized every weekend, there is no security. Obviously they don't disclose that before you check in.....
The police officer that took the report on my theft told me...More
1 Thank hjwilner
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Torrance Harbor GatewayResponded 9 May 2017
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Great stay, clean, quiet rooms. Very good location, close to freeways, shopping, Walmart, etc..
Very friendly staff, & very helpful. Manager Saul, & Assist Manager Andrew, always there with help & advice.
Every time I'm in town I stay here.More
Thank William D
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - Torrance Harbor GatewayResponded 4 October 2016
Your feedback it very important. I am more than pleased to read you had an excellent stay at our hotel, especially your comments about our accommodating staff and the good condition of your rooms. Thank you again for your review. We look forward to seeing...More
Hi everyone, I rated 5 star just because of Bianca (Front Desk) She provided the best customer experience ever! Very polite and lovely! I had a bottle of wine in my hands and no corkscrew. She came up with a technique using a screw, screwdriver...More
- Nice, helpful staff
- Plenty of parking
- No funny smells inside the room
- Clean sheets
- Iron and board inside the room
- Stained carpet
- Fridge is from the 80s, has odor inside. MW oven not very...More
Good place for family trip! You will feel at home with all the amenities.
The room is spacious and it is clean. The staffs are very helpful and the nearby, you can find lots of stores and supermarkets.More
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - Torrance Harbor GatewayResponded 18 January 2017
Thank you for taking the time to share your experience. It is pleasing to read you valued the amenities provided by our hotel. Also your positive comments on our spacious room and convenient location are satisfying. The staff and I would like to thank you...More
US$127 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stayamerica Los Angeles-Torrance Harbor Gateway Hotel Torrance ,