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Hampton Inn & Suites St. Augustine - Vilano Beach

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Traveller (400)
Room & Suite (262)
Pool & Beach (90)
Overview
  • Excellent56%
  • Very good26%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“ocean view”(65 reviews)
“st augustine”(107 reviews)
“parking lot”(68 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Hampton Inn & Suites St. Augustine - Vilano Beach
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites St. Augustine - Vilano Beach
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Aug29 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,662)
There are newer reviews for Hampton Inn & Suites St. Augustine - Vilano Beach
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Show reviews that mention
All reviewsocean viewst augustineparking lotshort driveacross the bridgequiet areathird floornice poolhot tubvery nice hotelold townking bedbeach accesspublixelevatorbalconyinns
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11 - 15 of 1,633 reviews
Reviewed 3 weeks ago

Needs honesty and hard working people to work here. Hotel was a little dated, Management should listen to their guess with sympathetic ears and work harder to see that their problems are addressed . Housekeeping is not goodMore

Review collected in partnership with Hampton
Thank millerscamping
Response from Lindsey D, General Manager at Hampton Inn & Suites St. Augustine - Vilano BeachResponded 3 weeks ago

millers camping, Thank you for taking the time to share your thoughts on your stay. I am truly sorry you did not enjoy your time at the property and I apologize for any inconveniences you experienced. I would welcome your call to discuss the issues...More

Reviewed 4 weeks ago

Love location, the beach and the sunshine. However, our experience with booking the hotel and check in was fantastic. Tessa at the front desk, was who I spoke with when I booked our room. Extremely polite and very informative about the hotel and the places...More

Thank szawoy
Response from Joey M, Manager at Hampton Inn & Suites St. Augustine - Vilano BeachResponded 3 weeks ago

Dear szawoy, Thank you for staying with us and for your wonderful review! We are so happy that you enjoyed our location. I am particularly glad that Tessa made your stay better, beginning with making your reservation! There is so much to do and see...More

Reviewed 4 weeks ago

The property was very clean, the staff was very friendly and their complimentary breakfast was the best I’ve had. The hotel is within a short walking distance to the beach, dining and shopping. It was just a convient 10 minute drive to Old Town St....More

Review collected in partnership with Hampton
Thank dunger53
Response from Joey M, Manager at Hampton Inn & Suites St. Augustine - Vilano BeachResponded 3 weeks ago

Dear dunger53, Thank you for being our guest! We are delighted that you enjoyed our hotel, especially our breakfast! We are looking forward to your next visit! Best Regards, Joey M

Reviewed 4 weeks ago via mobile

The pool has been closed for our entire stay. It’s July in Florida! The front desk staff has varying stories and solutions, but bottom line is the pool is closed. The latest excuse was they are waiting on a technician. For two days they have...More

Thank justjenn55
Response from Lindsey D, General Manager at Hampton Inn & Suites St. Augustine - Vilano BeachResponded 4 weeks ago

justjenn55, Thank you for sharing your thoughts on your stay. I can completely understand how this could negatively impact your stay. I am sorry that my Front Desk team did not communicate effectively with our Guests. In an attempt to get this situation rectified as...More

Reviewed 4 weeks ago

My family had stayed in this hotel numerous times and was looking forward to returning. Unfortunately between the pool in need of repair, running out of towels, our room not being services, the toilet in our room being broken , and having to pay to...More

Review collected in partnership with Hampton
Thank 910kristig
Response from Lindsey D, General Manager at Hampton Inn & Suites St. Augustine - Vilano BeachResponded 4 weeks ago

910kristig, I am truly sorry for your experience at the property. As the new General Manager I am working diligently towards correcting these issues. It is my hope to bring the property up to the brand standards that you have come to expect from the...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$126 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Vilano Beach
#2 Family Hotel in Vilano Beach
#2 Romantic Hotel in Vilano Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Vilano Beach
#2 Family Hotel in Vilano Beach
#2 Romantic Hotel in Vilano Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (400)
Room & Suite (262)
Pool & Beach (90)
Dining (37)
Amenities (34)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
jleetw11
18 July 2018|
AnswerShow all 2 answers
Response from eengelmann2011 | Reviewed this property |
They told us they only charge for parking on the weekends. Overall, the staff communication leaves much to be desired. I slept on a couch cushion for 3 nights after I was told by front desk there were no pillows unavailable... More
0
Votes
Lisa C
27 June 2017|
AnswerShow all 3 answers
Response from Michael D | Reviewed this property |
yes
0
Votes
Room Tips
"We had a great beach view from our third floor balcony room!"
Read review
"My 2nd floor pool view was absolutely fine. A bit noisey during the day but its a small resort hotel - what..."
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"Rooms with a balcony facing either the beach or shopping area nearby have a nice view."
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"Parking is not free so consider this when shopping around."
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