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Holiday Inn Express Walnut Creek

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Traveller (39)
Room & Suite (94)
Pool & Beach (21)
Overview
  • Excellent44%
  • Very good37%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Walnut Creek
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Offers from Holiday Inn Express Walnut Creek
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (585)
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Traveller rating
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All reviewsunderground parkingfront deskbiscuits and gravychick filbreakfast roomwednesday nighthour fitnesssoy milkroad noisefree breakfastwould stay here againyogurtnice lobbysan francisconice breakfastminute drivebart station
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1 - 5 of 561 reviews
Reviewed 4 weeks ago via mobile

Arrived to find the hotel in the midst of a major renovation. No big, hotels are upgrading all the time. It was confusing to navigate the property as each twist and turn was blocked by renovation activities. My sleep was subpar as the highway noise...More

Thank Brett W
Response from Cynthia T, Guest Relations Manager at Holiday Inn Express Walnut CreekResponded 4 weeks ago

Dear Brett; Thank you for your feedback. We understand and apologize for the inconvenience caused by the hotel renovation on going through out the hotel. I'm truly sorry that your keys were not working for you during your stay. We are currently working to make...More

Hotel's Favourite
Reviewed 10 November 2017

We are satisfied return customers for Holiday Inn Express Walnut Creek. It is a walking distance away from BART station (Contra Costa Center). The room is clean. The beds are comfortable. The breakfast is great (almost everything you can think of). The staff is helpful...More

Thank HobbitBrandybuck
Response from Cynthia T, Manager at Holiday Inn Express Walnut CreekResponded 15 November 2017

Thank you so much for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us and that your room was clean and beds were comfortable and breakfast was great! .We apologize that our internet services did not meet expectations. It's...More

Reviewed 13 February 2018

This place has all the places you need at the comfort of your doorstep. SURROUNDINGS: Grocery: - You can actually go to Sprouts and Walgreens without having to sweat. It's just a couple of meters away from the stores. Walgreens is also 24 hours. Food:...More

Thank DreiGabriel
Response from Cynthia T, Manager at Holiday Inn Express Walnut CreekResponded 19 February 2018

Thank you so much for taking the time to review our property and share your feedback with us and fellow travelers. We're delighted to know that you enjoyed your stay and managed to explore the local restaurants and surrounding area. I will share this positive...More

Reviewed 4 February 2018 via mobile

Great Walnut Creek location.... Easy parking... Once this Holiday Inn Express location completes it’s remodel, this is will be great place..... In the meantime, this is a very outdated hotel. There is major construction going on and it is very loud and noisy. The rooms...More

Thank DF7132011
Response from Cynthia T, Manager at Holiday Inn Express Walnut CreekResponded 9 February 2018

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you...More

Reviewed 3 January 2018 via mobile

Specifically for Eppie Baluyot- She was very helpful and accomodating during our every morning breakfast. Also, check-in and check-out was a breeze! Rooms are spacious and comfortable. We'll definitely recommend to our friends and family.More

Thank Filomeno S
Response from Cynthia T, Manager at Holiday Inn Express Walnut CreekResponded 5 January 2018

Dear Filomeno S Thank you so much for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us and that the staff was helpful and accommodating, rooms were spacious and comfortable. Easy check-in and out being a breeze ,...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$126 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$126 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (39)
Room & Suite (94)
Pool & Beach (21)
Dining (3)
Amenities (18)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
alybrad
13 April 2017|
Answer
Response from H Richard S | Reviewed this property |
I have no knowledge of their refund policy
0
Votes
alybrad
13 April 2017|
Answer
Response from | Reviewed this property |
Sorry I just saw your post. Did you book thru the hotel? when I booked thru them I got an email indicating I could cancel with no penalty 24 hours in advance.
0
Votes
Kelly C
7 February 2017|
AnswerShow all 2 answers
Response from PPlatypus | Reviewed this property |
The rooms open to an interior hallway.
1
Vote
Room Tips
"We were in 501. It was large, comfortable, not a good view though if that's important"
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"First floor room was very quiet but had a little foot noise from above. Only two stories to hotel."
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"Don't go here"
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"make sure you are away from the main laundry room"
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