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McGills Hotel and Casino

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Traveller (9)
Room & Suite (16)
Dining (4)
Overview
  • Excellent24%
  • Very good46%
  • Average18%
  • Poor9%
  • Terrible3%
Travellers talk about
“parking garage”(8 reviews)
“nice room”(6 reviews)
“midnight rose”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Suites
2 Star accommodation
All hotel details
Additional information
Offers from McGills Hotel and Casino
Hotel deals
Offers from McGills Hotel and Casino
Hotel deals
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Reviews (77)
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77 results
Traveller rating
19
34
14
7
3
Traveller type
Time of year
LanguageEnglish
19
34
14
7
3
Show reviews that mention
All reviewsparking garagenice roommidnight rosedouble queenthe main streetmatter of factlarge bathroomgave us couponsdrink servicethird floorfree nightupon checkthe check in deskenjoyed our stayin towncasinodynamite
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1 - 5 of 77 reviews
Reviewed 3 weeks ago via mobile

Very nice room -spacious with two queen beds,couch , fridge and microwave!! Great customer service at the front desk. Love that the have a parking garage and how convenient it is to the hotel. Enjoyed our stay!

Thank Lisa G
Response from Audrey G, Front Office Manager at McGills Hotel and CasinoResponded 3 weeks ago

Thank you so much for your great review!! We are so pleased that you enjoyed your stay!! We look forward to you staying again with us!!

Reviewed 21 June 2018 via mobile

We booked three rooms for ourselves, our son, wife, and their little guy, as well as our Canadian friends. All three of our rooms were as requested, clean, and offered comfortable beds. The check-in staff were so helpful in recommending restaurants and places to take...More

Thank Indians65
Reviewed 10 October 2017

Jim at the front desk was an amazing help. Very knowledgeable. He took care of us in the most professional and kind manner. The hotel was clean neat and comfortable. Thanks again Jim for accommodating us. We will be back

Thank Amanda Mayonne A
Response from Lilee W, Manager at McGills Hotel and CasinoResponded 17 October 2017

Thank you so much for the amazing review, Amanda! We have acknowledged our wonderful Jim for his excellent customer service! We truly appreciate your feedback and would love to hear how we can turn that 4-star review into a 5-star review.

Reviewed 30 September 2017

Following a disappointing stay in a casino hotel in Central City a few weeks back, we weren't expecting much from our stay in Cripple Creek, but we were both pleasantly surprised. We're familiar with Triple Crown casinos and their restaurants, but this was the first...More

Thank Melnq8
Management response:Responded 3 October 2017

Thank you so much for your detailed feedback, Melnq8. We are glad to hear you enjoyed your stay at our hotel! We strive to provide excellent service to all of our customers and would love to hear how we can improve your 4-star review into...More

Reviewed 19 September 2017

This was our first visit to Cripple Creek. Husband and I stayed at the McGills Hotel between 9/13 and 9/15/2017. We had booked with the Midnight Rose(they are owned by the same company). When we arrived it was very difficult to find the desk. We...More

Thank Janice H
Management response:Responded 21 September 2017

Thank you for the review, Janice. We are delighted to hear that you and your husband enjoyed the room you stayed in! It is always a pleasure, and we look forward to your next stay with us!

View more reviews
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Shuttle Bus Service
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Details
Price range
US$106 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$106 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Photos
Traveller (9)
Room & Suite (16)
Dining (4)
Questions & Answers
Ask a question
OboePlayer1
3 April 2016|
Answer
Response from Ayden M | Property representative |
No secrets here. We're sorry we haven't been able to clearly communicate with you our points systems. For more information, feel free to give us a call. Have a wonderful day! :)
0
Votes
OboePlayer1
While I appreciate the manager taking time to answer, the essential question still wasn't answered! There is only ONE KIND OF POINT, those connected to the "Players Card" a visitor is able to see (by inserting card into a machine). These points are accumulated and tracked from money spent gambling at the slot machines. (New card) Many comps are indeed calculated in the casino from these "Players Card" points and the cashiers in the casino can readily tell you what you have earned, EXCEPT HOTEL COMPS,they know nothing, I asked). From the manager's reply, if a different kind of point is calculated for hotel stay comp, HOW ARE THEY EARNED?, and Who tracks these "special" points, plus how do guests find out how many they have at any given time? My opinion stands unless these questions can be explained clearly, because you cannot find out how this promo really works anywhere.
1 April 2016|
Answer
Response from Ayden M | Property representative |
Hello, I hope I can clarify your questions. There are actual two types of points. Earned points and promo points. Both of these points are accumulated in the same way. However, promo point may be accelerated by promotions... More
0
Votes
Room Tips
"Room we had was on the front of the building, there is no view. We are only interested in clean and quiet..."
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"few rooms have a refrig and mattress was a memory foam that was a good sleep the next night another room that..."
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"Top floor, large bed."
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"Quieter rooms are fourth floor near northside"
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