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Hyatt Regency Westlake

Hotels.comUS$179*
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GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hyatt Regency Westlake
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819 Reviews from our TripAdvisor Community

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Showing 796: English reviews
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Palo Alto, California
Reviewed 4 days ago NEW

I made a change to my reservation which hadn't been reflected when I checked in. The clerk who checked me in indicated that he had corrected the mistake. When I checked out, I noticed I was charged for an additional "no show." I spoke to Nadine Koch, the front desk supervisor who refused to refund the charge. Further, the tone...

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Helpful?
Thank D9633ZDpaulm
Reviewed 1 week ago via mobile

Stay 2 nights and the hotel is just tired and needs a remodel plus staff is not good. Told in restaurant to just take a seat and after waiting for 10 minutes without even an acknowledgement that we were there we left the hotel and found a restaurant, no housekeeping showed up until 4:30 Remodeling would just be start, new...

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Thank Howard M
los angeles, california
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank melahknee
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank A3243MDpaulk
Richmond, London
Reviewed 1 week ago via mobile

Stayed here for a few nights. Free parking. Quiet location. Ideal for freeway and shops. Hotel itself was looking tired. The lobby area was small and then the big open space to the middle of the hotel was under utilised and looked shabby. They could put nice sofas here and make it relaxing. The room was again looking tired. Not...

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Helpful?
Thank sexygrohl
California
Reviewed 2 weeks ago

This hotel does not have 24 hour room service and what they have is most unsatisfactory. There also is no store for the forgotten toothbrush etc., the shower is dangerous, no grab bar, and slippery tub.

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Helpful?
Thank JoAnneCalifornia
Bellevue, Washington
Reviewed 2 weeks ago

Hotel staff was not friendly nor welcoming. Not once was I asked if I needed help while waiting for members of our party. Then when I went to the front desk to ask a question, the lady at the front desk was more interested in talking to her coworker then ask me if I needed any help. She knew I...

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Thank 825juliannee
Lake Elmo, Minnesota
Reviewed 2 weeks ago

This hotel has a nice lobby/commons area, as well as pool with easy access to lots of restaurants in walking distance or driving distance too. Our room could use a renovation like new grout in bath and updates, but overall clean and good quality.

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Thank Minnesota M
Berkeley, California
Reviewed 2 weeks ago

Rude and inefficient staff. Didn't give us a crib upon multiple requests and offered free breakfast as reconciliation. Then didn't give us free breakfast and were extremely rude when we requested it. Terrible experience.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank landpama
valley springs, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Thomas P

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Escape from the ordinary in Southern California at the extraordinary Hyatt Westlake Plaza in Thousand Oaks. A unique combination of outstanding business facilities and a resort-like atmosphere, lush gardens and relaxing décor create a Mediterranean luxurious hotel oasis in the center of this busy Thousand Oaks business complex in Westlake Village. Conduct meetings in elegant, updated venues, host an outdoor reception in the warm California sun, or court clients at a nearby golf course. Take advantage of our luxury hotel's ideal location to visit sights from LA to Malibu, Ventura or Santa Barbara with ease. Discover for yourself the outstanding services and welcoming staff that make Hyatt Westlake Plaza in Thousand Oaks a perennial favorite. ... more   less 

Additional Information about Hyatt Regency Westlake

Address: 880 S Westlake Blvd, Westlake Village, CA 91361-2905 (Formerly Hyatt Westlake Plaza in Thousand Oaks)
Region: United States > California > Westlake Village
Price Range: RM757 - RM1,509 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Westlake 3.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Hotwire, Expedia, Hyatt Hotels Corporation, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Hyatt Regency Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Westlake Plaza Hotel Westlake Village
Hyatt Westlake Village
Westlake Village Hyatt
Hotel Style:
#1 Green Hotel in Westlake Village
#2 Business Hotel in Westlake Village
#4 Family Hotel in Westlake Village
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Westlake staff and other travellers.
5 questions
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Questions? Get answers from Hyatt Regency Westlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Promenade Suite”
BugattiBoi88, 11 Apr 2017 | Read review
“have no clue”
Don0945, 8 Apr 2017 | Read review
“With a balcony, away from the 101”
Penfoldio, 7 Jan 2017 | Read review
“ask for a balcony...very scenic views at sunrise/sunset”
ScottM723, 9 Nov 2016 | Read review
“room overlooking the pool is nice. 373.”
Jimmy_Aus, 1 Nov 2016 | Read review
5 of 5
Hotels.com
US$179* /night
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HotelQuicklyUS$216
Booking.comUS$179
Expedia.comUS$179
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Prices are for 1 room, 2 adults
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