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Best Western Heritage Inn

286 reviews
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Traveller (31)
Room & Suite (6)
Pool & Beach (3)
Overview
  • Excellent27%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible14%
Travellers talk about
“clean room”(11 reviews)
“waffles”(12 reviews)
“freeway noise”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (286)Write a Review
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86
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86
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All reviewsclean roomwafflesfreeway noisecoffee makerbathroom dooran older hoteleasy freeway accesssausagerooms are largenice breakfasta great place to staybusiness tripnut treedefinitely stay here againstaff was very friendlybay areasan francisco
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51 - 55 of 279 reviews
Reviewed 10 October 2016

Asked for a nonsmoking room and it even had the nonsmoking sign on the door, but it was awful! Our clothes, hair...everything smelled of SMOKE! My throat hurt by morning! Could not change our room as it was the last one.More

Review collected in partnership with Best Western
Thank Brian L
Response from Kimberly B, Manager at Best Western Heritage InnResponded 14 December 2016

Hello Brian L, Thank you for your feedback about your stay. We apologize for the smoke smell in the room. We are currently working on the smoke smell in the rooms. We thank you for you business and hope you will give us another chance...More

Reviewed 7 October 2016

my stay with best western was awesome. when I have business to attend to ,I will continue to stay with best western. clean, breakfast, convenient, and staff is so polite. I will make this my go to place. also you feel safe

Review collected in partnership with Best Western
Thank Eloise O
Response from Kimberly B, Manager at Best Western Heritage InnResponded 10 October 2016

Hello Eloise O, Thank you for the grate review. We are glad to hear that you have found us for you home away from home. We look forward to seeing you again soon.

Reviewed 3 October 2016

for an older hotel the grounds and the hotel itself are fairly well kept up.realize the cost is high, but wish the pool was heated. looked so inviting. the breakfast was a surprise with strawberry waffles and the bw local in the center within a...More

Review collected in partnership with Best Western
Thank James W
Response from Kimberly B, Manager at Best Western Heritage InnResponded 5 October 2016

Hello James, We are excited to hear that you enjoyed the strawberry waffles and enjoyed your stay. Thank you for the grate review. We hope to see you again on your next trip to Vacaville.

Reviewed 29 September 2016

Great location, very convenient The bed was super comfortable The breakfast was delicious. The waffles were amazing. They use Golden Malted waffle. The new waffles have a BW logo designed inside the waffle plate. So, when the waffle is made, it says BW. great idea,...More

Review collected in partnership with Best Western
Thank Q2882RQmichaelr
Response from Kimberly B, Manager at Best Western Heritage InnResponded 5 October 2016

Hello, We are excited to hear that your stay was comfortable and that you enjoyed our breakfast. We are happy to hear that you enjoyed the Nutella. Thank you for your business and we hope to see you again soon.

Reviewed 26 September 2016

We've checked in the hotel for a non-smoking room, was able to rest until the guest from the room next door came out to the balcony to smoke. Out room was full of cigarette smoke around 7PM, we've asked the guest to please move further...More

Thank citySaigon
Response from Kimberly B, Manager at Best Western Heritage InnResponded 5 October 2016

Hello, We are sorry to hear that you had such a bad experience. The smell of cigarette smoke can be much of a nuisance. We are sorry that we could not move your room. We appreciate your business and hope that you would give us...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$80 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$80 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (31)
Room & Suite (6)
Pool & Beach (3)
Hotel & Grounds (25)
Bathroom (3)
Questions & Answers
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Room Tips
"Avoid room 245"
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"Ask for a downstairs room near the front of the hotel to avoid the freeway traffic."
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"Don't get a room at the back, you hear freeway noise."
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"If you're not a smoker, better stay at a 100% non-smoking hotel instead."
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