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Walnut Creek Marriott

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670 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Sedona
Reviewed 6 days ago NEW

It was quite a shock to open the door of our Walnut Creek Marriott room and find it so bare, with furniture missing. No rugs, no art, and a huge blank area in rear third of the room. It was recently remodeled but the furniture pictured in the lobby of how the new rooms would look did not match what...

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Helpful?
Thank gilSedona
Eddie A, General Manager at Walnut Creek Marriott, responded to this review

Dear gilSedona, The renovation was complete per Marriott instructions which did not include artwork, however we are working with a local designer to find appropriate artwork for the rooms and possibly even in the bathroom. The picture in the lobby is of a king room on the concierge level. We have already ordered the same couch for the other king...

Chicago, Illinois
Reviewed 6 days ago NEWvia mobile

We used this hotel as a hub while visiting our son. I loved the downtown Walnut Creek area. Cute shops, great restaurants. It is not walking distance from the hotel but a short cab ride. The hotel itself is in kind of a business district so there is nothing right there. I felt the rooms were really nice and updated....

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Helpful?
Thank L G
Bahamas
Reviewed 6 days ago NEW

I'm new to the city and when I was told there was a shuttle bus available for free of use I used it. There isn't a better experience I could ask for especially when the driver, Jose, is your. He's familiar with the area well and he's also a great chauffeur, and also has great patience! Thanks Jose for making...

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Helpful?
Thank tadus26
Campbell, California
Reviewed 1 week ago NEW

We were attending a wedding at Heather Gardens in Walnut Creek and wanted to stay the night. I was looking for a little bit more luxury so I chose this hotel. Check in was very easy and the front desk staff courteous. We were placed in a king inside room on the 3rd floor. This was the first time I...

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Helpful?
Thank Vivian M
Nicole P, Manager at Walnut Creek Marriott, responded to this review

Hello Vivian M, and thank you for sharing your honest comments with us. We appreciate your feedback and apologize for the inconvenience you encountered. Please know that your review has been shared with our leadership team to help us improve and achieve our goal of providing each guest with an exceptional experience. Please feel free to reach out to our...

Reviewed 1 week ago

All staff were great and attentive during my stay. I had the pleasure of dining during breakfast. Sean made the most delicious omelette! More importantly, he was extremely quick, polite, and friendly. Will definitely visit again- what a great experience!!

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Helpful?
Thank briana w
Los Angeles, California
Reviewed 1 week ago

The room was marginal. The comforter cover was stained, so that was gross. They came and changed it, but that just shouldn't happen. I didn't take advantage of housekeeping the next morning and therefore didn't get the coffee/tea set up replenished. When I asked at the front desk if I could get a teabag I was told I could order...

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Helpful?
Thank DanaStangel
Nicole P, Manager at Walnut Creek Marriott, responded to this review

Hello DanaStangel, and thank you for choosing to stay with us in Walnut Creek. We do apologize that your stay did not live up to your expectations. Please know that this is not the level of service that our guests have come to expect, and that your thoughts have been shared with our leadership team. It is only with the...

Fair Oaks, CA
Reviewed 1 week ago

We have stayed at this hotel before. It has always been a great place to stay. The service was great and the staff were very helpful, but the hotel had recently been re-modeled and the colors chosen were very dark and not warm and cozy. The bathroom door served as the door to the closet, which was very odd. Floors...

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Helpful?
Thank CATraveler5
Nicole P, Manager at Walnut Creek Marriott, responded to this review

CATraveler5, and thank you for choosing to stay at our Walnut Creek Marriott. I appreciate you sharing your thoughts on our recent renovations with us, and would like you to know that your comments have been shared with our leadership team. We strive to please each guest, and are delighted to hear that you overall enjoyed staying with us and...

Slat Lake City, United States
Reviewed 2 weeks ago

Very average for a Marriott. Rooms were remodeled but poor layout. For example they used the same sliding door for the bathroom....and the closet. So every time one of us got in the closet, it simultaneously closed the bathroom door. This required patience when trying to enter or leave the bathroom. It quickly became very annoying. In addition, I had...

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Helpful?
Thank Richard J
Nicole P, Manager at Walnut Creek Marriott, responded to this review

Hello Richard, and thank you for choosing to stay with us at our Walnut Creek Marriott. We appreciate hearing your honest feedback in regards to our recently remodeled guest rooms, and will refer back to your comments as we continue to strive to improve for future guests. We are delighted to hear that our team was exceptional, and that they...

Niagara-on-the-Lake, Canada
Reviewed 2 weeks ago

Friendly, efficient, courteous staff. Free shuttle to downtown or BART or other places which made it so convenient. Walking to downtown takes about 25 minutes. Walking to BART is about 10 minutes. Excellent Wifi with USB plug-ins as well as other outlets. Above average quality of toiletries provided. Very spacious and modern room with laminate floors -- ask for a...

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Helpful?
Thank Pushkatrina
Las Vegas, Nevada
Reviewed 4 weeks ago

The hotel has a great location close to the BART station and the freeways. Plenty of dining options around the area. The remodeled rooms are very nice. Great concierge lounge. Highly recommend! Want to give a special thanks to Haas Malik. He helped me out with a back-up at the valet desk! Very nice gesture for a Platinum Elite member....

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Helpful?
Thank Gary B

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
A'Trio
A'Trio
Cuisines: Bar, Pub, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our newly renovated hotel is just 2 blocks from the Walnut Creek BART station and convenient to San Francisco, Oakland and the rest of the Bay area. A premier green-certified hotel in downtown Walnut Creek, guests are sure to enjoy our outdoor pool, spa tub, on-site fitness center, business center, fresh cuisine at 'Atrio Restaurant and 17,500 square feet of banquet space. Visit our beautiful hotel and experience comfortable living with many convenient amenities. ... more   less 

Additional Information about Walnut Creek Marriott

Address: 2355 North Main Street, Walnut Creek, CA 94596
Region: United States > California > Walnut Creek
Price Range: RM630 - RM1,237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Walnut Creek Marriott 3.5*
Number of rooms: 338
Reservation Options:
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Also Known As:
Walnut Creek Marriott Hotel Walnut Creek
Marriott Walnut Creek
Hotel Style:
#1 Business Hotel in Walnut Creek
#4 Family Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Walnut Creek Marriott staff and other travellers.
3 questions
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Questions? Get answers from Walnut Creek Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor not overlooking the atrium unless you don't mind not having a view of the outside.”
 of 5 bubbles VivianM33, 29 Nov 2016 | Read review
“Ask for an in side room. It is quieter.”
 of 5 bubbles CATraveler5, 27 Nov 2016 | Read review
“Our room seemed dark and faced an office building. A south-facing room might be better.”
 of 5 bubbles Pushkatrina, 18 Nov 2016 | Read review
“Some folks said the elevator sounds carried through the walls, so if you're sound sensitive ask to be further out.”
 of 5 bubbles testra471, 17 Oct 2016 | Read review
“Their standard with king size bed is our favorite, prefer higher floors for a great view of the mountains, never disappointed”
 of 5 bubbles michaelr985, 12 Oct 2016 | Read review
5 of 5
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