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Doubletree by Hilton Torrance - South Bay

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Doubletree by Hilton Torrance - South Bay
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777 Reviews from our TripAdvisor Community

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Torrance, CA, United States
Reviewed 2 days ago NEW

Stay away from this Doubletree until construction has been completed. We had to move to another floor after check-in as the construction noise after 5 pm was UNACCEPTABLE! Complained about the noise on several occasions but never saw or spoke with a manager. The bar was closed our entire stay, and the rooms were very small for the price -...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank R6891ALjosephr
HOTEL’S FAVOURITE REVIEW
Reviewed 8 December 2016 via mobile

Christmas shopping made FANtastic At this Hilton Hotel, where a balcony was available for my smokeholic sis... every store you can possibly imagine right across the street. The staff is so helpful, the restaurant had the best Eggs Benedict and soaking in the nice and hot jacuzzi heavenly after hours and hours of shopping. Huge selection of restaurants in the...

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Helpful?
Thank Rain H
About Hotel's Favourite Review
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Rain, Thank you for you review. We are happy to hear you thoroughly enjoyed your stay with us. We are proud to have been able to share our excellent location, our heavenly hot tub, our delicious eggs and our awesome Christmas decorations. Come again soon!

Los Angeles, California
Reviewed 5 days ago NEW

My stay with my fiancé was really good. The room was clean we had extra towels and we had room service everything was really good. Only little thing I disliked was that our room was right in front of the elevator so we heard everything going on outside

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bernice1015
RANCHO MIRAGE, United States
Reviewed 1 week ago

we did not care for your service, how many times do I have to tell you, go to room 231 in the back of the hotel, read what I stated in my rating of your hotel. We promise we will not make reservations at this hotel again. I sure hope they did not forget to give us our points???

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J1644ZTthomasa
Linda A, Public Relations Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello J1644ZTthomasa, Thank you for your review. We are very sorry to hear our service did not meet your expectations. Early check in is based on our occupancy and availability and we are sorry that we were not able to accommodate your request on this date. Kind Regards, ga/la

Lomita, California
Reviewed 1 week ago

The room was an icebox (60 degrees) when we checked in and the heater controls were not working. It took almost an hour for someone to come up and address the problem. Not enough wash cloths and hand towels were provided and when I asked for more, they did not bring hand towels. The room, hallway, and elevators looked quite...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 23reubenb
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello 23reubenb, Thank you so much for your review. We apologize for the delay in assistance with the AC control and the lack of towels. Our renovation is expected to be complete by early summer and we are excited to bring a better than new product to market soon. Join us again soon. Kind Regards,

alameda, United States
Reviewed 1 week ago

service was great but it did not overcome rooms that needed refurbishment 10 years ago or more. when the rooms are so old and neglected, it makes every other aspect of a stay suspect. a remodel has just begun, but you have to wonder if they will actually improve the conditions waiting so long

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M2726NZgregoryh
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello M2726NZgregoryh, Thank you so much for your review. We are always glad to hear that our service is hitting the mark. Our remodel is indeed a full remodel with walls coming down, piping and electric being replaced. We expect to offer a new and incredible product by early summer and hope you will return to give the new rooms...

Redondo Beach
Reviewed 1 week ago

Very friendly, and clean. Staff is well trained, handsomely dressed, and they make every attempt to make you feel special. Room service and cleanliness of rooms is well above average. Close to many of the services we require, and they take care of the rental car return.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert H
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Robert, Thank you so much for your review. We are delighted to hear that our team continues to go above and beyond to exceed your expectations. We appreciate your feedback and hope you will come back and stay with us again soon. Warm Regards,

Reno, Nevada
Reviewed 2 weeks ago

This hotel is one of my favorite to stay at for work training in the LA area. I like the conveniences of a restaurant/lounge, gift shop, coffee shop, pool, and gym all on their property. Their staff member are very friendly and helpful from answering questions about their property to assisting with how to get to places in the area....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mike S
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Mike, Thank you so much for the review and five stars. We are glad to hear you are satisfied with our amenities and that we were able to welcome you with our kind and capable staff. We sincerely appreciate your praises and hope we will see you again soon. Warm DoubleTree Regards,

Oakland
Reviewed 3 weeks ago

For such a great/cheap price, I was not expecting the room to be as great as it was! The bed was THE BEST BED I HAVE EVER SLEPT IN. The staff even gave me info on where I can buy the bedding/mattress online.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jasmine B
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Jasmine, Thank you for your review and for the five stars. We are so happy to hear that you had a great stay and sleep on our Sweet Dreams® bedding. We are thrilled to hear we exceeded your expectations. We hope you will join us again soon! Warm Regards,

Reviewed 3 weeks ago

Terrible front desk service and room service, facility is too old and small and bath room is way too small, you needed to please front desk in order to check it, they do not care if you want to stay or not.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank haimingz2017
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review

Hello Haiming, Thank you for your review and feedback. We are sorry for the difficulty during your check in. It is Hilton’s policy that credit card authorization paperwork must be on file at check in, or that a form of payment must be presented. We are glad that our front desk team was able to assist you in collecting the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Los Angeles South Bay, the DoubleTree by Hilton Torrance - South Bay is a full-service hotel situated between the city's own Restaurant Row, featuring a fine assortment of multi-cultural cuisines, and limitless shopping at The Del Amo Fashion Center, which is currently the 5th largest US shopping mall at more than 2.5 Million sq. Ft.Guests are welcomed with a warm signature DoubleTree chocolate chip cookie during check-in in the beautiful European style lobby, lavishly accented by two 250 gallon tropical fish tanks.This fully equipped DoubleTree offers a business center, a fitness center, an outdoor pool & whirlpool, an onsite restaurant, cafe, bar & lounge, and gift shop. Andre's Restaurant, the hotel's onsite restaurant, offers an award-winning brunch that captures rave reviews from guests and regular local patrons.With more than 16,000 sq. Ft. Of flexible meeting space and ballrooms, the catering and banquet staff are on-hand and ready to put on any type of event. Each elegant guestroom is furnished with 1 or 2 double-beds, a work-friendly desk, a 32-inch flat-screen television, and prepared with fresh signature towels and bedding for the luxurious mattresses provided for a perfect night's rest. Guests who upgrade to a suite can enjoy a complimentary breakfast and beautiful views of Torrance and the South Bay.•Complimentary parking•Complimentary WiFi in all guest rooms•16,000 sq. Ft. Of flexible meeting space with 2 penthouse-level ballrooms•Award-winning Sunday Brunch at Andre's Restaurant•Happy Hour in the Vintage Lounge daily from 4pm to 7pmVisit the beautiful Redondo Beach & Pier or Palos Verdes. Spend the day in the 'magic' of Disneyland(R) or Universal Studios(R). Practice your game on the Trump National Golf Course, watch a performance at the Torrance Cultural Arts Center, or catch a game at the StubHub Center. Attentive staff will be on-hand to answer inquiries and arrange guided tours. ... more   less 

Additional Information about Doubletree by Hilton Torrance - South Bay

Address: 21333 Hawthorne Blvd, Torrance, CA 90503
Region: United States > California > Torrance
Price Range: RM655 - RM1,222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Torrance - South Bay 3.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Doubletree Hotel Torrance
Doubletree Torrance
Torrance Doubletree
Hotel Style:
#2 Family Hotel in Torrance
#4 Romantic Hotel in Torrance
#4 Business Hotel in Torrance
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors since there is a balcony on the backside of the hotel.”
 of 5 bubbles michaelmC642CV, 24 Feb 2017 | Read review
“Upgrade to larger rooms.”
 of 5 bubbles Boston09_11, 20 Feb 2017 | Read review
“The rooms that end in 7 or 9 are the best.”
 of 5 bubbles 313RickM, 2 Dec 2016 | Read review
“High floor for best views.”
 of 5 bubbles DV1950, 14 Nov 2016 | Read review
“Great accessibility, right next to 405.”
 of 5 bubbles GroverS605, 9 Nov 2016 | Read review
5 of 5