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Andaz West Hollywood

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Traveller (1341)
Room & Suite (519)
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Overview
  • Excellent64%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“free snacks”(66 reviews)
“rooftop pool”(491 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Andaz West Hollywood
Offers & Announcements: $100 Food & Bev. Credit
Hotel deals
Offers from Andaz West Hollywood
Offers & Announcements: $100 Food & Bev. Credit
Hotel deals
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Reviews (3,198)
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2,890 results
Traveller rating
1,795
731
239
71
54
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LanguageEnglish
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1,795
731
239
71
54
Show reviews that mention
All reviewsnon alcoholic drinksfree snacksrooftop poolriot houseriot hyattgreat hotelsunset stripcomplimentary wineevery eveningview roommini barcomedy storethe check in processmodern hotelhouse of bluesvalet parkinghigh floor
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11 - 15 of 2,890 reviews
Reviewed 1 week ago

did not have a very good room at the Andaz, Was so cold there was water on the windows over night, and when the hot water stopped working they did end up moving me to a different room. free coffee was a night touch but...More

1  Thank David K
Response from Andaz W, Guest Relations Manager at Andaz West HollywoodResponded 6 days ago

I am terribly sorry to hear that you didn't enjoy your stay at all. I apologize for the inconveniences you encountered but glad we were able to accommodate a different room for you. If ever an issue presents itself in the future please do not...More

Reviewed 1 week ago

The hotel was very nice, in a decent location and staff were friendly. Little touches like free bottled water and snacks in the foyer was nice. However, if you have children, i recommend you stay somewhere else. This hotel is NOT child friendly! During our...More

4  Thank SLX85
Response from Andaz W, Guest Relations Manager at Andaz West HollywoodResponded 6 days ago

I am terribly sorry to hear that you did not fully enjoy your recent stay at Andaz West Hollywood due to the events that were happening during your stay. I truly apologize for this disturbance that you experienced as we never want our guests to...More

Reviewed 1 week ago

i liked this hotel - it is very in keeping with LA - firstly it is right on Sunset Strip so it gets top marks for location, secondly it was active promoting LGBT which i also like, mainly because it shows they tolerate diversity, but...More

Thank ElRatler
Response from Andaz W, Guest Relations Manager at Andaz West HollywoodResponded 6 days ago

I am so pleased that you chose to stay at Andaz West Hollywood on your most recent trip to LA and even more pleased that you truly enjoyed your stay. The Vespa and the Vans that we have available in the common areas are all...More

Reviewed 1 week ago

Every part of our stay was wonderful except the fact the hotel only offers very limited room service hours which is not always convenient when travelling, I would expect 24 hour room service would be available in a Hyatt hotel.More

Review collected in partnership with Hyatt Hotels
1  Thank BayleeBee
Response from Andaz W, Guest Relations Manager at Andaz West HollywoodResponded 6 days ago

Thank you for your review of your stay at Andaz West Hollywood. Our room service does have limited hours but we do offer a 24 hour menu upon request. You can contact the manger on duty or the hosts in the lobby to assist you...More

Reviewed 1 week ago via mobile

1. All staff are Unprofessional. 2. Very poor services. 3. Staff are not stayed on them commitments. 4. I will never recommend to anybody this property. 5. My whole family are harassed. 6. Total waste of money. 7. They know very well to spoil the...More

Thank NitinDawar
Response from Andaz W, Guest Relations Manager at Andaz West HollywoodResponded 6 days ago

I am terribly sorry that you did not enjoy your recent stay at Andaz West Hollywood. At Andaz we are dedicated to satisfying each and every guest and to know that even one guest was not pleased is very disappointing. Please feel free to contact...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$300 - US$532 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#5 Business Hotel in West Hollywood
#7 Luxury Hotel in West Hollywood
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$300 - US$532 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#5 Business Hotel in West Hollywood
#7 Luxury Hotel in West Hollywood
Room types
Suites, Non-Smoking Rooms
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Traveller (1341)
Room & Suite (519)
Pool & Beach (153)
Dining (52)
Amenities (18)
Business Centre & Event Rooms (4)
Questions & Answers
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5020Catherine
15 April 2018|
AnswerShow all 7 answers
Response from Graham H | Reviewed this property |
It will be 18, I’m fairly sure. But I’d ask the hotel directly, or check their website.
1
Vote
foodie-fiend27
23 March 2018|
AnswerShow all 5 answers
Response from QueenBCalifornia | Reviewed this property |
We stayed in a corner room. It was spacious with nice view! Great hotel and would live to go back there soon
1
Vote
bc1102
18 March 2018|
AnswerShow all 6 answers
Response from AHK403 | Reviewed this property |
Yes, it does. We valet parked our rental car.
1
Vote
Room Tips
"Try to get rooms in the back of the hotel or higher up to avoid some of the road noise."
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"Hill view rooms are probably quieter"
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"nicer hotels down the room"
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"i think rooms from 10 - 14 have the strip side view"
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