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Holiday Inn Express Walnut Creek

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Holiday Inn Express Walnut Creek
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526 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Walnut Creek
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Showing 508: English reviews
Sacramento, California
Reviewed 24 February 2014

The staff was professional, courteous and very helpful. Room was very clean and the bed was comfortable. Good shower. Ample parking also available. The location is ok; In a good part of town next to a gym and restaurant. Next time I am in the area this is where I will stay.

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Helpful?
2Thank Ultrasweatproof
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Ultrasweatproof: Thank you for your stay and kind feedback. Our staff takes seriously all feedback and when they hear they acquire a 5 star review they feel proud. Thanks again for your review and for your remarks towards our hotel and we hope to see you back soon.

Portland, Oregon
Reviewed 24 February 2014

We had reserved two rooms for 3 nights, but when we arrived one of the rooms wasn't available because a wedding party stayed on an extra day. Brian at the front desk was appropriately apologetic, kind, and at all times professional, and had already made all the arrangements for us to stay our first night another hotel down the street....

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Helpful?
Thank hrhanes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear hrhanes: Thank you for your stay and feedback. Our team is glad to hear that you had a great experience at our hotel even though we had to relocate one of the three rooms you reserved. I will share your feedback with Brian for recognition purposes and we hope to see you back at our property soon.

River Edge, New Jersey
Reviewed 21 February 2014

Above expectations for Holiday Inn Express locations! You really get a bang for your buck here. The location is not in downtown Walnut Creek, but it is my experience that these HI Express hotels are not in the center of town. Their free local shuttle service 8 - 4 p.m. brought us to and from BART station. The room was...

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Helpful?
1Thank dramom
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Dramom: Thank you so much for staying at our hotel and for taking the time to provide us with a review. We thank you for your remarks in regards of the friendly service at the hotel and we are sorry to hear about the towels. We appreciate your kind feedback that help us improve and we hope to see...

Los Angeles, California
Reviewed 18 February 2014

I stayed in this hotel once in 2012 and once this year, and they were quite different experiences. In 2012 I remember being pleasantly surprised that the hotel was convenient, clean and nice enough considering the relatively low cost. I decided to stay here again recently and would not recommend it based on this last experience. I booked several weeks...

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Helpful?
Thank D C
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear guest: Thank you for your feedback. We are sorry to hear that you had a inconvenience due to noise. We have a courtyard facing alternative that will probably fit your needs. We hope you give us another opportunity to better serve you in the future. Thank you for staying and for your sincerity.

Half Moon Bay, California
Reviewed 16 February 2014

We often stay here when we visit our daughter's family. It is convenient to the freeway but off enough to be quiet & has a delightful courtyard. It is clean & rooms are quiet. It has a great breakfast. The cinnamon rolls are specially scrumptious. The host & hostess (Janus) are excellent, keeping the breakfast area well supplied & very...

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Helpful?
1Thank brad j
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear BradJ: Thank you so much for giving us the opportunity to serve you. We appreciate the time taken to provided us with such a positive 5 star review. Thank you for recognizing the great service that Janus provides at breakfast. We will make sure to pass on the message to her. We hope that you visit us again in...

California, Maryland
Reviewed 16 February 2014

I stayed in this hotel with several other people on business - it's what we got stuck with for work basically. While the room was 'meh', this hotel/motel was terribly outdated. From the elevators, to the room, to the outdoor pool area; this place is stuck in 1987. The rooms need to be outfitted with more current electrical outlets and...

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Helpful?
Thank vizmerch
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear hotel guest: We regret to hear that our hotel did not meet your standards. Our guests rate us highly because of the great service our friendly staff provides to all of our guests. We hope you give this hotel another opportunities to serve you in the future. Thank you for your feedback.

Culver City, California
Reviewed 12 February 2014

Clean hotel, nice, well-presented breakfast buffet and kind managers. Good eating options within walking distance plus a pharmacy around the corner - so good location for a business traveler. Luis V. the operations manager has been especially helpful.

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Thank Vickie F
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Vicki F: Thank you so much for your time taken to provide us with such a nice review about your recent experience at our hotel. we appreciate your stay and for recognizing the good service provided by our operations manager Luis Valdivia. We hope you visit us again in the near future.

Reviewed 9 February 2014 via mobile

Really enjoyed the breakfast. Staff Janis and Gilbert were great! Thank you! Really enjoyed the breakfast. Staff Janis and Gilbert were great! Thank you! Really enjoyed the breakfast. Staff Janis and Gilbert were great! Thank you! Really enjoyed the breakfast. Staff Janis and Gilbert were great! Thank you!

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Helpful?
Thank Bill H
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Guest: Thank you so much for such a wonderful feedback about your recent experience at our hotel. We appreciate the time taken to provide us with a nice review and also for choosing us amongst the options in the area. thanks for recognizing Janus, we will pass on your positive feedback to her and we hop you visit us...

Lake Charles, Louisiana
Reviewed 22 January 2014

I recently had a trip planned for business, which was canceled on short notice. I needed some assistance clearing up a missunderstanding, and the front desk personnel was more than helpful! if you stay here please tell Donna hello for me, quite the angel i must say! When i am in the area, i will without a doubt be staying...

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Helpful?
1Thank Newman L
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear NewmanL: Thank you for staying and for your kind review. We are glad to hear that you had a wonderful stay. We will pass on your nice comments to Donna and greet her for you. Thanks again for everything and we hope to see you back soon.

Bakersfield, California
Reviewed 13 January 2014

The parking lot is in the basement. There is parking in front of the hotel but it is only for compact cars and it is always full. The basement parking is nice and it always has room. The only thing that I don't like about the parking is that the hotel requires having this parking tag on your dash... Many...

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Helpful?
Thank ingchapin
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Ingchapin: Thank you for staying at our hotel and for sharing your valued feedback. We appreciate all feedback and the time provided to comment about our hotel. Our entire team is glad to hear that you had a great stay at our Holiday Inn Express Walnut Creek. We hope you stay with us again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles. ... more   less 

Additional Information about Holiday Inn Express Walnut Creek

Address: 2730 N Main St, Walnut Creek, CA 94597-2732
Region: United States > California > Walnut Creek
Price Range: RM543 - RM926 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn
Hotel Style:
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Walnut Creek staff and other travellers.
2 questions
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San Diego, California, United States
9 months ago
Manchester, United Kingdom
6 months ago

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Questions? Get answers from Holiday Inn Express Walnut Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor NOT facing the freeway to have a quieter room.”
 of 5 bubbles deborah112016, 1 Dec 2016 | Read review
“Try to get a room directly above front desk. Some rooms are a long walk.”
 of 5 bubbles E7098XLdavidw, 27 Oct 2016 | Read review
“Second floor room seemed a bit quieter; not sure why.”
 of 5 bubbles mh999, 25 Oct 2016 | Read review
“can be a long walk around the courtyard to your room”
 of 5 bubbles 29catherinee, 21 Sep 2016 | Read review
“back of the hotel second floor was quiet”
 of 5 bubbles dianalw2016, 27 Jul 2016 | Read review
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