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As a platinum premier member and a loyal costumer to the Marriott brand this was the worst vacation that we have ever had! This Marriott has definitely let us down. The new lobby gives you a false sense that the rooms would match. The outdated...More
1 Thank candydips
Response from DenverMarriottGM, General Manager at Hilton Denver City CenterResponded 9 January 2017
We appreciate you taking valuable time out of your day to share your recent experience with us. As a Platinum Elite Member you have come to expect certain things when staying at a Marriott property and we are sorry you were disappointed after...More
I can tell that normally this is a nice hotel with well trained staff that are there to make their guests feel welcome. It's pricy enough that I expected to be treated well. However, my stay there didn't make me feel good at all. Right...More
Thank Kelley B
Response from DenverMarriottGM, General Manager at Hilton Denver City CenterResponded 3 January 2017
Dear Kelley B,
We apologize if your experience at our hotel did not meet with your expectations.
We appreciate your detailed feedback about your experiences, as it provides us with areas we need to focus on with regard to enhancing our guest experience.
Nice hotel, very clean and modern. We had a great upgrade as we are reward members. Within walking distance of many restaurants. I thought the valet only option was too pricy - $52 per night. Very friendly staff.More
Thank Julie T
Response from DenverMarriottGM, General Manager at Hilton Denver City CenterResponded 1 January 2017
Dear Julie T,
We are so glad to hear you had a great stay, and thank you for being a loyal Marriott guest.
It is always our intention to welcome guests to Denver and provide them with a warm, comfortable, and accommodating gateway to all...More
This hotel truly is conveniently and perfectly located in the heart of down town. It's easy to get anywhere from here. The room rate was around $120. Valet parking was the typical $20 overnight fee, but some downtown parking in the decks can be expensive....More
1 Thank Justthink
Response from DenverMarriottGM, General Manager at Hilton Denver City CenterResponded 31 December 2016
It is great to hear that you had an enjoyable stay with us, and that our location was perfect to enjoy the downtown Denver area!
Thanks for letting us know that you were very pleased with your room accommodations, and our Valet parking,...More
As an Elite Marriott member, I've experienced the good and bad of what Marriott has to offer. Unfortunately, Marriott Denver City Center is on the lower end of the spectrum - failing to meet expectations in multiple areas. Images of the newly renovated lobby create...More
2 Thank Joshuaas
Response from DenverMarriottGM, General Manager at Hilton Denver City CenterResponded 28 December 2016
Thank you for taking the time to review your recent stay with us, and to let us know as an Elite Marriott Member, your thoughts and feedback on your recent stay.
We appreciate, and have taken note of your comments on your accommodations,...More
Response from Natalie J | Reviewed this property |
When I was there in April, just the lower floors 4th -2nd floors were undergoing renovations (at least that's all I saw). The renovations didn't impede me from enjoying my stay and the conference I was attending.