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Sheraton Denver Downtown Hotel

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#58 of 152 Hotels in Denver
GreenLeadersSilver level
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Sheraton Denver Downtown Hotel
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2,283 Reviews from our TripAdvisor Community

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Showing 2,206: English reviews
Sarasota
Reviewed 3 September 2014

All staff I came in contact with were excellent. Great room decor and style thru out the hotel. Great gym. Loved the location and its ease to walk or hop on tram to shopping, restaurants, or sightseeing. Not having a frig in room was a negative. Nor was there a pool.

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Helpful?
Thank BeachAmigo
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear BeachAmigo, Thank you for your review of our hotel. We are glad to hear that you enjoyed your room. Many guests enjoy our location situated off the 16th Street Pedestrian Mall. Please be sure to request a fridge upon your next visit with us and we will be happy to accommodate. Not sure if you did not get a...

Perrysburg, Ohio
Reviewed 2 September 2014 via mobile

We stayed there Aug. 31st 2014. I thought the hotel, location and staff were great. The room was small and the bathroom door wouldn't stay closed, looks like someone kicked it in and patched it up. I would of liked a mini fridge also. The view from the 21st floor was amazing! I would stay there again!

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Helpful?
Thank ohiogirI
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear ohiogirl, Thank you for your stay. We are glad that you received great service from our staff. We do have fridges available upon request based on availability. Please feel free to request a fridge in a future stay. Sincerely, Tony Dunn/General Manager

Black Hills
Reviewed 2 September 2014

Skeptical about staying downtown as we were driving, but once there it was convenient to the park for the food festival (literally a block away) as well as all of the shopping and restaurants on the 16th street pedestrian mall which was out the side door of the hotel. The room was spacious and comfortable for our family of 3....

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Helpful?
Thank Bresmom14
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Bresmon14, Thank you for your stay. We are glad to hear you and your family enjoyed your time with us. It is always good to hear as well that your received good service. The flatbread pizza appetizer is a guest favorite. We hope to see you again. Sincerely, Tony Dunn/General Manager

Richmond, Virginia
Reviewed 2 September 2014

We used Priceline and booked a room for two nights at $100/night in mid-August. The hotel is at the end of the 16th St mall area and is surrounded by restaurants. It is walking distance to the Art Museum and the Capitol building. It's about a 20 minute walk to the Rockies stadium. Denver has a lot of homeless people...

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Helpful?
Thank TdotJrod
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Tdotjrod, Thank you for your review of our hotel. We are glad you enjoyed your time here and we were able to accommodate an early check in. We hope to see you again in the future. Sincerely, Tony Dunn/General Manager

Casper, Wyoming
Reviewed 2 September 2014

I got this room for my son and his new bride as a wedding gift. We stayed here several years ago and were very impressed with it then. I reserved the room through Expedia and it was paid in full immediately. I also called 3 times to verify the reservation and add my son's name to the room so it...

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Helpful?
1Thank Stacy H
Chuck S, Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Stacy H, Thank you for taking time to share your experience with our hotel. I am so sorry that your son’s special night was tarnished with a billing issue. I would like to speak with you directly regarding your concerns. While we do require a credit card upon arrival to cover incidentals and this is a very typical requirement...

Arlington, Virginia
Reviewed 1 September 2014 via mobile

For what they charge, I would have expected better. The rooms are small, and appear that they got a face lift from an old building. The mirror in the room was cracked, then taped over to cover it. Also the coffee maker was dirty in the room. This is not nearly as nice as any other Sheraton I have stayed...

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Helpful?
1Thank dhilburg
Chuck S, Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear dhilburg, Thank you for taking time to provide us with feedback so we can improve. I am so sorry that your room was not better prepared for your arrival. We take guest room cleanliness very seriously at our property and we failed to provide you with the product you reserved. I would like to connect with you directly so...

Honolulu, Hawaii
Reviewed 31 August 2014

Stayed at the place over the course of a weekend stay. Very nice property layout. The indoor bridge that crosses the street was a nice touch. The views from the neighboring building were great, even at night. The staff seemed pretty efficient and willing to help. The rooms were well appointed and clean. I would stay here again and recommend...

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Helpful?
1Thank Mana A
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Mana A, Thank you for your great review of our hotel. We are glad to hear that you enjoyed your stay. We hope to see you again soon! Sincerely, Tony Dunn/General Manager

Reviewed 31 August 2014

Went down for the Rocky Mountain Showdown, stayed with some friends. The Sheraton is huge, sits on 2 parallel properties. Has many elevators to get around. Just around the corner from the 16th street mall and pavilion shopping center. Didn't have to wait too long to get checked in, they have usually about 7 service members. They have a sweet...

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Helpful?
Thank Ben P
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Ben P, Thank you for your feedback. We are glad to hear that you enjoyed our pool and had a room with a mountain view. We normally get really good feedback on our Sheraton Sweet Sleeper Bed, I apologize you did not sleep comfortably. We look forward to your next visit. Sincerely, Tony Dunn/General Manager

san francisco
Reviewed 31 August 2014

Pretty typical Sheraton property. It's a large hotel and therefore you're going to find a lot of conferences and groups checked in. The rooms are divided between the Tower and the Plaza building. The plaza rooms appear to be older, and if you get one facing inward (looking out on an empty interior space) they will be quite dark -...

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Helpful?
Thank SFworldtraveller
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear SFworldtraveller, Thank you for your feedback. We appreciate your perspective as it helps us to improve on our processes. We would love to have more control over the 16th street mall and apologize for any inconveniences you experienced. We are glad to hear your room was comortable. If you should choose to visit us in the future we would...

Montgomery, Alabama
Reviewed 30 August 2014

The Sheraton was clean, guest-oriented, and an unusually comfortable bed. Great business center - not referring to the retail center inside the complex- but a roomy, private area in the lobby. Huge hotel ...stayed on the second floor for the convenience. Just be prepared, if you are not familiar with downtown Denver, to face one of America's most concentrated number...

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Helpful?
Thank dhr199s
Fana B, General Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear dhr199s, Thank you so much for your stay with us. We are so glad to hear that you enjoyed The Link @ Sheraton space where you have access to computers as well as a as you say private meeting area. We are very frustrated that our guests are subjected to the homeless situation downtown and apologize for that. As...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
16Mix
16Mix
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Denver Downtown Hotel is centrally located in Denver's financial and business districts, surrounded by fantastic shopping, microbreweries, restaurants, and other activities. ... more   less 

Additional Information about Sheraton Denver Downtown Hotel

Address: 1550 Court Place, Denver, CO 80202
Region: United States > Colorado > Denver > Downtown
Price Range: RM638 - RM1,696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Denver Downtown Hotel 4*
Number of rooms: 1231
Reservation Options:
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Also Known As:
Sheraton Denver
Adams Mark Denver
Adamsmark Denver
Denver Sheraton
Hotel Style:
#9 Green Hotel in Denver
#19 Luxury Hotel in Denver
#48 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Denver Downtown Hotel staff and other travellers.
17 questions
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South Dakota

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Questions? Get answers from Sheraton Denver Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“None do not stay here”
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 of 5 bubbles AllenCarter, 2 Feb 2017 | Read review
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