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Holiday Inn Express Colorado Springs Airport

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133 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Colorado Springs Airport
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Showing 131: English reviews
Alexandria, Virginia
Reviewed 24 July 2016

Room looks fine, fitness area looks fine, convenient location, but headed downhill. Issues: 1. Wi-fi not working in the room. Works fine in the hallway, but constantly dropping out in the room. They insisted a) nobody else had a problem, b) they'd just had it "improved." I showed them the histogram with constant drop outs. 2. Bed bugs. First time...

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Helpful?
Thank BroDoYouEvenTravel
IHGService, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear BroDoYouEvenTravel, Thank you for sharing your experience online during your recent business stay. We certainly regret the overall dissatisfaction you had experienced during your stay. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We take comments...

Reviewed 20 July 2016 via mobile

Very nice clean, quiet hotel. Around $200 a night during the week. After some checking, that is pretty much standard for this area. Check in and check out was quick and easy. Clean comfortable bed. Plenty of space in the room. I would recommend.

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Helpful?
Thank John K
Pueblo, Colorado
Reviewed 11 July 2016 via mobile

We needed a quick and easy stay for the night after a late night flight and early morning meetings it was easier to stay in Colorado Springs than traveling another hour to home and another hour back. The room was comfortable and easily accessible the breakfast in the morning was great. If we are in a need to do this...

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Helpful?
Thank Kenmarsam
Minneapolis, Minnesota
Reviewed 17 June 2016

Overall this hotel is nice enough. There was nothing that stood out to me as bad and nothing that stood out to me as amazing. The staff was all very pleasant and actually seemed to enjoy their jobs. The complimentary breakfast offers a variety for everyone. My personal favorite was the warm cinnamon rolls. I would stay here again if...

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Helpful?
Thank CAROLINE C
Colville
Reviewed 9 June 2016 via mobile

I really had my counts about this booking. Typically I prefer the Hilton chain and earn my points through them. This was a very simple suite, with everything that one would expect for traveling on business. The high point was actually the friendly and helpful staff and the good breakfasts. The breakfast choices include some high protein options, which can...

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Helpful?
Thank Cecelia T
sharon c, Director of Sales at Holiday Inn Express Colorado Springs Airport, responded to this review

Thank you for letting us know about your stay. We greatly appreciate all feedback. Our staff was thrilled about the compliment! Thanks again and we look forward to seeing you again!

atlanta, ga
Reviewed 3 June 2016 via mobile

First let me say that we ended up here because of the helpfulness and great customer service skills of Samantha!! If I were running a hotel, SHE is who o would want representing my business!! We were stranded due to RV repair and she could not have been more helpful and accommodating. Even helped us locate a cab to get...

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Helpful?
Thank jlowens77
sharon c, Director of Sales at Holiday Inn Express Colorado Springs Airport, responded to this review

We strive to make our guest happy with the best customer service. Thank you for your comments and we hope to see you at our hotel again. Thank you!

Reviewed 31 May 2016 via mobile

This hotel has all the amenities of a typical HIE, however the staff is where they exceed in expectations. Everyone I encountered at this hotel was friendly, helpful and professional. Lisa in particular was very kind and a sweet lady. Thanks for a wonderful experience. I will be back.

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Helpful?
Thank Heather B
sharon c, Director of Sales at Holiday Inn Express Colorado Springs Airport, responded to this review

Lisa thanks you for your kind words. We appreciate your review and look forward to you staying with us again!

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
Reviewed 17 May 2016 via mobile

This was our second time staying here. The staff was friendly with everyone I saw them come in contact. I even got the opportunity to see how they interacted with each other. They seemed more like a family than just people coming to work. Housekeeping was polite and worked with us and our quirks(service one day, no service the next)....

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Helpful?
Thank A TripAdvisor Member
sharon c, Director of Sales at Holiday Inn Express Colorado Springs Airport, responded to this review

Your review made our day! Thank you for that! Please come and see us again. Thank you!

United States
Reviewed 10 May 2016

Perfect location for shopping, restaurants and movies. Friendly staff and rooms were quiet and clean. Loved this place. Close to movies also. Walking distance to restaurants and shops make this a perfect place

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Helpful?
Thank cpatrick115
sharon c, Director of Sales at Holiday Inn Express Colorado Springs Airport, responded to this review

We are so happy you enjoyed your stay! Thank you for the positive review!

Denver, Colorado
Reviewed 16 April 2016

Just a fair warning - I stayed there this past week and the cleaning staff actually stole my OPI nail polish off the counter. If you stay here, please lock up everything. Never would have thought they would steal polish

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Helpful?
Thank Julie A
sharon c, Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

I am so sorry for this miss understanding. I wish you would have contacted us so I could have investigated the issue. The safety and security of every one of my guest items is very important. We have been here for 20 years and this is not something that happens here. I thank you for bringing this to my attention...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express Airport Offers Comfort and Convenience Getting there has to be fast and convenient too. Only 2.5 miles from the Colorado Springs Airport (COS), we are your ideal destination. Begin your day with our 'Express Start' breakfast which features a variety of delicious breakfast items, including our exclusive cinnamon rolls, omelets, biscuits and gravy, bacon, sausage and much more. No matter what brings you to Colorado Springs, your room is your personal retreat. The key word is comfort with our Simply Smart luxurious bedding, expanded cable with HBO, refrigerator, microwave,flat screen t.v., DVD players as well as our exclusive Kohler showerhead. NEw pool And Hot Tub. Imagine having all the tools you need for business, high-speed Internet, spacious desk with ergonomic chairs, 24 hour business center, copying and faxing services for your convenience.A choice location for the business traveler we are less than 2 miles from Peterson Air Force Base, Lockheed Martin, ITT, Northrop Grumman, Boeing, Ratheon, SI International, Serco, Arinc, Coca Cola, Siemens, and General Dynamics. Families appreciate this great location. We are situated off of I-24 with easy access to several local attractions. Come and rise the Cog Railway to the top of Pikes Peak America's mountain, tour the awe-inspiring Garden of the Gods, take a chance at the Cripple Creek Casinos, Cliff Dwelling and see a concert at the World Arena. ... more   less 

Additional Information about Holiday Inn Express Colorado Springs Airport

Address: 1815 Aeroplaza Dr, Colorado Springs, CO 80916-4204
Region: United States > Colorado > El Paso County > Colorado Springs
Price Range: RM409 - RM694 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Colorado Springs Airport 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express Colorado Springs Airport Hotel Colorado Springs
Holiday Inn Colorado Springs
Colorado Springs Holiday Inn
Hotel Style:
#7 Spa Hotel in Colorado Springs
#26 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Colorado Springs Airport staff and other travellers.
1 question
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Price, Utah

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Questions? Get answers from Holiday Inn Express Colorado Springs Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont stay here unless you love small small small rooms”
 of 5 bubbles C4930JEtimw, 25 Jul 2016 | Read review
“ask for one where you can view Pike's Peak”
 of 5 bubbles 300carolinec, 17 Jun 2016 | Read review
“Stay someplace else”
 of 5 bubbles carolbD5621RP, 6 Jul 2015 | Read review
“Avoid facing west--could be hot.”
 of 5 bubbles 876caroles, 10 Jun 2015 | Read review
“Odd number rooms face Pike's Peak”
 of 5 bubbles allaboutthefamily, 26 May 2015 | Read review
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