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The Ritz-Carlton, Lake Tahoe

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The Ritz-Carlton, Lake Tahoe
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765 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Perth, Australia
Reviewed yesterday NEWvia mobile

I stayed here with my family and paid a lot of money to be there. All the way from Australia. I've given it a week to see if I can see more positives from the stay but unfortunately given how much it costs to stay there, the reality falls well short of the actual experience. The wait staff in the...

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Helpful?
Thank Keong C
Somerdale, New Jersey
Reviewed 2 days ago NEW

The concierge at the Ritz did everything to make our vacation during Christmas the best. It is so nice to have people that really care about details. We stayed in the 3 bedroom apartment and it was perfect in every way. The convenience of the SKI BUTLER and just skiing off the back deck of the resort made everything enjoyable....

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Thank WWDD1101
Reviewed 2 days ago NEW

Our stay at the resort was supposed to be a special celebration and ended up being a huge disappointment. There were two individuals (Brenda & Carol) that provided exceptional customer service during our stay. Aside from that, this was our experience: 1 Arrival - complete chaos in the valet area. 2 Disabled assistance - I am on crutches. My husband...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank S8994AFtinac
Mountain View, California
Reviewed 3 days ago NEW

Great people at front desk and at the restaurant Manzanita. Both dinners at Manzanita were excellent. Room could have been cleaner and in better working order, but the hotel staff worked to resolve the issues quickly.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Eric2718
Nashville, Tennessee
Reviewed 3 days ago NEW

This hotel has exceptional staff that knows how to serve. The downside is that from a maintenance/working order perspective, the hotel could make improvements. None of the issues were insurmountable, they just need specific attention to address.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank maloneg
Atlanta, GA
Reviewed 4 days ago NEW

Due to a snow storm, the hotel was understaffed and many experiences fell woefully short! From front-desk check-in to club-level access, to the pool, True North ski rentals, to the Spa, and even "smores making" were failures. This GM needs to be retrained or replaced. The culture is the brand and this particular week, the failed miserably. Our family won't...

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank DavidNour
Paul R, Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear DavidNour, First, I would like to take this opportunity to offer my sincere apologies for your disappointing experience on your recent visit to the resort. We pride ourselves on legendary service in all areas of the hotel, and I am very sorry these expectations were not met on your recent visit. Although this experience has left you with a...

Sao Paulo, SP
Reviewed 5 days ago NEW

Excellent hotel! We got a one bedroom and it was very comfortable for a family travelling with 2 kids. Ski concierge service was excellent as well as north star services (classes and ski rental). Restaurants were good, specially Manzanita. We missed an indoor pool which would definetly complement the whole experience specially for the kids!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Maria S
Oak Park, United States
Reviewed 1 week ago

One of the most beautiful setting and surrounding areas I've stayed at. Staff and hotel are top notch! Ski right out the back of the hotel. All amenities very nice and well kept up. From the minute you arrive until you leave hotel and hotel staff is very welcoming and comfortable. Sitting in the hotel lobby and taking in the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank X7586XOstephenr
wisconsin
Reviewed 1 week ago via mobile

We spent the weekend at the ritz after a meeting. The resort is beautiful and the rooms are so cozy with fireplaces in each room. It was so easy to ski right out the door in the mornings--the location on northstar can't be beat. The service and staff were great. We will be back someday- just hope there is snow...

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Thank UpNorthWI1
Livermore, California
Reviewed 1 week ago

Great, luxurious experience for the family. Ski lessons were top notch, food and drink was great, friendly staff, spa is about perfect, and it's dog-friendly. Great special occasion place, summer or winter.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Ebgte

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Featuring a mid-mountain location on Northstar California, The Ritz-Carlton, Lake Tahoe is the first and only AAA Five Diamond mountain resort in California. Highlights include luxurious guest rooms and suites with in-room fire places and floor-to-ceiling windows; ski-in/ski-out access on Northstar California with ski valet services; a 17,000 sq ft slopeside spa with treatments themed around water and woods; extraordinary dining in Manzanita featuring rustic California cuisine with mountain resort influences; a signature "Marshmology" experience each evening at the fire pit featuring the “Art of the S’more"; and a comprehensive children’s program allowing parents to make the most of their Lake Tahoe vacationDuring the winter season, The Ritz-Carlton, Lake Tahoe’s mid-mountain location provides for ski-in / ski-out access to Northstar California, consistently touted as one of the nation’s best family-friendly ski resorts. With a slope-side location on Northstar’s “Big Easy” run, the ski-in/ski-out access can be enjoyed by skiers and riders of any level. When you are ready for a day on the mountain, simply head down to mountain concierge where the ski valets will assist you with your boots and escort you to your skis and poles waiting on the slopes. Northstar offers world-class grooming and provides a plethora of family activities in the Village at Northstar accessed from the hotel by an intermountain gondola. At the heart of the Village is a 9,000 sq ft ice skating rink surrounded by cozy fire pits and a variety of options for shopping, dining and entertainment. During the summer months, Northstar transforms into family-friendly playground offering the region’s best mountain adventure. Families and their four-legged friends will love hiking the easy loop to Sawmill Lake. After a day on the mountain, guests can gather around the fire pit with The Ritz-Carlton, Lake Tahoe Marshmologist for complimentary s’mores, enjoy cocktails on the resort’s heated outdoor terrace or enjoy a game of bocce in the backyard. ... more   less 

Additional Information about The Ritz-Carlton, Lake Tahoe

Address: 13031 Ritz-Carlton Highlands Court, Truckee, CA 96161-4306
Region: United States > California > Lake Tahoe (California) > Truckee
Price Range: RM1,642 - RM6,335 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Lake Tahoe 5*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Ritz-Carlton, Lake Tahoe Hotel Truckee
Hotel Style:
#1 Business Hotel in Truckee
#1 Luxury Hotel in Truckee
#1 Romantic Hotel in Truckee
#2 Family Hotel in Truckee
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Lake Tahoe staff and other travellers.
15 questions
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Huntington Beach, California
East Coast
5 months ago
East Coast
5 months ago
Floyds Knobs, Indiana
3 months ago

See all questions (15)

Questions? Get answers from The Ritz-Carlton, Lake Tahoe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beautiful views”
 of 5 bubbles WWDD1101, 17 Jan 2017 | Read review
“Room View - At the end of the day, this does not matter at the hotel.”
 of 5 bubbles donnyp163, 8 Jan 2017 | Read review
“Mountain views not resort view”
  • Distant view of Resort in Mountains
 of 5 bubbles ChristineSoCal, 1 Jan 2017 | Read review
“Corner rooms have stunning views”
 of 5 bubbles Kimally, 5 Dec 2016 | Read review
“Get clarity on which rooms face what,i.e. mountiain versus resort, and state your preference.”
 of 5 bubbles WanderingWomble, 27 Nov 2016 | Read review
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