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General Palmer Hotel

Traveller (195)
Room & Suite (80)
Dining (8)
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567 Main Ave, Durango, CO 81301-5422 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
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Reviews (541)
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All reviewslone spur cafetrain stationpalace wingteddy bearsthe main hotelpresidential suitecontinental breakfastinterior roomvictorian decorcookiesmain streetcharming hotelstained glassfavorite hotelrestaurants and shopsmiddle of townoatmeal
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1 - 5 of 516 reviews
Reviewed 2 days ago

We completely enjoyed our two night stay at the General Palmer last weekend. Parking is provided immediately adjacent to the hotel so we were only steps away from the ornate lobby (like stepping back in time) and the antique elevator (nice, but take the steps...More

Thank Zelmo73
Reviewed 1 week ago

I saw all the pictures on Bookings.com and booked. On checking in I found our room was in another building - the palace tower. I asked if I could cancel the following night and was told I could. So we walked across the parking lot...More

Thank David W
Response from Kasia_567, General Manager at General Palmer HotelResponded 6 days ago

We are sorry to hear that you did not like the room that you booked through Booking.com. We appreciate your feedback and have been working with Booking.com to make sure they are providing our guests with the correct information about our property. Our staff is...More

Reviewed 1 week ago via mobile

This is our 10th stay. In all our travels, this is our favorite! Always ask for second floor inner room.( Quieter and darker) Love to walk out on deck and watch the beautiful sunsets, people watch,and relax. After staying at the Strater we just prefer...More

Thank abigale12
Response from Kasia_567, Manager at General Palmer HotelResponded 6 days ago

Thank you for your review of the hotel! We are pleased to hear that you enjoyed your stay, and we appreciate the feedback. We hope you had a wonderful time in Durango, and hope you will come back to stay with us soon.

Reviewed 13 August 2018

This hotel is wonderful. I would have given it 5 stars if it were not for the DREADFUL breakfast. The owner should upgrade the breakfast or DONT bother! The rooms are beautifully decorated. Conveniently located nears train depot and great restaurantsMore

Thank GretaGarboFranklyn
Response from Kasia_567, Manager at General Palmer HotelResponded 19 August 2018

Thank you for your review of the hotel. We are glad to hear that you enjoyed your stay, and we appreciate the feedback. We are currently working on upgrading our breakfast options, so thank you for your patience with us while we work on this....More

Reviewed 12 August 2018

The hotel is nicely located in downtown, its appearance is great and the interior is absolutely great if you go for a historical feeling with thick wallpapers, framed prints, a gorgeous old brass elevator, thick carpets, vintage furniture and so forth - certainly providing a...More

Thank Katrina W
Response from Kasia_567, Manager at General Palmer HotelResponded 19 August 2018

Thank you for your review of the hotel. We appreciate your feedback and will use this information to improve our service. We are sorry to hear that you were unhappy with your room type. Being a historical hotel, we are able to offer several different...More

View more reviews
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in ...More 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Multilingual Staff
Non-Smoking Hotel
Room Service
Fitness Centre with Gym / Workout Room
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$135 - US$236 (Based on Average Rates for a Standard Room)
Also Known As
General Palmer Durango
Hotel General Palmer
United States > Colorado > Durango
Traveller (195)
Room & Suite (80)
Dining (8)
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Nearby AttractionsSee all 144 attractions in Durango
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Questions & Answers
Ask a question
3 May 2017|
AnswerShow all 2 answers
Response from Laura H | Reviewed this property |
Elevator worked and the bell/desk person took our bags up!
12 February 2017|
AnswerShow all 2 answers
Response from huntress411 | Reviewed this property |
Hello! I do apologize for the delay. I do not get on here alot and am quite busy! I don't know if it's too late or not, but we had a WONDERFUL stay! The staff were very nice and respectful. Hope this helps!
John N
30 January 2017|
AnswerShow all 2 answers
Response from hutchplace | Reviewed this property |
Room Tips
"Back parking lot rooms not like pictures."
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"Request exterior room. Light and airy."
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"Ask whether the room has a window/avoid the inner, no-window-rooms (noisy, a bit claustrophobic)"
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"Select a room facing Main St. Great view of mountains and downtown."
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