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Had blood and urine on sheet! Staff was very unprofessional we listened to the night shift ladies curse and complain about visitors, not having enough sheets to change out bedding and general manager Scott for over 5 minutes before we had to yell...More
4 Thank hammer22jm
Response from ComfortCastleRock, General Manager at Comfort Suites Castle RockResponded 10 July 2015
Dear Valued Guest
Thank you for taking the time to share your experience.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. First of all, I understand that you heard a couple of my employees venting, if...More
My boyfriend and I stayed at this hotel for 5 nights. The room was alright for the rate that we paid but I would not pay full price. Our room was pretty clean but there was mold on the bottom of our shower curtain, stains...More
Our ext family stayed here after arriving very late into the Denver Airport. About 55 min from airport. The hotel was sold out we had reservations desk clerk went out of his way to make sure we were comfortable. All the staff were very friendly...More
We stayed @ Castle Rock Hampton Inn in June 2014, Castle Rock Comfort Suites in June 2015. Across street from each other. Room "ok", nothing fancy. It was clean. Internet abysmal, OOKLA rated it @ 0.06 Mb/sec. That is dial-up speed and unacceptable for "high-speed...More
I stayed at this property for 5 nights and it was a fantastic stay. I enjoyed how close it was to everything, and there was plenty of things to see and do around that area by the hotel. They have direct tv, which I've never...More
All of my rooms are studios. They come with a microwave, mini-fridge and coffee maker. They have either one king bed or two queen beds. I provide free wi-f- and cable. The cable is HD Direct TV. I have 32... More
All of my rooms are studios. They come with a microwave, mini-fridge and coffee maker. They have either one king bed or two queen beds. I provide free wi-f- and cable. The cable is HD Direct TV. I have 32" flat screens in all the rooms. All of the rooms are newly remodeled with new carpet, bedding and furniture. I have a complimentary hot breakfast every morning and an indoor heated pool and hot tub. My weekly rate is $65 dollars + tax/night which comes out to $491/wk (all rates are subject to change).
Thank you for your interest,
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"I stopped in and they had a room that fit us very nicely… If you do the same, get ready to rest!"