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Holiday Inn Express Union City/San Jose

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Traveller (16)
Room & Suite (27)
Dining (5)
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Overview
  • Excellent33%
  • Very good41%
  • Average16%
  • Poor3%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (100)
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All reviewssmall outdoor poolthe rooms were nicefront desk staffa great stayhotel is greatshort drivefreewaylobbymicrowaverenovation
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31 - 35 of 94 reviews
Reviewed 3 February 2015

I stayed here unexpectedly when the hotel next door inadvertently overbooked. I don't usually stay in Holiday Inns so was pleasantly surprised with this one. Staff was very helpful, room was clean and the complimentary breakfast was satisfactory if uninspiring. The location is good since...More

1  Thank Andrew P
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 14 February 2015

Andrew, thank you so much for taking your time to write about your experience here at the Holiday Inn. We are glad that everything was to your satisfaction, and hope to see you again! Holiday Inn Express-Union City

Reviewed 28 January 2015

I stayed at this location for the first time when my usual hotel in the area was not available. It is an older hotel, but has been nicely redone. What I liked best about the hotel was the location across the street from a mall...More

Thank Blabbott
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 31 January 2015

Blabbott, First off, we'd like to thank you for taking your time to share your experience about our property. Like you said, our property is conveniently located in a plaza full of restaurants that are of walking distance. We want you to know that we...More

Reviewed 19 December 2014 via mobile

This hotel has what you expect from a Holiday Inn, which was good, my only disappointment was the breakfast. It isn't as good as in other locations. They had scrambled eggs one day that were ok but no bacon. The next day they had these...More

Thank globetr0ter
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 21 December 2014

globetr0ter, on behalf of all the staff here at our property, we'd like to thank you for taking the time to write about your experience with us. All of our breakfast items are brand-standard, but we take guest feedback very seriously and are looking into...More

Reviewed 9 December 2014

The hotel is clean and quiet. The complimentary breakfast was generally good & provided a nice variety. The property is located adjacent to a shopping/entertainment complex, so there are plenty of options for dining, shopping or even taking in a movie. It is just off...More

Thank Al P
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 11 December 2014

Al P, thank you for taking the time to write about our location and how your stay was. We're glad you found our property convenient, and hope to see you soon! Holiday Inn Express- Union City

Reviewed 8 December 2014 via mobile

We visited the Palo Alto area during Thanksgiving 2014 and chose this hotel to stay at. The hotel is in a great location next to a grocery store (Smart and Final) shopping plaza (Best Buy) and various fast food and restaurants (e.g. Applebee's). Staff was...More

Thank fujitsujeff
Response from HIE Union City C, Manager at Holiday Inn Express Union City/San JoseResponded 11 December 2014

fujitsujeff, thanks for your review. The breakfast here at Holiday Inn Express is brand standard, but we definitely appreciate the feedback and are glad you enjoyed your stay. Happy holidays, and we hope to accommodate you again soon! Holiday Inn Express- Union City

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Room Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Restaurant
Tennis Court
Details
Price range
US$113 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"did not notice any difference in noise anywhere in hotel was very quiet"
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"Ask for a room far from busy street but not next to daily (early) trash pickup"
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"Request a room on the highest level (fourth floor), quiet, away from outside traffic/noise."
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"Request a room on the back side of the hotel on the 4th floor"
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