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Grafton on Sunset

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299 Reviews from our TripAdvisor Community

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There are newer reviews for Grafton on Sunset
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Showing 257: English reviews
1 review
Reviewed 4 weeks ago via mobile

This was the worst experience ever. The desk service was terrible the manger even worse I would never recommend them ever. Paid for an upgraded room we got a view of the drive way. There were cars parked literally out the window I could touch them. When I questioned them the manager said. "I've cancelled bigger bookings then you I... More 

Helpful?
Thank Nathian W
Bert S, General Manager at Grafton on Sunset, responded to this review

We are sorry to hear you did not enjoy your stay. From your comments, you state that you paid for an upgraded room, however, based on your reservation, you reserved a standard two bedded room. Since you did not book this directly with the hotel but through an agency, we can't confirm what conversations took place, but we can confirm... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016

I love this Hotel. It's not a luxury property but the service is great, it's convenient and the rooms are very nice. Both times I stayed at the Grafton I had poolside rooms which i loved! The parking is expensive but it is expensive anywhere is the area.

Helpful?
Thank DeAun N
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for staying with us again...we appreciate you choosing us for your recent visit. We are happy to hear you treated yourself with a poolside room as it is a favorite of many of our guests. More 

New Jersey
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 28 October 2016

I wish I could score 3.5 out of 5 as the GoS is better than "average" (warranting a 3) but not really "very good" (warranting a 4). Let's give it a 3.5 and say it got a "good". Plus points: Facilities are great - the rooms are good, the bar area was great and the pool is lovely. Location is... More 

Helpful?
Thank wheelie07042
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to let us know how your stay was during your recent visit to Los Angeles. We appreciate you choosing the Grafton on Sunset and happy to hear you enjoyed our local music nights. More 

Perth and Kinross, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
Reviewed 26 October 2016 via mobile

This is quaint hotel with the entrance and reception on the third floor, our room was on the 2nd floor and was spacious, and was on the side of the building ,young lad on reception was very helpful suggesting that we could use Uber cars to get around and even gave us a code to get our first ride free

Helpful?
Thank lynda539
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for staying with us during you visit to West Hollywood. We hope to see you back soon! More 

Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 October 2016 via mobile

The location of this hotel is great for accessing all of the main tourist attractions. The air con in the rooms is really noisy and our window looked out onto a concrete wall. I would ask for a higher level room to avoid the view of a concrete wall. We were also given two double beds as there were no... More 

Helpful?
Thank Heather00000
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for staying with us during your visit to the West Hollywood area. We appreciate you taking time to let us know about your experience. More 

Hoboken, New Jersey
Level Contributor
177 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 October 2016

The Grafton on Sunset is an excellent spot. Great value. Close to everything. Rooms are updated and spotless. Good for both personal and business stays. Lobby restaurant has excellent breakfast with extremely fast service. Def would stay there again. Only drawback is their high price for overnight parking. $40 is a bit high for a hotel of that size. They... More 

Helpful?
Thank joeybb2016
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for choosing the Grafton on Sunset and letting us know how you enjoyed your experience. More 

Pimpama
Level Contributor
8 reviews
Reviewed 23 October 2016 via mobile

I have stayed here twice. Request a room away from the stairwells, it is extremely noisy with the amount of foot traffic. Both my stays were very restless over multiple nights. There is a small gym and a decent size pool. Plenty of places to eat and drink at (check out Saddle ranch) within easy walking distance. Will stay elsewhere,... More 

Helpful?
Thank Azza M
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for letting us know of your experience and we are disappointed to hear you will choose to stay elsewhere. We appreciate you taking time to write us about your stay as it is the best tool we have in our continual goal of making improvements to enhance our guest experience. However, we do hope to see you back. More 

Melbourne, Australia
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 October 2016 via mobile

We spent 2 nights at the Grafton. Reception staff was smily and definitely helpful. Rooms are large and feel quite warm and welcoming, yet a bit rock'n'roll. Beautiful lights and mirror installations. Bathroom is small but no need for much more. Although there is music at the pool until late, it was no issue in the room. The restaurant was... More 

Helpful?
Thank melb3056
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for the review and we are thrilled to hear you enjoyed both the hotel and Oliver's Prime during your recent visit to our hotel. We hope your travels return you to West Hollywood so that we can have an opportunity to be of service to you once again. More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 October 2016 via mobile

Nice to have a pool. No real complaints. The walls are a bit thin but overall we enjoyed our stay and would stay there again. Location is perfect if you have plans in West Hollywood or Hollywood. There is parking and a restaurant

Helpful?
1 Thank Devin M
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to let us know of your experience at the Grafton on Sunset. We appreciate your business and hope to have the opportunity to see you back soon. More 

Swindon
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

Our first stop on our West Coast trip and loved this hotel. Its not easy to find as its about the only building on Sunset with a discreet sign but once you are there you will love it! Reception staff are really helpful and friendly, with a simple check-in process. Our room overlooked the pool and was a good size... More 

Helpful?
Thank 734jacquelynh
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for choosing the Grafton for your recent stay and we too are disappointed that it is a city you will not be back soon, however, we can't wait to see you again when your travels do take you back. We appreciate the review and can't agree with you more about the brussells sprouts, they are delicious! More 

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Staying in West Hollywood

Neighbourhood Profile
West Hollywood
For years, West Hollywood has been known as a hub for the LGBT communities in Los Angeles. Today it still maintains the title, but has also become the “it” neighborhood for the entertainment industry’s up-and-comers. Producers, directors, writers and aspiring actors call this area home. Known for great boutique shopping, vintage clothing stores, home décor shops and fitness studios, West Hollywood is a grid of wide boulevards and narrow residential streets. The neighborhood also has a concentration of the most avant-garde restaurants in Los Angeles (rivaled only by the burgeoning restaurant scene Downtown). A trip to the iconic Sunset Strip, with its many clubs, music venues, hotels and flashing lights won’t be forgotten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Grafton on Sunset is the premier boutique hotel on Sunset Blvd in the heart of West Hollywood. Our 108 newly renovated rooms are centrally located on the Sunset Strip amidst world renowned shopping, restaurants, lounges and nightlife. The Grafton offers two distinctive outlets; Bar 20, our lobby lounge featuring a bar menu and exclusive cocktails, and Oliver's Prime Steakhouse as well as In Room Dining and pool service. Additional amenities include a twenty four hours fitness center and the largest saltwater pool in West Hollywood. We look forward to you staying with us at the NEW Grafton on Sunset. ... more   less 

Additional Information about Grafton on Sunset

Address: 8462 W Sunset Blvd, West Hollywood, CA 90069-1912
Region: United States > California > West Hollywood > West Hollywood
Price Range: RM1,005 - RM1,648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grafton on Sunset 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
The Grafton On Sunset Hotel West Hollywood
Grafton On Sunset West Hollywood
Grafton Sunset
Grafton On Sunset Hotel
Hotel Style:
#8 Luxury Hotel in West Hollywood
#9 Family Hotel in West Hollywood
#9 Business Hotel in West Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from Grafton on Sunset staff and other travellers.
21 questions
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Questions? Get answers from Grafton on Sunset staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location. Great for young couples.”
 of 5 bubbles kaylesha, 13 Nov 2016 | Read review
“I highly recommend the poolside rooms”
 of 5 bubbles deaunn, 27 Oct 2016 | Read review
“High cost for hotel parking.....”
 of 5 bubbles joeybb2016, 24 Oct 2016 | Read review
“pick a room with a pool view - otherwise you will be staring at a building site!”
 of 5 bubbles 734jacquelynh, 19 Oct 2016 | Read review
“We had a pool facing room which was great.”
 of 5 bubbles AnjC7, 16 Oct 2016 | Read review
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