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Andaz West Hollywood

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Andaz West Hollywood
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2,713 Reviews from our TripAdvisor Community

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Showing 2,462: English reviews
Hollywood
Reviewed 20 February 2015

I was scheduled to stay one week at the Andaz for business but had to switch hotels after two nights. About 3am the first night my room filled with cigarette smoke. I called the desk and they said they would have the maids look into it. I never heard back so I spoke directly to the desk staff and got...

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Helpful?
2Thank Ken B
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for your comments regarding your most recent visit to Andaz West Hollywood. I am terribly sorry for your disappointing experience at our hotel. At Andaz we strive to exceed guests expectations and clearly this was not the case for you. I hope to welcome you back so that we can provide a more accurate Andaz experience. Please contact...

London, United Kingdom
Reviewed 15 February 2015

i wasn't optimistic for my stay when it seemed to take forever when I checked in for a room to be available and reception kept telling me it would be done within an hour. It took 5 hours in the end. However when I finally checked into my room, I loved the huge window, with a fantastic view over LA....

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Helpful?
Thank PlayboyPK
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for your very kind words regarding your recent stay at Andaz West Hollywood. I am delighted to hear that you enjoyed all of our unique amenities that make our hotel so distinctive. I apologize that there was a delay with receiving your room, and will be sure to look into what caused that. We hope to welcome you...

London
Reviewed 15 February 2015

We were lured by the price and the 'free parking ' offer. We asked for a quiet room away from the lift and were placed on the top floor at the back of the hotel, unfortunately the lift mechanism is on the roof and whirred and clonked all night, so not quiet after all. The room was so basic, it...

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Helpful?
Thank Eninaj1881
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for your comments regarding your most recent visit to Andaz West Hollywood. I am terribly sorry for your disappointing experience at our hotel. At Andaz we strive to exceed guests expectations and clearly this was not the case for you. I hope to welcome you back so that we can provide a more accurate Andaz experience. Please contact...

Saint Louis, Missouri
Reviewed 14 February 2015

Its been about a year since i stayed at this property that i used to love. Its not getting better, its getting WORSE. Noisiest rooms on the strip, with interior faults that make its appear that the guess next door is RIGHT INSIDE your room when they open and close shades, or make other noise inducing gestures. The hallways are...

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Helpful?
Thank JamesE339
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for your comments regarding your most recent visit to Andaz West Hollywood. I am terribly sorry for your disappointing experience at our hotel. At Andaz we strive to exceed guests expectations and clearly this was not the case for you. I hope to welcome you back so that we can provide a more accurate Andaz experience. Please contact...

Reviewed 14 February 2015 via mobile

This was our third visit to the Andaz, and as usual a brilliant experience. From the moment you walk through the doors of the affectionately named 'Riot Hyatt', to the time you check out, the service and experience are exemplary! The location is conveniently close to the best LA has to offer including the Sunset Strip, Melrose Drive and Santa...

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Helpful?
Thank Laurie B
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you very much for staying at Andaz West Hollywood. I am pleased to hear that you enjoyed your stay with us. We truly appreciate you taking the time to share your comments and praise as we are continuously looking at ways to improve our service. I hope we will have the pleasure of welcoming you back in the near...

Reviewed 12 February 2015 via mobile

This hotel is part of the Hyatt family, but it has a boutique hotel feel. Drawings on the wall add a personal touch. The decoration, layout and lighting are artistic. The view of the hill is amazing. Yes, still like most of the Hyatt, the staff are friendly, cheerful and welcoming.

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Helpful?
Thank flora z
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you very much for staying at Andaz West Hollywood. I am pleased to hear that you enjoyed your stay with us. We truly appreciate you taking the time to share your comments and praise as we are continuously looking at ways to improve our service. I hope we will have the pleasure of welcoming you back in the near...

Washington DC, District of Columbia
Reviewed 11 February 2015

Andaz WeHo was in a great location for exploring L.A. The lobby was lovely, and the employees were friendly. The complimentary drinks in the room as well as in the lobby were wonderful. The snack selection, not so much. It was one bag of chips and a granola bar. Yes, it was free- which was nice, but having stayed at...

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Helpful?
Thank wanderlustfamily17
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you very much for staying at Andaz West Hollywood. I am pleased to hear that you enjoyed your stay with us. We truly appreciate you taking the time to share your comments and praise as we are continuously looking at ways to improve our service. I hope we will have the pleasure of welcoming you back in the near...

Black Mountain
Reviewed 11 February 2015

This is a first rate Hyatt that has views, location (Sunset at San Vicente), and excellent service. The rooms are understated and modern; everything clean and neat. The baths are excellent with a walk in shower and separate sink and dressing area. Be sure to get parking because it is at a premium in Hollywood. All in all, after many...

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Thank Ed E
Sydney, Australia
Reviewed 8 February 2015

Fabulous stay!! Staff are terrific, friendly and are very helpful with recommendations and organising transport. Hotel provides complementary drinks and snacks in the lobby and room. Rooms are comfortable, modern and super quiet. We found the location really good as it was quite central to all the sights and activities we had planned during our stay in LA.

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Thank natdrom
New York, NY
Reviewed 6 February 2015

Had high hopes for this hotel based on the reviews--was here for a quick business trip. The good: -All staff were extremely friendly -Complimentary drinks/snacks in lobby & room The bad: -rooms were a little motel-esque -carpet has seen better days-felt dirty and definitely not clean enough to walk barefoot on -maybe it was our room but the bathrooms were...

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Helpful?
1Thank columbiakat
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for taking the time to provide feedback about your recent stay at Andaz West Hollywood! I am terribly sorry to hear that you did not enjoy your stay with us. At Andaz, we are committed to serving every guest beyond expectations and to know that we did not accomplish this with you is very disappointing. Please be assured...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
RH at Andaz West Hollywood Hyatt
RH at Andaz West Hollywood Hyatt
Cuisines: American, French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
On Sunset Strip, directly across from House of Blues. Central to Santa Monica Blvd, Pacific Design Center, Hollywood Blvd, Rodeo Drive, the Walk of Fame, Grauman's/Mann's Chinese Theater, and the Kodak Theater - Home to the Oscars. Minutes from the Getty Center, Universal, Paramount and MGM Studios. 12 miles to Los Angeles International Airport and Burbank Airport. 257 guest rooms including 16 Junior Suites. Rooftop outdoor heated pool. Walking distance to restaurants and shopping. ... more   less 

Additional Information about Andaz West Hollywood

Address: 8401 Sunset Boulevard, West Hollywood, CA 90069-1909
Region: United States > California > West Hollywood
Price Range: RM1,355 - RM1,964 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Andaz West Hollywood 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Andaz West Hollywood Hotel West Hollywood
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt
Hotel Style:
#1 Romantic Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#4 Luxury Hotel in West Hollywood
#5 Business Hotel in West Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from Andaz West Hollywood staff and other travellers.
19 questions
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Port Talbot, United Kingdom
over a year ago
Pensacola, Florida
12 days ago

See all questions (19)

Questions? Get answers from Andaz West Hollywood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for south side to get best views”
 of 5 bubbles 662MichaelG662, 26 Mar 2017 | Read review
“We got a breakfast included rate which was good for us because our kids ate breakfast every day there.”
 of 5 bubbles TravelQuestco, 21 Mar 2017 | Read review
“The suites on the upper floors facing LA are sunny with great views of the whole LA Basin”
 of 5 bubbles DPHou, 17 Mar 2017 | Read review
“Get a room with Sunset BLVD view”
 of 5 bubbles HaoyuR, 16 Mar 2017 | Read review
“We didn't have any noise issues and we faced the BLVD on a higher floor.”
 of 5 bubbles dalejaninet2015, 13 Mar 2017 | Read review
5 of 5