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Quality Inn & Suites, Garden of the Gods

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Quality Inn & Suites, Garden of the Gods
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470 Reviews from our TripAdvisor Community

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Showing 450: English reviews
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Ardmore, Oklahoma
Reviewed 1 week ago

My family & I have now stayed at this hotel twice in the past 6 months. I thought that the attentiveness of the staff had improved since our last visit. We were assigned a great 2-room suite for 4 nights, but stayed only 3, cutting our stay a day short primarily due to our concern for safety after dark. The...

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Helpful?
2Thank Scot028
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Thank you for your review! We are happy to hear that your stay with us was an experience worth repeating. Our staff takes great pride in the quality of service provided to our guests, and we’re glad you appreciated their efforts. We are sorry to hear about the issues that you were faced with while around our property, and we...

Farmington, New Mexico, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 12 December 2016

Our group of 41 veterans were due to check in on a Thursday night and leave early the next morning, but were held up by blizzards and bus breakdowns and didn't make it to the hotel until 4:30 am the next morning. Andrew and the staff had all the card keys ready, and there was no hassle at all for...

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Helpful?
1Thank Josey F
About Hotel's Favourite Review
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Dear Josey, Thank you for your review! We are so happy to hear about your experience with us here at the Quality Inn & Suites, Garden of the Gods. Our staff, Andrew included, works hard to make sure our guests get a great quality of service, and they were no doubt pleased to help your group. Thank you for your...

Erie, Colorado
Reviewed 2 weeks ago

We selected this motel due to the good reviews. I do not know why we had such a different experience, but we we very disappointed. Even after asking for a quiet room not near any smoking or smoke entrances, we had to pass 3 or more people smoking when we entered the entrance we were directed to in the back....

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Helpful?
Thank WJD_CO
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Thank you for your review and feedback. We are sorry to hear about the noise issues you were faced with while staying with us. We do our best to make sure that all guests are respectful of each other’s noise comfort levels, and we apologize for not making sure this was taken care of. We appreciate your feedback, and will...

Bellevue, Nebraska
Reviewed 4 weeks ago

Value and location can't be beat! The surrounding areas were well maintained. Our room in floor 4th (last) was clean with a modern look, packed with a small microwave and a mini fridge. The bed and pillows were comfy. We had restful nights! Breakfast was more than we expected; we enjoyed having a TV & a fireplace on while eating...

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Helpful?
Thank trebol32010
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

All of us at the Quality Inn & Suites, Garden of the Gods thank you for your kind words, you made our day! Our guests often comment on amenities we offer, and we are glad that you did as well. Thank you for your compliments; we will pass them on to the staff, they will enjoy hearing it. That you...

Evansville, Indiana
Reviewed 14 February 2017

Not the nicest hotel but well maintained and clean! The staff was great and very helpful. I had a package shipped there for business and they helped me get it to my room with my luggage when I arrived. Definitely would stay there again. It's also in a great location right off of I-25 and not too far from Garden...

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Helpful?
Thank evancantrellsocial
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Dear Evan, We are pleased to hear that we provided you with a good value, and you found our location to be ideal and our views spectacular! In addition, thanks for the shout-out for our dedicated team! We appreciate your feedback concerning the elevator; we are always looking for opportunities for improvement and will review it's speed. We hope to...

San Antonio, Texas
Reviewed 14 January 2017

the rooms were too small did not have no microwave or no fridge , separate buildings need to go all the way out to use microwave for my babies bottles . to my point of view it was to uncomfortable rooms had a smelly odor people were to weird the front desk people were not really welcoming I didn't feel...

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Helpful?
Thank szapata714
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Thank you for your feedback regarding your recent stay with us. I've shared your feedback on that way you were dealt with at the front desk with our management team; we will discuss your comments and get the front desk's side of this as well, to see if there is an opportunity for improvement. We only hope that you will...

Superior, Colorado
Reviewed 13 January 2017

We stayed at this hotel for a family wedding. It was a good location for us. The room was fine, comfortable beds and great pillows.The front desk staff was kind. Breakfast buffet was just okay. Hard boiiled eggs were not fresh.

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Helpful?
Thank jerriwarkenthien
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Dear Jerri, Thank you for taking the time to write your review and valuable feedback! We appreciate you recognizing the key aspects and amenities of our hotel that we take pride in, including our ideal location, in this case for the family wedding. To your other point regarding our complimentary breakfast, we appreciate the feedback. We will discuss your suggestions...

Santa Fe, New Mexico, United States
Reviewed 9 January 2017

Super friendly front desk staff. Very responsive to needs. Hallways in hotel look old and like they've been painted too many times perhaps, beat up a bit. But rooms are updated and clean. Can't beat the price either. Didn't eat breakfast at the hotel either time we've stayed there, but it looked like a nice variety and area was clean...

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Helpful?
Thank Linda C
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Dear Linda, We appreciate your review. Thank you for recognizing the value that we offer our guests, including our comfortable rooms, ideal location, and most of all the hard work of our dedicated team! We would love to see you again in the future if your travels bring you back our way.

USA
Reviewed 2 January 2017

Last minute trip so I would not have normally stayed here BUT......I was pretty good. The room was very nice and comfortable. The property in general is beginning to look and feel dated in the common areas. We were all the way at the end of the property on the top floor and the wi-fi was hit and miss. The...

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Helpful?
Thank BigWillieUsa
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Dear Willie, We are so happy to have provided you with such a pleasant stay here with us at the Quality Inn, Garden of the Gods! Reviews like yours remind us that our efforts are noticed, and for that we really appreciate your feedback. Our stellar staff works very hard to give our guests the best possible service, and as...

Colorado
Reviewed 26 December 2016

A grade of C-. Clean, but thin wall meant I could hear the next door neighbors every bump and cough. No microwave or refrigerator, which I had assumed would be included at this price point. The rooms are large.

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Helpful?
Thank MtnM
Steven M, Manager at Quality Inn & Suites, Garden of the Gods, responded to this review

Thank you for your review and feedback. We are sorry to hear about your unfortunate situation while staying with us. We apologize for not communicating the lack of microwave or refrigerator, and we will seek to make sure guests are aware of this when booking. The noise issues you mentioned are unusual, and we will do our best to try...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Quality Inn and Suites is a fully renovated hotel with great rates, and exceptional service! It is centrally located in Colorado Springs, with great proximity to all major attractions. ... more   less 

Additional Information about Quality Inn & Suites, Garden of the Gods

Address: 555 Garden of the Gods Rd, Colorado Springs, CO 80907-3501
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: RM279 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites, Garden of the Gods 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Hotel Colorado Springs
Quality Inn And Suites
Quality Inn Colorado Springs
Colorado Springs Quality Inn
Hotel Style:
#30 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites, Garden of the Gods staff and other travellers.
6 questions
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Questions? Get answers from Quality Inn & Suites, Garden of the Gods staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Where were not able to find a room away from smoke and noise, even though we specifically asked for one”
 of 5 bubbles WJD_CO, 6 Mar 2017 | Read review
“"Rooms facing the hotel parking lot have beautiful mountain views"”
 of 5 bubbles trebol32010, 22 Feb 2017 | Read review
“Top floor facing west is the best view”
 of 5 bubbles evancantrellsocial, 14 Feb 2017 | Read review
“Top floor away from elevator was excellent”
 of 5 bubbles BigWillieUsa, 1 Jan 2017 | Read review
“upper floors so no one walks over head”
  • desk area and TV
  • chair
  • nice counter space
  • queen beds
 of 5 bubbles SueinSalem, 21 Nov 2016 | Read review
5 of 5