We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
An impeccable hotel, both in terms of the physical condition of the buildings and grounds but also in the genuine warmth, attentiveness and professionalism of the staff.
Much of the clientele seemed to be there on pleasant business. That said the hotel is more than...More
Review collected in partnership with Four Seasons
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I'm a huge Four Seasons fan...but this one, not so much. Their beds are horrible, like directly on top of an old spring mattress. Got 0 sleep and left with a back and neck ache. I let the front desk know and they just say...More
Thank Leila M
Response from Richard_Poskanzer, Public Relations Manager at Four Seasons Hotel Westlake VillageResponded 1 week ago
First and foremost, I am so sorry to learn you did not sleep well with us.
We understand that quality sleep is an essential component to a superior stay. This is why we place a heavy emphasis on sourcing the best bedding and...More
Pool, gym and spa is top notch. The rooms are spacious and beds are great. Starting the day in the gym and then head out to the pool in the morning is awesome. I want to come back just for this. Restaurant was also great....More
We booked the Four Seasons because we had an incredible experience at the Four Seasons in San Francisco during a family vacation. This hotel was disappointing. When checking in it was clear that they wanted to upgrade us for "only" $225 more dollars, after the...More
Wonderful check in process, very friendly staff. Made sure we upgraded to a better room with garden views.
A great local gem with excellent staff. Best spa facility. Huge adult pool area with Cabanas to enjoy. Delicious light lunch options by the pool. Great sauna...More
Response from MarinCountyJohn | Reviewed this property |
Guest services got back to me shortly after I posted my question. They allow two dogs under 15 lbs. and provide amenities personalized for your furry friends. The fee is $75 dollars for the entire stay and you just need to... More
Guest services got back to me shortly after I posted my question. They allow two dogs under 15 lbs. and provide amenities personalized for your furry friends. The fee is $75 dollars for the entire stay and you just need to sign a waiver for potential damages when you check in.