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Embassy Suites by Hilton Denver - Downtown / Convention Center

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#21 of 154 Hotels in Denver
Certificate of Excellence
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Embassy Suites by Hilton Denver - Downtown \/ Convention Center
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There are newer reviews for Embassy Suites by Hilton Denver - Downtown / Convention Center
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Showing 2,502: English reviews
Anthem, Arizona
Reviewed 1 week ago

Recently visited an Embassy Suites in Denver, CO. I expected the same old fare for the reception. To my surprise, they provided fresh, delicious veggies with assorted dips, apples and carmel, kettle chips (delicious, and I'm not a chips person), and the bartender was great. A lot of personality!!! Comfortable seating. Nice view of the mountains from the lobby. PS...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Debra562
Management response:

Thank you for choosing to stay with us at Embassy Suites. We are happy you were able to enjoy our complimentary happy hour snacks and our wonderful bartender! We appreciate you taking the time to give us this review Debra562. We hope to have you for another delightful stay in the future.

Kansas City, Kansas
Reviewed 1 week ago via mobile

This is the usual Embassy Suites as far as the room layout. This one excels in customer service and friendliness of the employees. Breakfast is very good with ample seating. Parking is VERY expensive ($40/day valet only). I considered parking in a close by lot, after reading some on TA who suggested that, but didn't feel comfortable leaving my car....

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Thank LifeWithNoRegrets
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to review the property and for staying with us during your trip to Denver. We agree that our service is top-notch. We have a great collection of hospitality professionals who live to serve. This team knows how to make your time with us a true Colorado experience. That being said, please know that we...

Florida
Reviewed 2 weeks ago

Hotel has recently been renovated and the rooms were very nice. Location was very convenient for being able to go grab a bite to eat or drink downtown. Staff was very nice and breakfast and mangers reception were great. Lobby is on the 4th floor which was a little odd when you first get there, but I'm sure when it...

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Helpful?
Thank Jacob S
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for staying with us at Embassy Suites Jacob S. We are so happy to hear you were satisfied with our property and our exceptional customer service that we take great pride in. Our lobby being on the fourth floor is certainly always a topic of conversation, but we agree with your positive comment, our lobby is much warmer...

Littleton, Colorado
Reviewed 2 weeks ago

Seriously. I took my girls for a night to get away (and work on some plans for a wedding) and we were going to watch movies and Veg. NO MOVIES? Also, the room was nice and clean, and they forgot to stock pretty much everything. No glasses, one towel, one wash cloth. So we had to keep calling and have...

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Helpful?
Thank ACBrown153
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Dear ACBrown153, Thank you for your candid feedback. I sincerely apologize that you had such a frustrating experience. We strive to create outstanding experience for all of our guests, and in this case we have clearly failed. I would welcome the opportunity to speak with you personally about your stay so we can determine how to make it right. Please...

Casper, United States
Reviewed 2 weeks ago

Our stay was great. The room was clean and comfortable. The food at breakfast was good. The eggs were real and not from powder. I had a burger for dinner that was really good. I would definitely stay here again when we are in Denver.

Review collected in partnership with Embassy Suites Hotels
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Thank E1806LNdawnc
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for choosing Embassy Suites for your Downtown Denver stay. We take much pride in our complimentary made-to-order breakfast, including our omellete station with a station cook ready to take your order. We appreciate you taking the time to give us your feedback. We hope to serve you for another enjoyable stay.

Denver, United States
Reviewed 2 weeks ago

Denver Convention Center Embassy Suites was a good choice. The staff was courteous and helpful. The free breakfast and manager's buffet helpful. The open design of the hotel makes some rooms susceptible to extreme noise problems, as occurred. There were not enough working elevators to accommodate traffic so very long delays. large, spacious room and comfy bed. Cleanliness just average....

Review collected in partnership with Embassy Suites Hotels
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1Thank W7578WCmichaele
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to review the property and for your candid feedback. We are happy to hear that you received exceptional customer service and you enjoyed our property’s amenities - two-room suites, complimentary cooked-to-order breakfast and manager's reception. However, I sincerely apologize for the noise you experienced during your stay, and for the inconvenience of the elevators....

Denver, United States
Reviewed 2 weeks ago

Staff was very friendly and attentive! Location right across the street from the Colorado Convention Center made is super easy to get to the venue. Restaurant is great, and the additional stores on the ground floor were terrific.

Review collected in partnership with Embassy Suites Hotels
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Thank dianemQ9370PJ
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

We are absolutely thrilled to hear of your 5 star experience! We appreciate you taking the time to give us a gleaming review. We do agreed with you, our location is one of a kind, especially for Colorado Convention Center events. We look forward to serving you for another delightful trip in the future.

Irvine, United States
Reviewed 2 weeks ago

the location was good, walking distance to food and shopping, cleanliness questionable, a bit boring inside the hotel and worn in the rooms. I would think twice before booking here again. Room and was dirty upon arrival although it had been cleaned

Review collected in partnership with Embassy Suites Hotels
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1Thank G1001ZFmarkt
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to review the property and for staying with us at Embassy Suites. While I agree with you that our location is second to none, I am very sorry to hear you did not have an exceptional experience during your stay. As you may have learned during your stay, we are currently in the process...

Berkeley, California
Reviewed 2 weeks ago

Back again to cold Denver, we were glad to get a room at the embassy by the convention center. Porfirio and Alex are always great at the breakfast station, lots of people everywhere, had to wait in line for a couple of minutes but worth it. The whole staff is always willing help us out with directions, the front desk...

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Helpful?
Thank Martin M
Jocelyn H, Guest Services at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

We are so happy to hear we got to serve you for a return visit here at Embassy Suites Denver Downtown! Thank you for bringing these particular staff members to our attention as they will be recognized and rewarded for their exceptional customer service. Yes, we are currently going through a soft hotel remodel; we are happy you were able...

Fort Collins, Colorado
Reviewed 3 weeks ago

Great location but our newly renovated room was not impressive. Smell of mold and large brown ring around the base of the toilet was undesirable. TV was not set up, no batteries in remote, handle broke on bathroom door.

Review collected in partnership with Embassy Suites Hotels
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1Thank Autumn K
Ed B, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Dear Autumn K, Thank you for choosing to stay at the Embassy Suites in Downtown Denver. I apologize that your room did not meet your expectations. Your experience is certainly not our standard or reflective of what we strive to deliver to all of our guests and I am sorry. If you wish to discuss your concerns any further, please...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 

Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202-3201
Region: United States > Colorado > Denver > Downtown
Price Range: RM775 - RM1,585 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Reservation Options:
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver
Hotel Style:
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and other travellers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Denver - Downtown / Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better when facing west”
 of 5 bubbles 938MartinM, 8 Mar 2017 | Read review
“Choose a suite with a mountain view”
 of 5 bubbles phykell, 30 Jan 2017 | Read review
“Some rooms have mountain views.”
 of 5 bubbles egersten, 27 Jan 2017 | Read review
“To avoid long elevator waits, stay on the lower floors if you don't mind not having a view. Although our view on the top floor was awesome.”
 of 5 bubbles holybucket, 18 Jan 2017 | Read review
“Mountain view 16th floor”
 of 5 bubbles kmr47, 10 Jan 2017 | Read review
5 of 5