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Sheraton Denver West Hotel

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Sheraton Denver West Hotel
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373 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Colorado Springs, Colorado
Level Contributor
284 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 week ago

We chose this hotel first because it accepts small dogs--and without an outrageous pet fee that some of the other hotels were asking. Plus, we like the Sheraton chain. We had booked (and it was confirmed) a King bed. When we arrived, they only had a room with 2 queens for the first night. That first room was pretty bad--TINY... More 

Helpful?
Thank Kelly M
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Kelly, while it appears you had a few hiccups during your stay, from your review, it sounds like our staff was able to make proper amends and have you leave the Sheraton Denver West with a positive experience. We appreciate you sharing your detailed review with other travelers and hope to welcome you again in the near future. More 

Denver, Colorado
2 reviews
Reviewed 2 weeks ago

My mother and I stayed at the Sheraton Denver West Hotel from October 3, 2016 until November 14, 2016 as our house has been flooded and destroyed (two entire stories from internal plumbing issues). Starting the second week of our stay, we started noticing that housekeeping would forget things each day such as hand towels, face towels, soap, toilet paper,... More 

Helpful?
Thank TravelingDiva4Life
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

TravelingDiva4Life, thank you for reaching out to us on TripAdvisor. I'd like to extend my sincerest apologies for the disappointment with your extended stay. We certainly understand the stress you and your mother are dealing with due to the flooding of your home and hope you are able to return home soon. I've been informed you've been in contact with... More 

Daytona Beach, Florida
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

The accommodations were great. The staff was very helpful. We held a meeting here for our business owners and the room was perfect. The food was and the service were great! Highly recommend this location for either business or family visit.

Helpful?
Thank Dan M
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Dan, thank you for choosing the Sheraton Denver West recently. We are delighted you found your guest room accommodations, meeting room, and restaurant suitable for your needs. We sincerely appreciate your feedback as well as your recommendation to others. We hope upon future travels to our area we are your first choice in hospitality. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

My son and I just had a wonderful stay at the Denver West Sheraton while in Denver for a friend's hospital stay. I initially chose this hotel for location, great lighting for coming and going to the hospital, and also for the great room cost value. Very quickly, I learned the true reasons to stay here are for the staff.... More 

Helpful?
Thank Elizabeth S
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Elizabeth, thank you for taking a moment to share your kind words about our staff and property. We hope your friend has had a speedy recovery since your recent stay with us. I've shared your comments with our General Manager to share her kudos with the staff. We look forward to serving you in the future, hopefully under better circumstances. More 

Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Nice enough hotel but It costs a little more than it should given the location and included amenities. Breakfast was $15/person which, while it was good, is pretty steep for a buffet at a hotel. I was told by the waiter that some rooms include this, but i don't remember ever seeing the option.

Helpful?
Thank Brook P
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Brook, thank you for allowing us to serve you at the Sheraton Denver West. We appreciate your candor and I've shared your review regarding the price of the buffet with the restaurant owner and management. A number of our packages including our club level rooms offer complimentary breakfast and I apologize if this option was not offered to you upon... More 

Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

This was the first time I stayed at this hotel. The lobby area was nice and the rooms appeared to be renovated. The staff was helpful and it was really close to where I was working. The bed was comfortable, but the food was not great. I arrived late and ended up ordering room service. I asked for a medium... More 

Helpful?
Thank Just S
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Just, thank you for reaching out to us on TripAdvisor. Thank you for allowing us to serve you at the Sheraton Denver West. I apologize for any disappointment with room service. Our restaurant is always happy to remake any dish to your satisfaction in a timely manner. Please be assured that I have shared your review with the restaurant management... More 

Phoenix, Arizona
Level Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 October 2016 via mobile

I happened to stay at the Sheraton Denver West hotel prior to a business meeting . I arrived late and checked in without incident. The room has a very noisy HVAC system so loud in fact that I had to turn it off . the bed was comfortable and the pillows soft. I was up early to prepare for the... More 

Helpful?
Thank M M
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

M M, I'd like to first apologize for your wait time with the elevator. While unforeseen mechanical issues occasionally do arise, our staff tries their best to have them repaired quickly and all elevators are currently operational. We certainly hope your experience with the elevator did not inhibit the enjoyment of the other aspects of your stay. We hope to... More 

Austin, TX
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 October 2016

First the good news: the staff is wonderful, very considerate, and the place is spotlessly clean. Even-numbered rooms have a panoramic view of the mountains to the west. Odd-numbered rooms have a panoramic view of downtown Denver in the distance to the east. The bed is the most comfortable I have slept on in years -- more comfortable than my... More 

Helpful?
Thank PlatoWinn1
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

PlatoWinn1, thank you for allowing us to serve you at the Sheraton Denver West. I am excited to let you know that our front desk renovation was just recently completed after your stay with us and our guest rooms are currently going through updates to install more convenient outlet options. Thank you for your feedback about breakfast. I have shared... More 

Level Contributor
5 reviews
Reviewed 18 September 2016 via mobile

We love this hotel! It's close to our favorite large music venue, Red Rocks Amphitheater, and after a show, the beds are just dreamy. We didn't visit the bar because of our arrival time, but it seemed like it was a lively hangout! Spend the money, it's worth it.

Helpful?
Thank Lori H
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Lori, thank you for choosing the Sheraton Denver West during your recent visit to Red Rocks Amphitheater. We appreciate you taking a moment to share your review and hope to have you back again soon, perhaps when you have a few moments to relax in our restaurant and bar. More 

Mount Prospect, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016

The beds are always sweet at Sheraton. Our room faced the street, wish they had used better windows so as to muffle the traffic noise but otherwise a beautiful hotel. The workout room rocked and the pool area with hot tub was clean as a whistle.

Helpful?
Thank LOZZY64

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Denver West Hotel. Enjoy the spectacular beauty of the Rocky Mountain foothills or unobstructed views of the skyline from our comfortable guest rooms. ... more   less 

Additional Information about Sheraton Denver West Hotel

Address: 360 Union Boulevard, Lakewood, CO 80228
Region: United States > Colorado > Lakewood
Price Range: RM480 - RM818 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Denver West Hotel 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Sheraton Lakewood
Lakewood Sheraton
Hotel Style:
#4 Green Hotel in Lakewood
#6 Business Hotel in Lakewood
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Denver West Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Denver West Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not recommend staying at this 4 star hotel unless they take care of their housekeeping services and/or hire new maids.”
 of 5 bubbles TravelingDiva4Life, 16 Nov 2016 | Read review
“Even numbered rooms have a mountain view to the west. Odd numbered rooms have a view of downtown Denver in the distance to the east.”
  • more mountain view to the west
  • mountain view to the west
 of 5 bubbles PlatoWinn1, 3 Oct 2016 | Read review
“Do not face the front if you are a light sleeper like I am”
 of 5 bubbles LOZZY64, 12 Sep 2016 | Read review
“Better view is on West side, (foothills and the Golden valley.)”
 of 5 bubbles GregW165, 3 Sep 2016 | Read review
“Club room is on the top floor”
 of 5 bubbles AllisonD883, 12 Aug 2016 | Read review
5 of 5
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