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I booked a wrong date and arrived the date I thought was on my reservations. They had me pay for the correct night and said they would refund my money. They never did, I have had 6 conversation's with them, so they got me to...More
1 Thank cheleseolivas
Response from JanBaechtel, Corporate at Baechtel Creek InnResponded 8 October 2016
Unfortunately when people book on third parties and then do a prepaid, No Cancel reservation --- there is nothing we as the hotel can do. This guest arrived and we did not show a reservation for them. When we searched the system we found they...More
This is a good option in Willits. It is clean, convenient and well-kept, and the beds are comfortable. The staff was very nice, and there was a decent breakfast buffet. We would definitely stay here again.
Response from JanBaechtel, Corp at Baechtel Creek InnResponded 9 October 2016
Thank you for your nice review and are pleased you found our hotel clean, convenient and well-kept- we would love to have you stay with us again!
We stayed here one night as a prescheduled stop on coastal highway tour. Property is well kept and clean. No smoking but does have designated smoking area in parking section. At night, AC broke down and when called front desk, initial response from Tom was...More
Response from JanBaechtel, Corporate at Baechtel Creek InnResponded 3 October 2016
Thank you for your lovely review. We are pleased that your
A/C knob was fixed right away. Thomas is brand new, so pleased to hear even though he initially gave you the wrong answer, he did follow thru!
Wonderful one-night stay. Best breakfast, with scrambled eggs and fresh-made oatmeal. The best part off breakfast was there was no tv blaring, as is the norm for hotel breakfast. It was nice and quiet, with meaningful conversations with the employees and other guests. The room...More
We booked our stay in the adults only building and it was quiet. Upstairs room 213 would be better with 3 improvements: darkening curtains (light coming through the wooden shutters was bothersome); clean the carpet thoroughly (white socks picked up dirt in carpet); and have...More
US$127 - US$209 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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