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Grafton on Sunset

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313 Reviews from our TripAdvisor Community

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There are newer reviews for Grafton on Sunset
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Showing 268: English reviews
Blackpool, United Kingdom
Reviewed 4 December 2016 via mobile

We stayed here for two nights. When we arrived the valet was easy to find, no waiting and they called for someone to help with our luggage. The first impressions of the hotel were a nice boutique hotel. The male receptionist wasnt the most friendly but the girl who helped with the check in couldnt have been nicer. The rooms...

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Helpful?
Thank Tracyflan
Bert S, General Manager at Grafton on Sunset, responded to this review

We appreciate you taking time to let us know about your recent stay with us. On your next visit, don't worry about wifi because you can use Bar 20's wifi signal complimentary while at the restaurant and bar. We look forward to seeing you back soon.

Reviewed 2 December 2016 via mobile

Rude staff, overpriced hotel. Room was next to a construction site with workers trying to peep in which meant had to keep shutters down! Pool is like a backyard swimming pool. Actually ours is far better. Restaurant closed! The one they claim is there signature. Yeah ,they might want to rethink that. Fraudently charged my CC days after we left....

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Helpful?
1Thank Krydon
Bert S, General Manager at Grafton on Sunset, responded to this review

We are disappointed to hear you did not enjoy your stay with us. Oliver's Prime, the restaurant located adjacent to the hotel is closed on Sunday and Monday nights but offers food service at Bar 20, we apologize if this was a surprise as our website and restaurant reservation systems all show the restaurant hours. Unfortunately we don't understand your...

Singapore, Singapore
Reviewed 1 December 2016 via mobile

Their staff are friendly & accomodating. But our rooms overlooked a construction site next door. Make sure your rooms are at the top 2 floors when you book. Found steel wool (for scrubbing pans) in their kids' pasta when we arrived late and ordered room service for hungry kids. Not great.

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Helpful?
Thank LoChin73
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for letting us know of your stay. Our goal is to constantly make improvements in our service and products to guest experience and your input is very valuable.

Reviewed 30 November 2016 via mobile

The actual hotel was fine with good amenities and clean but the location wasn't great. It's on a really busy road and there weren't many eating options within walking distance, in fact there wasn't really anything within walking distance. If you aren't in LA long you're better to stay in Santa Monica and just go in to Hollywood/downtown areas by...

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Helpful?
1Thank sjv_88
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to let us know about your experience. Yes, the hotel is located on the famed Sunset Strip which is a location that most guest choose our hotel for, however, we understand you would have preferred a different location. Unfortunately we did not understand your concerns about the lack of venues within walking distance as the...

Livingston, United Kingdom
Reviewed 27 November 2016 via mobile

I took my mother hear back in July this year for the first time ever, prior to arriving I had made contact with the hotel to discuss a couple of aspects and they were very quick to respond and very polite throughout. The hotel is modern, clean, trendy and pretty close to the main attractions (for us we used Uber...

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Helpful?
Thank Sean W
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to let us know how you and your mom enjoyed your stay. We are so happy to hear that you had a great trip and hope that we have an opportunity to have you as our guest once again in the near future.

Perth, Australia
Reviewed 21 November 2016 via mobile

After a 20 hours of travelling all we were looking for was a comfortable bed! When we arrived we were greeted at the door and because they saw we were exhausted they offered early check in which was music to our ears! The room was spacious and quiet. The bed was huge and very nice to sleep on! I would...

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Helpful?
Thank Roxi D
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for choosing the Grafton for your visit to the Sunset Strip and West Hollywood. I am thrilled to hear our team was able to get you into a room early so that you had an opportunity to catch up on some much needed rest. We look forward to your next visit.

Glasgow, United Kingdom
Reviewed 17 November 2016 via mobile

Visited the restaurant on Saturday night and stayed over on Monday night. Robert looked after us well for dinner and breakfast on Tuesday. Great Hotel and location, glad we researched and found this. Didn't have time for the pool but looked lovely.

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Helpful?
Thank 66Katrina_W
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for letting us know who we did. So happy to hear Robert took great care of you, he is a favorite of many guests. Hope to see you back soon so you have an opportunity to visit the pool.

Vancouver, Canada
Reviewed 14 November 2016

We loved this hotel. The service was great, the hotel was in an ideal location for any entertainment you were looking to do. Also, the steakhouse was awesome. We will be back again for sure! If you go to Oliver's steak house, ask for Robert he was fantastic! We can't wait to come back!

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Helpful?
Thank kaylesha
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to write a review on the Grafton. I am thrilled to hear you enjoyed Oliver's Prime and specifically Robert. He is a favorite of many of our guests and we too cant wait for your next visit.

Newcastle upon Tyne, United Kingdom
Reviewed 11 November 2016

my partner and I have stayed in the best western on the strip and the standard. this hotel is fantastic for the price. on par with the standard but for the older client. maybe not as plush as the best western but for the price it will be were I would recommend and book in the future. room spacious. spotless...

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Helpful?
Thank enncle
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for choosing to stay with us and we are happy to hear we will become your next home on the Strip. Can't wait for your next trip!

Toronto, Canada
Reviewed 11 November 2016

This is a cheerful boutique hotel with a hip pool area. The rooms are large, clean and modern. The staff is very helpful. For the quality of this hotel, the rates are quite low. I've stayed at other nearby hotels that are not as nice and way more expensive

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Helpful?
Thank richarddiamond1982
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for staying with us. We work hard to create an atmosphere that promotes an excellent guest experience. We look forward to your next visit.

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Staying in West Hollywood

Neighbourhood Profile
West Hollywood
For years, West Hollywood has been known as a hub for the LGBT communities in Los Angeles. Today it still maintains the title, but has also become the “it” neighborhood for the entertainment industry’s up-and-comers. Producers, directors, writers and aspiring actors call this area home. Known for great boutique shopping, vintage clothing stores, home décor shops and fitness studios, West Hollywood is a grid of wide boulevards and narrow residential streets. The neighborhood also has a concentration of the most avant-garde restaurants in Los Angeles (rivaled only by the burgeoning restaurant scene Downtown). A trip to the iconic Sunset Strip, with its many clubs, music venues, hotels and flashing lights won’t be forgotten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The Grafton on Sunset is the premier boutique hotel on Sunset Blvd in the heart of West Hollywood. Our 108 newly renovated rooms are centrally located on the Sunset Strip amidst world renowned shopping, restaurants, lounges and nightlife. The Grafton offers two distinctive outlets; Bar 20, our lobby lounge featuring a bar menu and exclusive cocktails, and Oliver's Prime Steakhouse as well as In Room Dining and pool service. Additional amenities include a twenty four hours fitness center and the largest saltwater pool in West Hollywood. We look forward to you staying with us at the NEW Grafton on Sunset. ... more   less 

Additional Information about Grafton on Sunset

Address: 8462 W Sunset Blvd, West Hollywood, CA 90069-1912
Region: United States > California > West Hollywood > West Hollywood
Price Range: RM1,090 - RM1,735 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grafton on Sunset 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
The Grafton On Sunset Hotel West Hollywood
Grafton On Sunset West Hollywood
Grafton Sunset
Grafton On Sunset Hotel
Hotel Style:
#9 Family Hotel in West Hollywood
#9 Business Hotel in West Hollywood
#10 Luxury Hotel in West Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from Grafton on Sunset staff and other travellers.
22 questions
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Questions? Get answers from Grafton on Sunset staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Theres a best western and Mondrian 100 meters from the Grafton. Look their first.”
 of 5 bubbles adonism2016, 4 Jan 2017 | Read review
“If you need a desk, ask for one. Some rooms lack them.”
 of 5 bubbles cjg87, 4 Jan 2017 | Read review
“Great location. Great for young couples.”
 of 5 bubbles kaylesha, 13 Nov 2016 | Read review
“I highly recommend the poolside rooms”
 of 5 bubbles deaunn, 27 Oct 2016 | Read review
“High cost for hotel parking.....”
 of 5 bubbles joeybb2016, 24 Oct 2016 | Read review
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